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Level 2 Helpdesk Jobs

Helpdesk Level 2 Jobs
By Eleven Recruiting At Los Angeles, CA, United States
Outstanding customer service skills and time management skills.
Knowledge and experience with Windows 10.
Knowledge and experience with Microsoft Office 365.
Knowledge and experience with Active Directory and group policies.
Knowledge and experience with iPhones.
Knowledge and experience with VDI.
Project Manager Level 2 Jobs
By Kroger At United States
Dynamic presenter and facilitator skills, experience in presenting to senior management
Expertise in applying the systems development and project management life-cycle processes involved with implementing I.T. solutions.
Experience in leadership position delivering large and/or complex projects and programs.
Ability to anticipate and manage project/program risks
Experience with managing external customers and understanding of deployment lifecycles is a plus
Proven problem solving and organizational skills.
Administrative Assistant (#016531) Leath Correctional Inst, Greenwood (Greenwood) Level 2
By South Carolina Department of Corrections At Greenwood County, SC, United States
Six (6) years of responsible clerical, secretarial, or administrative experience.
Serves as Disciplinary Hearing Recorder.
Responsible for updating SCDC and Leath Policy manuals located in Warden I area and the Law Library.
Responsible for updating post order manuals in Warden I and Major's offices.
Require to answers institutional telephone (switchboard).
Prepare office supply requests for various areas of operations and disseminate supplies.
Sergeant (#012921) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the areas of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Laundry Manager (#011910) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Under the direct supervision of the commissary manager,
Also assists the commissary manager in ordering, distributing and accounting for all commissary supplies.
A high school diploma and work experience directly related to the area of employment.
Supervises the laundry operation to include, ordering supplies, maintaining accountability for all laundry items.
Ensuring cleanliness and proper handling of inmate clothing.
Ensuring machinery is working properly and adjusting the laundry schedule as needed to accommodate holidays.
Architectural Professional Level 2 Jobs
By Pivot North Architecture At Boise, ID, United States
Skillful self-time management with capability to multi-task and problem solve concurrently.
Basic hand drawing and physical model building skills.
Intermediate knowledge of architectural building systems.
Good verbal and written communication skills.
Experience in commercial, health care, residential, multi-family, and mixed-use projects
Excellent verbal and written communication skills.
Helpdesk Level I / Support Systems Engineer
By Inline Computer & Communications At , Richland, 99352
Knowledge, Skills, and/or Abilities Required:
Interpersonal skills such as: telephony skills, exceptional written and oral communication skills, active listening, and customer-care
Typing skills to ensure quick and accurate entry of service request details (45+ WPM)
Proven experience as a Help Desk Technician or other customer service role
Remote access technologies (VPN, dial-up, terminal services)
Relevant certifications (A+, Network+, etc.)
Technician, Lab - Level 2
By C&H Sugar Company, Inc. At , Crockett, 94525 $29.73 an hour
High school diploma, general education degree (GED); or equivalent experience as determined by HR required
Prior experience with FDA or SQF compliance preferred
Experience conducting internal quality audits preferred
Experience working with minimal to no supervision required
Sets up laboratory equipment and instrumentation required for tests, research, or process control.
Tests and analyzes materials used as ingredients in processes and products.
Superintendent Level 2 (Building Group)
By Barnhill Contracting Company At , Raleigh, 27612
High school degree or equivalent combination of training and work experience preferred.
Equipment Capabilities and Best Practices
Knowledge of Barnhill Contracting Company history
Assist in the planning and project set up during the pre-construction phase, including constructability, schedule, scopes of work and site logistics.
Participates in training opportunities to increase competencies
5 years of field supervision
Painter - Journey Level 2
By CASCADE GENERAL INC At , Portland, 97217, Or From $36.41 an hour
At Vigor, our unions offer a generous benefits package that may include:
Knowledge of SSPC (Structural Steel Painting Council) specifications.
Four hour fire watch certification, must be obtained within 30 days of hire
ESSENTIAL SECONDARY DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Complies with craft and shipyard safety and environmental measures
Contract Administrator - Level 2 (Hybrid)
By Northrop Grumman At , Redondo Beach, 90278, Ca $70,200 - $105,200 a year
Examine estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness
Bachelor’s degree with 3 years of relevant experience or a Master's degree with 1 year with relevant experience or business-related capacity.
Basic knowledge of Excel, Word, etc.
Basic knowledge of DoD contracting acquisition process
Basic knowledge of FAR, DFARS, and other U.S. Federal Government contracting regulations
Location: Redondo Beach, CA, USA
Sergeant (#012301) Tyger River Correctional Institution, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety, and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the area of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Clinical Chaplain Iii (#019000) Ridgeland Correctional Inst, Ridgeland (Jasper) Level 2
By South Carolina Department of Corrections At Jasper County, SC, United States
A bachelor’s degree in religious studies or religion and three (3) years of ministry experience.
The position requires the person to work with religious volunteers from various denominational and faith groups.
Works closely with institutional operations, program, and administrative staff.
A Master of Divinity, or an equivalent Master of Theology, or master of world religions from an accredited theological seminary.
Must successfully complete the required position.
Must successfully complete eight (8) week SCDC Basic Training upon hire
Sergeant (#012895) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the areas of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Non It Project Manager Level 2
By Soho Square Solutions At United States
Intermediate Knowledge of Business and Management Principles: Familiarity with strategic planning, resource allocation, and production methods involved in project management.
Time Management: Strong ability to work independently and efficiently manage one's time to meet project deadlines.
Communication Skills: Strong verbal and written communication skills to effectively interact with team members, clients, and stakeholders.
Problem-Solving Skills: The ability to identify and address challenges that arise during the project lifecycle.
Interpersonal Skills: The ability to work well with diverse teams and individuals involved in the project.
Intermediate Knowledge of Computer Software: Proficiency in using computer software such as MS Word, MS PowerPoint, MS Project, and Visio.
Intel Sergeant (#012253) Trenton Correctional Institution, Trenton (Edgefield) Level 2
By South Carolina Department of Corrections At Edgefield County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Disseminating information to supervisory staff to enhance Institutional/agency intelligence.
Surveillance of potential threat areas. Interview and verify photographs have been taken of all new arrivals.
Complete paperwork/packets on inmates who are suspected to be involved in gang activity or want to renounce.
Assist contraband staff in searching cells of suspected gang members.
Monitor inmate phone calls. Maintain accurate records of all confiscated items such as written material containing code and symbols.
Lieutenant (#011627) Camille Graham Correctional Institution, Columbia (Richland) Level 2
By South Carolina Department of Corrections At Columbia, SC, United States
Three (3) years experience in correctional, security, military, or police work, to include one (1) year of supervisory experience.
Assumes primary responsibility for security for all buildings and public property.
Assists with all inmate counts for accuracy.
Investigates complaints and violations; arbitrates disputes among inmate population and correctional staff.
Must successfully complete eight (8) week SCDC Basic Training upon hire.
Sergeant Ii (#016718) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Ensures adequate safety & security of institution, inmates and public.
Is up to date on the daily and quarterly inventories.
Receives, reviews, and prepares written reports. maintains a current master key control inventory of all keys & locks.
Maintains control of all institutional keys and security equipment within assigned area of responsibility.
Must successfully complete eight (8) week SCDC Basic Training upon hire.
Contract Specialist Level 2 Jobs
By Metropolitan Transportation Authority At New York, NY, United States
Knowledge of public sector procurement management principles, project administration, and bid processes.
Advanced knowledge and use of Microsoft Office Suite and document management software.
Based on evaluation of education, skills, experience, and interview.
Provide status updates on relevant procurement-related tasks and activities to senior management as required.
An equivalent combination of education and experience may be considered.
Bachelor’s degree in Business Administration, Public Administration, Engineering, Finance, Government Contracting, or a related field.
Tier 2 Helpdesk Analyst Jobs
By Sira Consulting, an Inc 5000 company At Washington DC-Baltimore Area, United States
Hands-on experience with a wide range of infrastructure, including but not limited to Operating Systems, Device Management, and client systems
Experience in working with a ticketing system, such as Service Manager, ServiceNow, Remedy. Etc.
Experience with trouble ticketing system—currently using Service Manager
Respond to and resolve inbound computer-related end user support tickets in a timely manner using Service Manager.
Must have min. of 8 years’ experience with Windows 10 and in Active Directory Environment.
Advanced level experience in MAC/PC hybrid environments including mobile devices.

Are you looking for a challenging and rewarding role in IT? Join our Level 2 Helpdesk team and help our customers solve their IT problems! As a Level 2 Helpdesk technician, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and helping them find solutions. You will also be responsible for maintaining our IT systems and ensuring they are running smoothly. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Level 2 Helpdesk is a technical support role that provides assistance to customers with more complex technical issues. They are responsible for troubleshooting and resolving customer inquiries, providing technical support, and escalating issues to higher-level support when necessary. Detailed Job Description Level 2 Helpdesk technicians are responsible for providing technical support to customers with more complex technical issues. They must be able to troubleshoot and resolve customer inquiries, provide technical support, and escalate issues to higher-level support when necessary. They must also be able to provide customer service, maintain customer records, and document customer interactions. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to communicate effectively
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Previous experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a technical support role
• Experience with customer service
• Experience with troubleshooting and resolving technical issues
Job Responsibilities
• Troubleshoot and resolve customer inquiries
• Provide technical support and escalate issues to higher-level support when necessary
• Provide customer service and maintain customer records
• Document customer interactions
• Monitor customer feedback and take appropriate action
• Assist with training new staff members