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Level 2 Helpdesk Jobs in California

Helpdesk Level 2 Jobs
By Eleven Recruiting At Los Angeles, CA, United States
Outstanding customer service skills and time management skills.
Knowledge and experience with Windows 10.
Knowledge and experience with Microsoft Office 365.
Knowledge and experience with Active Directory and group policies.
Knowledge and experience with iPhones.
Knowledge and experience with VDI.
Contract Administrator - Level 2 (Hybrid)
By Northrop Grumman At , Redondo Beach, 90278, Ca $70,200 - $105,200 a year
Examine estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness
Bachelor’s degree with 3 years of relevant experience or a Master's degree with 1 year with relevant experience or business-related capacity.
Basic knowledge of Excel, Word, etc.
Basic knowledge of DoD contracting acquisition process
Basic knowledge of FAR, DFARS, and other U.S. Federal Government contracting regulations
Location: Redondo Beach, CA, USA
Autocad Designer, Level 2 (X3)
By Prosum At Sacramento, CA, United States
Knowledge of "UL508," which is a control panel
Extensive knowledge in AutoCad, computer-assisted engineering and design software and equipment
• 3-5 years of experience designing electrical circuits
2+ years AutoCad, computer-assisted engineering and design software and equipment
DEGREE NOT REQUIRED FOR THIS ROLE
2+ years with "AutoCAD Electrical"
Satellite-Based Assessment Of Relative Sea Level Change 2
By NASA Jet Propulsion Laboratory At Pasadena, CA, United States

Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ...

Quality Inspector - Composites - Level 2
By SQA Services, Inc. At San Diego, CA, United States

Space Rocks! If you agree and would like to be work with one of the most exciting names in the game, then we want to hear from you. If you have a ‘quality eye’ and have what it takes to keep up with ...

Level 2 Service Technician Jobs
By CoolSys Energy Solutions At Newport Beach, CA, United States
Good communication skills and the ability to build strong relationships with customers, coworkers and management.
Performs other related duties and projects as assigned by management.
Certification from an accredited vocational-technical or trade school a plus.
Knowledge of commercial refrigeration, ice machines, gas furnaces, and electrical components.
Working knowledge of single systems, parallel rack systems, display cases and walk-in boxes.
5-7 years’ experience in commercial refrigeration, HVAC, ice machines, gas furnace and electrical required.
Level 2 Service Technician Jobs
By CoolSys Energy Solutions At Aliso Viejo, CA, United States
Good communication skills and the ability to build strong relationships with customers, coworkers and management.
Performs other related duties and projects as assigned by management.
Certification from an accredited vocational-technical or trade school a plus.
Knowledge of commercial refrigeration, ice machines, gas furnaces, and electrical components.
Working knowledge of single systems, parallel rack systems, display cases and walk-in boxes.
5-7 years’ experience in commercial refrigeration, HVAC, ice machines, gas furnace and electrical required.
Conventional Underwriter Level 2 Jobs
By Plaza Home Mortgage At , San Diego, Ca $65,000 - $80,000 a year
This position has no supervisory responsibilities.
Review credit documents for completeness and accuracy.
May perform Automated Underwriting analysis of Conventional conforming loans with an AUS approval.
Evaluate risk to ensure a prudent decision is made.
Approval authority based on level authority limits authorized by the company.

Are you looking for a challenging and rewarding role in IT? Join our Level 2 Helpdesk team and help our customers solve their IT problems! As a Level 2 Helpdesk technician, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and helping them find solutions. You will also be responsible for maintaining our IT systems and ensuring they are running smoothly. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Level 2 Helpdesk is a technical support role that provides assistance to customers with more complex technical issues. They are responsible for troubleshooting and resolving customer inquiries, providing technical support, and escalating issues to higher-level support when necessary. Detailed Job Description Level 2 Helpdesk technicians are responsible for providing technical support to customers with more complex technical issues. They must be able to troubleshoot and resolve customer inquiries, provide technical support, and escalate issues to higher-level support when necessary. They must also be able to provide customer service, maintain customer records, and document customer interactions. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to communicate effectively
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Previous experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a technical support role
• Experience with customer service
• Experience with troubleshooting and resolving technical issues
Job Responsibilities
• Troubleshoot and resolve customer inquiries
• Provide technical support and escalate issues to higher-level support when necessary
• Provide customer service and maintain customer records
• Document customer interactions
• Monitor customer feedback and take appropriate action
• Assist with training new staff members