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Hybrid Customer Sucess Jobs

Customer Experience Representative (Hybrid)
By Salem Stones, Inc. At Elberton, GA, United States
Minimum of 2 years of relevant experience in a customer service position (account management, customer service, customer success, etc.)
High proficiency with time management and prioritization
Solving problems and delivering world class customer experiences
Professional and excellent communication skills (verbal and written)
Diligent follow through to ensure tasks are completed and customers are taken care of quickly and accurately
Provide quotes, orders, support, status checks, inventory availability, invoice information, and other similar activities
Customer Support Lead (Hybrid)
By Tapcheck At Dallas, TX, United States
Proficiency with ticket management systems such as Zendesk and Jira; experience with Agile software development preferred
Balance responsibilities of leadership, escalation resolution, projects, and hands-on customer support
Bachelor's degree in business, finance, or related field
3+ years of experience from a similar role, preferably B2B, SaaS, and/or fintech
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making abilities
Customer Onboarding Specialist - Hybrid Remote
By Torus At Utah, United States
Ensure customer experience is authentic, engaging, educational, and aligned with Torus’ core values and culture.
4+ years experience in customer service required; field marketing, sales, education, or hospitality environment preferred
Deliver a transformative and purposeful experience when onboarding customers to their Torus Station.
Possess a high level of brand and product expertise, staying up to date on all Torus product offerings.
Diagnose and/or troubleshoot issues with a Torus Station remotely and on-site.
Ability to efficiently self-manage time, calendar, and multiple customers
Customer Service Sr. Manager - Vp (Hybrid)
By Citi At , Jacksonville $90,370 - $135,550 a year
Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning.
Demonstrate a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge.
6-10 years of relevant experience.
Experience interacting with large corporate and government clients.
Bachelor's degree/University degree or equivalent experience.
Negotiate solutions and acts as a liaison with internal and external customers, as necessary.
Customer Experience Representative (Hybrid)
By Salem Stones, Inc. At Columbus, OH, United States
Minimum of 2 years of relevant experience in a customer service position (account management, customer service, customer success, etc.)
High proficiency with time management and prioritization
Solving problems and delivering world class customer experiences
Professional and excellent communication skills (verbal and written)
Diligent follow through to ensure tasks are completed and customers are taken care of quickly and accurately
Provide quotes, orders, support, status checks, inventory availability, invoice information, and other similar activities
Payroll Customer Support Analyst (Hybrid)
By Haynes, Inc. At North Charleston, SC, United States
Provides feedback to team leads and management
Global Employee Management System (GEMS)
Websites of government agencies, e.g., IRS, Thrift Savings Plan (TSP), Office of Personnel Management (OPM)
1 year of overall relevant (payroll processing or customer service) professional experience
Experience performing analysis, critical thinking, and working independently within a team to efficiently answer customer questions.
Experience working with web based or client-server technologies and experience performing business systems analysis
Data Scientist, Customer Journey - Hybrid
By Spear Education At Scottsdale, AZ, United States
Strong programming skills with proven experience in data analysis, statistical modeling, and predictive modeling techniques.
Utilize data analysis and predictive modeling techniques to optimize customer experiences, identify potential churn risks, and implement targeted retention strategies.
Experience with machine learning techniques and their application in driving sales growth and customer satisfaction is a plus.
Comprehensive Health & Wellness Benefits
Spear Education deeply values diversity and what it brings to our communities and our organization. 
Work closely with leadership teams to develop data-driven strategies that align with company objectives and drive organizational growth.
Director Customer Communications & Digital Strategy - Hybrid/Remote
By Bosch USA At Oakbrook Terrace, IL, United States
Planning and executing multiple marketing programs, including budget management with inside teams and outside vendors.
Comprehensive Benefit Offering – All benefits are effective DAY 1!
Manage multi-location teams based in Oakbrook (IL), Owatonna (MN) & Plymouth (MI).
In addition to 401K, additional retirement benefit 100% company paid
Hybrid Schedule 60/40 - (Work Remote and Onsite)
Own the marketing calendar across brand initiatives and product launches, ensuring GTM strategies are meeting business objectives and nurturing the brand:
Customer Care Specialist (Hybrid 50/50)*$200.00 Bonus* Start 8/2023-(Portland, Or) #110698
By PacifiCorp At Portland, OR, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Active listening, conflict resolution and problem-solving skills.
Customer Care Specialist (Hybrid 50/50)*$200.00 Bonus* Start 8/2023-(Portland, Or) #110698
By PacifiCorp At Oregon, United States
Knowledge of general Company policies and procedures as well as those specific to billing, credit/collections, service and account management is preferred.
High School Diploma or GED Certificate; or the equivalent combination of education and work experience.
Provide specialized advice in regard to regulatory billing requirements and company processes via extensive phone time and electronic means.
Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Communication and interpersonal skills to interface with team members and customers in a fashion that promotes positive customer relations.
Active listening, conflict resolution and problem-solving skills.
Customer Care Account Specialist, Hybrid - Houston, Tx
By BASF At Houston, TX, United States
Educational and professional background in Supply Chain Management, processes or Logistics and materials planning.
Knowledge of Non-Conformance Management (NCM) measures will be a plus as you execute the process, including investigation and reporting.
Establishing and improving work procedures and processes that support the company and departmental standards.
Proficiency in using Enterprise Resource Planning (ERP) SAP system including SD, MM and LE modules or similar ERP.
Provide consistent quality service and acting as a liaison for customers and external service providers.
Proficiency with Microsoft Office (Excel, Word, PowerPoint, etc.)
Customer Service Representative (Hybrid)
By EVERSANA At Chesterfield, MO, United States
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member
Complete data entry tasks; enter and set up new patients in database
High School Diploma or GED and 1 year experience
Administrative experience including experience using computer based applications (e.g. Microsoft Word, Excel and PowerPoint)
Strong communication, problem solving, and customer service skills
Customer Sucess / Onboarding Specialist
By Jorie Healthcare Partners At United States
Strong project management skills, with the ability to manage multiple clients and projects simultaneously
Minimum of 3 years of experience in customer success, onboarding, or related field
Experience in medical billing, customer success within a healthcare revenue cycle setting, or related field
Excellent communication and interpersonal skills
Passion for customer service and a commitment to delivering exceptional client experiences
Serve as the primary point of contact for new clients, answering questions and providing guidance on our medical billing services
Junior Customer Success Manager (Hybrid)
By SkySlope At Sacramento, CA, United States
Time management and organization skills
1-2 years of administrative and office experience
Problem-solving and solution identification skills
Conducting the onboarding process (process call, training, launch) for any assigned new customers
Proactively reaching out to your accounts to assess health of the account and to identify future needs and growth opportunities
Analyzing account specific data to evaluate the health of a client and take proactive steps to increase their engagement and retention
Customer Service Senior Manager – Evernorth – Hybrid In Franklin, Tn
By The Cigna Group At Tennessee, United States
Demonstrated project management and organizational skills
Collaborates with key stakeholders across the organization, such as Operations Finance, Procurement, Legal/Compliance, Technology, Workforce Management, Supply Chain, and Account Management
Communicates recommendations to management/senior business leaders through effective written and verbal communication
Acts as a liaison to account management and the client. Actively participates in client related conversations and on-going review
Oversee People Initiatives with Human Resources including compensation planning, performance management, staffing, employee relations, employee recruitment, training, teaming and employee development
5-10 years of relevant operations experience; to include experience in contact center environment
Customer Service Manager (Hybrid)
By Georgia Tech At , Atlanta, 30332, Ga $52,894 - $71,937 a year

Supervise customer service operations within a campus unit to include responding directly to or referring customer requests and otherwise facilitating customer needs. Responsible for setting ...

Customer Success Manager (Hybrid In San Antonio, Tx)
By SWBC At , San Antonio, Tx
Domain experience in technical support, customer service, customer success, or customer experience management.
Continuing education and career certifications
Maintains deep understanding of SWIVEL’s product offering.
Exceptionally strong customer handling, conflict resolution, and problem-solving skills
Excellent verbal and written communication abilities.
Excellent presentation skills coupled with a strong leadership presence.
Customer Support Associate (Hybrid)
By Autodesk At , Atlanta, Ga $46,200 - $74,800 a year
Manage requests and act as a liaison with internal stakeholders (Sales, Customer Success, Engineering, Operations, Marketing, Finance)
Exceptional written and verbal communication skills
Have a proven track record of exceptional customer support experience
Previous experience troubleshooting and supporting iOS, Android, and Windows platforms
Click below to learn more about our benefits in the US.
Thinks outside the box and use resources to come up with solutions
Customer Support Representative | Hybrid | 36998 (Q)
By Cerebral Staffing, LLC At Urbandale, IA, United States
Skills in interpersonal communications, negotiation, and conflict resolution.
6+ months experience with customer service / support experience.
High comfort level and experience with consumer software applications.
Strong computer and troubleshooting skills.
Knowledge of agriculture, turf (mowers) and utility vehicles.
Prior work experience in Agriculture or Technology dealer channels.
Customer Experience Strategist (Hybrid)
By MSD At , Rahway, Nj $130,960 - $206,200 a year
Be part of an influential Community of Practice for customer experience, facilitating the sharing of capability-related insights and best practice
Identify opportunities to continuously improve the experience against key customer and business goals leveraging data to analyze and optimize
Associate Director, Customer Experience Strategist (Hybrid)
Customer Experience Strategy Associate Director
Key attributes beyond the hard skills:
Apply sensemaking using data from multiple sources to identify compelling customer insights

Are you looking for a job that combines customer service and technical expertise? Join our team as a Hybrid Customer Success Specialist and help our customers succeed! You'll be the go-to person for our customers, providing technical support and troubleshooting while also helping them get the most out of our products. If you're passionate about customer service and have a knack for problem-solving, this is the perfect job for you!

Overview of Hybrid Customer Success:

Hybrid Customer Success is a role that combines customer service, technical support, and sales. It is a customer-facing role that focuses on providing a positive customer experience and helping customers get the most out of their products and services. The Hybrid Customer Success role is responsible for providing technical support, troubleshooting customer issues, and helping customers understand how to use the product or service. They also work to identify opportunities to upsell and cross-sell products and services.

Detailed Job Description of Hybrid Customer Success:

The Hybrid Customer Success role is responsible for providing technical support, troubleshooting customer issues, and helping customers understand how to use the product or service. They also work to identify opportunities to upsell and cross-sell products and services. The Hybrid Customer Success role is responsible for providing a positive customer experience, responding to customer inquiries in a timely manner, and providing solutions to customer problems. They must be able to identify customer needs and provide solutions that meet those needs. They must also be able to build relationships with customers and maintain customer loyalty.

What is Hybrid Customer Success Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of customer service best practices
• Ability to build relationships with customers
• Knowledge of product and services
• Ability to upsell and cross-sell products and services
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Hybrid Customer Success Job Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service best practices
• Knowledge of product and services
• Ability to upsell and cross-sell products and services
• Excellent communication and interpersonal skills

What is Hybrid Customer Success Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of product and services
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software

What is Hybrid Customer Success Job Experience?

• Previous customer service experience
• Previous sales experience
• Previous technical support experience

What is Hybrid Customer Success Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Provide technical support and troubleshoot customer issues
• Identify customer needs and provide solutions that meet those needs
• Build relationships with customers and maintain customer loyalty
• Identify opportunities to up