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Lead Support Specialist Jobs in Kansas

Support Lead Jobs
By Five Below At Overland Park, KS, United States
Minimum 1 year of management experience
Ensures all associates and managers are Wowing the Customer through personal contact with customers
Responsible for achieving CSAT score goals provided by the District Manager
Excellent verbal and written communication skills
Responsible for leading Front End Operations
Training the staff on the High Fives of Customer Service
Support Specialist Jobs
By TFI Family Services, Inc. At , Chanute, 66720, Ks $18.04 an hour
****Average hourly rate is $18.04 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
A Day in The Life as a Support Specialist
What We Are Looking For
Why you should work for TFI Family Services
If you want to make a difference in a child’s life, join our team today!
TFI is an Equal Opportunity Employer.

Are you looking for an exciting opportunity to make a real difference in the lives of others? We are looking for a Lead Support Specialist to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting customer issues, providing solutions, and helping to ensure customer satisfaction. If you are a motivated problem-solver with excellent communication skills, we want to hear from you!

A Lead Support Specialist is responsible for providing technical support and customer service to customers and employees. They are the primary point of contact for technical issues and are responsible for troubleshooting, resolving, and escalating customer inquiries.

What is Lead Support Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Lead Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is Lead Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Lead Support Specialist Experience?

• 5+ years of experience in a technical support role
• Experience with customer service and technical support
• Experience with troubleshooting and resolving technical issues

What is Lead Support Specialist Responsibilities?

• Provide technical support and customer