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Lead Support Specialist Jobs in Georgia

Adjusting Support Specialist Jobs
By Reserv At Atlanta, GA, United States
Strong with time management and prioritization to manage multiple types of tasks and SLAs
Passionate claims support profession who cares about the customer and their experience
Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need
Manage incoming (electronic) mail and upload to the correct claim
Requires excellent verbal and written communication skills, and a strong attention to detail
Must also have superior organizational skills and the ability to prioritize the workload
Support Specialist Jobs
By Holder Construction At Atlanta, GA, United States
Provide technical support via phone, remote desktop and in person
Up to 3 years of experience in related field
Associate degree or greater in related field, or relevant industry experience
Excellent written and verbal skills
Assist with additional projects as needed
Technologies you will support include: Office 365, Microsoft Office, Bluebeam, Printer/Copiers, LAN/WLAN, Windows 10, MacOS, Egnyte, Intune, iOS, Android, Zendesk, Docusign
Support Specialist Jobs
By Southern Company At , Juliette, 31046, Ga
Open work orders in software program for all equipment sent to the lab for repair/calibration
Package, ship, and track (some heavy) equipment to vendors and back to customers using UPS program
Complete paperwork packages for equipment returning to customers
Send various equipment notifications and status reports to customers as needed
Answer phones and direct customer questions to appropriate personnel
Process Maximo and I-expense for JML

Are you looking for an exciting opportunity to make a real difference in the lives of others? We are looking for a Lead Support Specialist to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting customer issues, providing solutions, and helping to ensure customer satisfaction. If you are a motivated problem-solver with excellent communication skills, we want to hear from you!

A Lead Support Specialist is responsible for providing technical support and customer service to customers and employees. They are the primary point of contact for technical issues and are responsible for troubleshooting, resolving, and escalating customer inquiries.

What is Lead Support Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Lead Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is Lead Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Lead Support Specialist Experience?

• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Experience with troubleshooting and resolving technical issues

What is Lead Support Specialist Responsibilities?

• Provide technical support and customer