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Junior Help Desk Jobs

Help Desk Manager Jobs
By Ascendo Resources At Metro Jacksonville, United States
Knowledge, Education and Skills Required:
Expected to be a team player with solid project management skills
Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities
Responsible for improving team efficiency for incident resolution and cost management initiatives
Manages, develops, and improves on-boarding and off-boarding tasks and processes to ensure positive experiences for employees
Performs other duties and responsibilities as assigned by the Director of Information Technology
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Help Desk Manager (Dc Metro Area)
By PBG Consulting At Washington, DC, United States

Help Desk Manager Location: Hybrid, DMV area Key Responsibilities: Design, implement and operate an onsite IT Service Desk to support all sites. Manage the IT Service Desk to support 400 to 2000 ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

L2 Help Desk (Remote)
By DISYS At Pittsford, NY, United States
Experience supporting missioncritical systems by phone with remote login capabilities.
Integrator installation experience supporting competitive video management systems including IP cameras, DVR, and NVR systems from multiple manufacturers.
Attention to detail with excellent verbal and written communication skills (writing sample required).
Working knowledge of basic electronic devices, computers, and related software.
Familiarity or experience with troubleshooting techniques useful in diagnosing system software errors (will be tested).
Working knowledge of IP networking concepts such as the fundamental operation of TCP/IP, DHCP, routers, subnets, firewalls.
Service Desk Junior Jobs
By WINPROVIT At Texas, United States
- Skilled in both technical knowledge and customer service;
- Minimum 6-month solid call-center / helpdesk experience;
- Partnerships with sectors in Education, Tourism, Telecommunication; Sports and more.
We have a challenge for you – Service Desk Junior – Texas, USA
What we are looking for:
- Availability to 24/7 work shifts;
Self Help - Pirate Techs - Service Desk
By East Carolina University At ,
Preferred (Majors, Experience, GPA, etc.)
ITCS CLIENT ENGAGEMENT AND SUPPORT
Self Help - Pirate Techs - Service Desk
Student - Self-Help Campus Job
Quick Link for Direct Access
Help Desk Engineer Jobs
By City of Newport News At , Newport News, 23606 $56,612 - $66,457 a year

JOB DESCRIPTION HELP DESK ENGINEER INFORMATION TECHNOLOGY Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 NEWPORT NEWS, VA Phone: ...

Technical Help Desk (Emr/Ehr)
By System Soft Technologies At Plano, TX, United States
• Position requires strong phone skills and ability to empathic
Contract - Estimated 6+ Months
*Highly preferred some healthcare background.
• Monitor multiple inbound support channels including phone, email and incidents
• Triage, troubleshoot, resolve and escalate incidents as necessary
• Provide customer communications regarding ongoing incidents
Itt Help Desk Coordinator
By NYC Careers At , Manhattan, 10023 $59,116 - $91,768 a year
Troubleshoot and manage simple hardware, software, or network problems via phone, email or remote access.
Follow standard operating procedures and policies as directed by management.
Annotate and monitor inquiries and service requests.
Follow call and email “scripts” when handling different topics and respond with updates in a timely manner.
Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
Maintain accurate documentation of communication on service requests and work orders performed.
Help Desk Manager | Brooklyn, Ny
By Motion Recruitment At Brooklyn, NY, United States
3+ years of hands-off management experience
Experience conducting performance reviews and handling hiring/disciplinary responsibilities
5+ years of experience in IT
HIPAA training is a bonus!
Help Desk Engineer, Mid
By Booz Allen Hamilton At , Arlington, 22202 $49,800 - $102,000 a year
Experience with providing IT customer support, including software installation, hardware troubleshooting, and ticket management
4+ years of experience with working in a professional environment
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Ability to provide excellent interpersonal interactions with executive clients
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Help Desk Coordinator Jobs
By City of Fort Myers, FL At , Fort Myers, 33901 $50,482 - $76,378 a year
Skill in time management and organization and prioritization.
NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
Manage prioritization of service requests
Assign service requests to IT team based on area of responsibility, skill, and availability
Maintain knowledge base of problems and resolutions
Key resource to implementation IT service catalog offerings and defining associated workflows
Help Desk Agent (Ii)
By General Dynamics Information Technology At , Germantown
Experience with ServiceNow for incident management, problem management, and service request management
Use ServiceNow as the helpdesk ITSM platform to create and track request fulfillment and incident management tickets.
Outstanding verbal and written communication skills with the ability to exhibit patience and promote a positive end-user experience.
Experience with Cisco Finesse Call Manager
Certified ServiceNow Administrator certification Previous Department of Energy experience.
Capture input to maintain the internal knowledgebase for Helpdesk agents.
Help Desk Manager Jobs
By Memphis Grizzlies At , Memphis, 38103
Knowledge of hospitality, venue management, sports and entertainment, specifically NBA basketball.
Provide accurate reports and metrics to company management.
Active role in the daily management of all service requests.
Familiarity with ITIL and other IT service management frameworks is a plus.
Lead, manage, and hold the service desk team accountable for all daily activities.
Improve the effectiveness of the team members by promoting an environment of knowledge sharing.
Help Desk Engineer Jobs
By Kinect At , Philadelphia, 19142
Stay up to date with current technology trends, teaching strategies, and educational best practices.
Manage schoolwide applications used for student learning: Hapara, Clever, Branching Minds, Kickboard, Stemscopes, Zearn, Accessit.
Communicates with the Director, other department and division managers, and appropriate staff personnel in order to integrate goals and activities.
Provide classroom instructional support for teachers through co-teaching, modeling, providing feedback, co-planning, and developing resources.
Build awareness and generate enthusiasm for technology resources.
Assess and provide input for technology resource purchases based on teacher input.
I.t. Help Desk
By Island View Casino Resort At , Gulfport, 39501

The Help Desk's role is to provide first level I.T. help desk support to the organization's users, assisting them with hardware and software issues via phone, e-mail or in person. Identifies, ...

Are you looking for an exciting opportunity to jumpstart your career in IT? We are looking for a Junior Help Desk Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and helping to maintain our IT systems. If you are passionate about technology and have a desire to learn, this could be the perfect job for you!

Overview The Junior Help Desk position is responsible for providing technical support to customers and employees. This includes troubleshooting hardware and software issues, providing technical advice, and assisting with the installation and maintenance of computer systems. Detailed Job Description The Junior Help Desk position is responsible for providing technical support to customers and employees. This includes troubleshooting hardware and software issues, providing technical advice, and assisting with the installation and maintenance of computer systems. The Junior Help Desk will also be responsible for responding to customer inquiries, resolving customer complaints, and providing customer service. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice
• Knowledge of installation and maintenance of computer systems
• Ability to respond to customer inquiries
• Ability to resolve customer complaints
Job Qualifications
• High school diploma or equivalent
• 1-2 years of experience in a customer service or technical support role
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice
• Knowledge of installation and maintenance of computer systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of installation and maintenance of computer systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1-2 years of experience in a customer service or technical support role
• Experience in providing technical support to customers and employees
• Experience in troubleshooting hardware and software issues
Job Responsibilities
• Respond to customer inquiries and provide customer service
• Troubleshoot hardware and software issues
• Provide technical advice
• Assist with the installation and maintenance of computer systems
• Resolve customer complaints
• Maintain customer records and update customer information in the system