Support Specialist Jobs

Support Specialist

Description

Support Specialist

JOB SUMMARY

This position is responsible for providing administrative support for the Juliette Metrology Lab. Duties include, but not limited to: shipping/receiving heavy equipment, establish and maintain filing system (electronic and paper), process equipment into and out of the lab as necessary, answers customer inquiries regarding order status or refers calls to a qualified technical representative, and complete data entry/paperwork as necessary to process equipment through the lab. This position shall also safeguard paperwork for delivery to customers, and administer purchase orders for contract services, parts, and supplies.

JOB REQUIREMENTS ( Education, Experience, Knowledge, Skills )

High school diploma is preferred.

JOB RESPONSIBILITIES

• Open work orders in software program for all equipment sent to the lab for repair/calibration

• Package, ship, and track (some heavy) equipment to vendors and back to customers using UPS program

• Complete paperwork packages for equipment returning to customers

• Send various equipment notifications and status reports to customers as needed

• Answer phones and direct customer questions to appropriate personnel

• Process Maximo and I-expense for JML

#LI

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Administrative & Clerical

Job Type: Standard

Primary Location: Georgia-Central Georgia-Juliette

Operating Company: Georgia Power Company

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: No

Work Location(s):

Plant Scherer - 10986 Highway 87 (10986JULIETTE)

10986 Highway 87

Juliette, 31046

Req ID: GPC2009581