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Hotel Front Desk Jobs in New York

Hotel Night Audit / Front Desk
By MAINE COURSE HOSPITALITY GROUP At , Rockland, 04841 $19 an hour
Maintain knowledge of the local area, events, and hotel offerings
Offer them that first cup of coffee to help them get started with their day.
401K with generous company match
Welcome and Greet all guests in a friendly professional manner
Operate the front desk and be familiar with all its functions
Assist with Breakfast / Coffee Set up
Hotel Front Desk Agent
By Indus Hospitality Group At Brockport, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent Part Time
By Indus Hospitality Group At Rochester, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Macedon, NY, United States
Follow instructions, respond to management direction
Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations
Ask for and offer help when needed.
This job has no supervisory responsibilities.
ask for and offer help when needed.
Hotel Front Desk Associate/Night Auditor
By Thind Management At Seneca Falls, NY, United States
Qualification Standards & Company Requirements
­­­­­­­Greet guests immediately with a warm, friendly, and sincere acknowledgement
Excellent communication skills and interpersonal skills required
Strong problem-solving abilities and the ability to handle guest complaints
Previous experience in customer service or hotel industry preferred
High school diploma or equivalent; additional education in hospitality or related field is a plus
Hotel Front Desk Associate/Night Auditor
By Thind Management At Rochester, NY, United States
Qualification Standards & Company Requirements
­­­­­­­Greet guests immediately with a warm, friendly, and sincere acknowledgement
Excellent communication skills and interpersonal skills required
Strong problem-solving abilities and the ability to handle guest complaints
Previous experience in customer service or hotel industry preferred
High school diploma or equivalent; additional education in hospitality or related field is a plus
Hotel Front Desk Associate
By Broadwell Hospitality Group At Oswego, NY, United States
Be knowledgeable of brand reward programs and its benefits and any current promotions being offered
Perform all other duties as assigned by management
High school diploma (advanced education/coursework desired)
One year experience with front desk or customer-facing role (e.g., cashier, sales)
Have working knowledge of reservations procedures, sell reservations, and know cancellation procedures
Handle complaints courteously. When necessary, utilize supervisor or Manager for appropriate action.
Hotel Front Desk Agent- Microtel, Victor
By Indus Hospitality Group At Victor, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hospitality Front Office (Hotel/Campground/Camp Gate) - Ages 18+
By Six Flags At Darien Center, NY, United States
Inform management of any guest or system related complaints or problems.
Computer skills and knowledge (Microsoft Office – Word/Excel, ability to type, etc.)
Make Supervisor aware of problems you experienced throughout the day
Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements.
Perform any duties requested by a Manager, Director, Supervisor or Lead.
Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech
Hotel Front Desk Agent
By Indus Hospitality Group At Penn Yan, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Warsaw, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Geneva, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Olean, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Springville, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Hornell, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Wellsville, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Bath, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Rochester, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Indus Hospitality Group At Farmington, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Hotel Front Desk Agent
By Niagara Riverside Resort At , Niagara Falls, 14304, Ny $16 - $19 an hour
Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
Maintains knowledge of upcoming events, local area, and hotel offerings.
$16 - $19/hour- based on experience
Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
Treats requests with professionalism, tact, and a courteous manager.
Excellent verbal and written communication skills.

Are you looking for a job that offers a unique combination of customer service and hospitality? Look no further! We are looking for an enthusiastic and friendly individual to join our team as a Hotel Front Desk Agent. You will be the first point of contact for our guests and will be responsible for providing exceptional customer service. If you are passionate about hospitality and have a knack for problem-solving, this could be the perfect job for you!

Overview The Hotel Front Desk is the first point of contact for guests and is responsible for providing exceptional customer service. They are responsible for checking guests in and out, taking reservations, answering questions, and providing information about the hotel and local area. Detailed Job Description The Hotel Front Desk is responsible for greeting guests, taking reservations, checking guests in and out, and providing information about the hotel and local area. They must be able to handle a variety of tasks, including taking payments, answering phones, and responding to guest inquiries. They must also be able to handle any complaints or issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Proficiency in computer systems
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel operations
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Knowledge of computer systems
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests and check them in and out
• Take reservations and answer inquiries
• Handle payments and process transactions
• Provide information about the hotel and local area
• Handle any complaints or issues that may arise
• Ensure all guests are satisfied with their stay