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Knowledge Management Manager Jobs

Business Analyst - Knowledge Management
By Delphi-US, LLC At Chicago, IL, United States
Proven experience (3+ years) in implementing and managing knowledge management systems within complex organizations
Partners with Organizational Change Management team to drive the necessary behaviors to build and maintain knowledge transfer.
Bachelor’s degree in Knowledge Management, Information Science, or a related field
Defined and operationalized Knowledge Management framework
Job Title: Business Analyst - Knowledge Management (Contract) - Job#4566
Knowledge Transfer and Management Strategy
Knowledge Management Assistant (Remote)
By Talentify.io At United States
Attend training sessions to stay up to date on Knowledge Base Refresh processes and requirements
Reformat documentation to meet template requirements when necessary
ITIL certification and ServiceNow certificate preferred
Background in Knowledge Center Service (KCS) preferred
Participate in the content refresh project for Technical and Self-Service documentation
Reduce content to necessary and accurate information
Program & Knowledge Management Specialist
By Stratitia, Inc. At Washington DC-Baltimore Area, United States
KNOWLEDGE SKILLS, EDUCATION and/or EXPERIENCE:
DUTIES AND RESPONSIBILITIES, include but are not limited to:
● Master’s degree in related field plus five years of relevant work experience.
● Knowledge of relevant disciplines such as trade, private sector development, and investment.
● Outstanding organizational and planning abilities.
● Supports PAES representation to working groups and meetings in areas of responsibility.
Hr Content & Knowledge Manager
By Cypress HCM At Pleasanton, CA, United States
Knowledge Management - Understand program/process details, create support responses, obtain feedback on article quality, and make changes as necessary.
Bachelor’s degree in Human Resources, Business Management, related field, or equivalent work experience.
5+ years of experience in content curation, authoring and management.
LumApps, Adobe Experience Manager (AEM), or similar content management experience preferred.
Experience with ServiceNow, Workday, Jira, or other case management platform.
Advanced experience with LumApps, Adobe Experience Manager (AEM), or similar content management platforms.
Innovation Engagement And Knowledge Manager
By McDonald's At Chicago, IL, United States
Understanding of Knowledge Management Systems
Drive collaboration and change management to help teams adapt to new ways of working.
Experience creating content to drive digital engagement via video, social, etc.
Experience in supporting innovation in a large global enterprise
Enjoy working with a diverse team and internal/external customers around the world Minimum Requirements for Position
3+ years’ experience working global, highly matrix organization
Knowledge Manager Jobs
By MFS Talent At Palo Alto, CA, United States
Proven experience 3+ years in knowledge management, content management, or information organization, preferably in a corporate setting.
Bachelor's degree in Information Science, Knowledge Management, Library Science, or a related field.
Shifts Available: Days- 8 hours. 40 hours/week
Hours/Days: 8am – 5PM; Monday - Friday
Knowledge Management Leader Jobs
By Honeywell At , Charlotte, 28202
10+ years of experience in Program management, process development, and/or content management governance
Bachelor’s or master’s Degree in process optimization, project management, operations management or equivalent
Demonstrates strong analytical skills to identify content gaps, and content improvement opportunities, and makes data-driven decisions.
Experience being a thought leader with the ability to influence change and experience working with multiple HON SBGs and functions
Transformation Leadership experience, leading digital transformation is a big plus
Proven experience on continues improvement, and ability to quickly understand and translate all of Honeywell processes and workflows
Knowledge Management Professional Jobs
By Fiserv, Inc. At , Berkeley Heights, 07922
Prior experience with Knowledge Management methodologies, tools, and concepts
Providing oversight of all knowledge management tasks associated with collecting, validating, storing and distributing knowledge.
Project management experience (development of plans and schedules, issues, risks, etc.)
Prior hands-on project management experience.
Strong organizational and time management skills. Ability to manage multiple competing priorities.
What does a Knowledge Management Professional do at Fiserv:
Training And Knowledge Management Lead
By Cayuse Holdings At United States
2-3 years project or program coordinator/management experience
Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a relative field.
Minimum of 1 – 2 years’ experience with Project Structuring, Process and Technical Documentation skills
Administration of ServiceNow IT Service Management System Mobile telephony and device support Video Conference Unit Troubleshooting
Minimum Job Skills and Qualifications
Communicate with managers to identify training needs to assist with mapping out development plans for teams and individuals.
Knowledge Manager Jobs
By Entrupy At , New York $120,000 - $145,000 a year
Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management
Proven time management and organizational skills
Experience with scientific approaches to classification of knowledge and systems (eg. some exposure to taxonomies in biology)
We also offer commuter benefits (pre-tax contributions for public transport)
Work with engineering to systemize knowledge so it is useful for automated systems, and help guide knowledge tooling development
Intermediate to advanced subject matter knowledge in luxury fashion / resale information sources
Remote Knowledge Management Consultant
By UNICEF At ,
A minimum of 1 year of relevant work experience, at the national and/or international level, in knowledge management planning and implementation.
3. Implementing a global contact management system:
Knowledge of web design, Microsoft 365 tools, Photoshop, Illustrator, InDesign, Canva is highly desired.
Experience in reporting, planning and coordination and data processing is a strong asset.
Emergency Watch Associate Shift Handover Note template
OPSCEN's Learning and Development Initiative Outreach material
Business & Knowledge Management Advisor Ii
By Catholic Relief Services At ,
Informing and influencing effective Knowledge Management and Salesforce/CRM business processes, protocols and procedures;
informing and influencing effective Knowledge Management and Salesforce/CRM business processes, protocols and procedures;
Working closely with the management of affected teams (and their staff) to ensure successful understanding and adoption, and
Developing resources and quality control measures to assess data accuracy and staff compliance on a routine basis.
Coordinate with M2 colleagues to continuously monitor M2 data for robustness and actionability (new data & recently modified data)
developing resources and quality control measures to assess data accuracy and staff compliance on a routine basis.
072824-Incident Management - Knowledge Manager
By Capgemini At ,
Drive knowledge creation and make certain it is authenticated and approved in accordance with the defined Knowledge Management process
Promote training of the Knowledge Management system with DIR, DCS Customers, the MSI personnel, and the SCP
Provide monthly reporting on Knowledge Management utilization
Maintain up-to-date Knowledge Management documentation, work instructions, and procedures
Management Skills: Includes business processes, people management, process mapping, team building, and measurement.
Information Management Skills: Includes codification, content management, information processes, taxonomies, and IT applications.
Knowledge Management Assistant (Remote) ($15.00 - $20.00 / Hour)
By Talentify.io At United States
Attend training sessions to stay up to date on Knowledge Base Refresh processes and requirements
Reformat documentation to meet template requirements when necessary
Exceptional listening and analytical skills
ITIL certification and ServiceNow certificate preferred
Background in Knowledge Center Service (KCS) preferred
Reasonable accommodation is available for qualified individuals with disabilities
Analyst, Support Center Knowledge Management
By Chipotle Mexican Grill At , Columbus, 43215 $57,000 - $77,000 a year
Create, support, and influence a shared knowledge management process and design for Chipotle across support center teams.
Analyst, Support Center Knowledge Management
Familiarity with customer contact support systems, customer management systems, restaurant systems (i.e., Point-of-Sales systems), IT systems, etc., preferred.
Work with internal teams to obtain an in-depth understand of the product and documentation requirements.
Review, renew, and retire existing documentation in the knowledge library to ensure Chipotle knowledge is up to date and accurate.
Strong communication skills, with the ability to organize, present, and articulate ideas both verbally and in writing.
Hr Content & Knowledge Manager
By Gilead Sciences At , Raleigh $109,480 - $141,680 a year
Project management experience a plus
5+ years of experience in content curation, authoring and management of content
Experienced working with HR digital content management within ServiceNow preferred
Defines and manages knowledge content governance including content creation, review, publication, and retirement
Manages tier 0 service level agreements and other metrics while providing outstanding employee and manager experience
Knowledge of Human Resources practices and experienced translating HR concepts into knowledge articles
Knowledge Management Manager (Kmm)
By K4 Solutions At , Millington, 38083, Tn $75 - $85 an hour

Location: 1 position in Millington, TN 38083

Manager, Knowledge Management Jobs
By Cox Automotive At , $87,400 - $145,600 a year
Partner with technology, finance, and product leaders to develop and execute the organization's knowledge management strategy.
Demonstrated experience developing, implementing, and utilizing KPIs in a knowledge management environment, including reporting on results to leadership and cross-department partners.
Experience onboarding an organization-wide knowledge management platform and migrating content from legacy systems into new platforms.
Demonstrated experience leading and developing a team of high performing knowledge management professionals.
Experience creating and editing content for a global knowledge management platform.
Proven experience implementing knowledge management strategies and best practices.
Manager, Content And Knowledge Management Product Operations
By Airbnb At United States
10+ years experience in content and knowledge management or related fields
Contribute to content and knowledge governance and lifecycle management activities, including backlog, utilization and resource allocation of writing resources
Extensive familiarity with different content management systems (like ContentStack, Confluence) and operational and project management systems
Agile training/certification/experience, including scrum, kanban, nimble, is a big plus
Lead a team including writers and knowledge editors, fostering a culture of creativity, belonging, collaboration, and innovation
Partner with Community Support leadership and XFN partners to evolve Knowledge strategy
Analyst, Support Center Knowledge Management
By Chipotle Mexican Grill At Columbus, OH, United States
Create, support, and influence a shared knowledge management process and design for Chipotle across support center teams.
Work with internal teams to obtain an in-depth understand of the product and documentation requirements.
Review, renew, and retire existing documentation in the knowledge library to ensure Chipotle knowledge is up to date and accurate.
· The ability to understand, document, and detail technical and user requirements fit-for-purpose and audience group.
· Proficiency with MS Office, Adobe, and other knowledge-based tool sets.
· 1 – 3 years experience as a technical writer, preferably in a call center environment.

Are you an experienced Knowledge Management Manager looking for a new challenge? We are looking for an innovative leader to join our team and help us create a culture of knowledge sharing and collaboration. You will be responsible for developing and implementing strategies to ensure our organization's knowledge is effectively managed, shared, and utilized. If you have a passion for knowledge management and are looking for an opportunity to make a real impact, this is the job for you!

An Overview of Knowledge Management Manager Jobs:

Knowledge Management Managers are responsible for managing the knowledge resources of an organization. They are responsible for creating and maintaining a knowledge base, developing and implementing knowledge management strategies, and managing the organization’s knowledge assets. They also work to ensure that the organization’s knowledge resources are used effectively and efficiently. To become a Knowledge Management Manager, you will need to have a bachelor’s degree in a related field, such as information technology, business administration, or library science. You will also need to have experience in knowledge management, either through work experience or through a certification program. Skills required for a Knowledge Management Manager include strong organizational and communication skills, the ability to analyze and interpret data, and the ability to develop and implement knowledge management strategies. Knowledge of information technology and software applications is also important. Knowledge Management Managers are responsible for managing the knowledge resources of an organization. This includes creating and maintaining a knowledge base, developing and implementing knowledge management strategies, and managing the organization’s knowledge assets. They also work to ensure that the organization’s knowledge resources are used effectively and efficiently. Experience in knowledge management, either through work experience or through a certification program, is important for Knowledge Management Managers. Knowledge of information technology and software applications is also important. Qualifications for a Knowledge Management Manager include a bachelor’s degree in a related field, such as information technology, business administration, or library science. Education for a Knowledge Management Manager includes courses in information technology, business administration, and library science. Tools that help Knowledge Management Managers work better include knowledge management software, document management systems, and data analysis tools. Good tips to help Knowledge Management Managers do more effectively include staying organized, staying up to date on the latest trends in knowledge management, and staying connected with other knowledge management professionals.

Common Knowledge Management Manager interview questions include:

• What experience do you have in knowledge management?
• How do you ensure that knowledge resources are used effectively and efficiently?
• What strategies have you implemented to improve knowledge management?
• How do you stay up to date on the latest trends in knowledge management?