Hotel Guest Service Supervisor - Front Desk Lead
By Brandt Hospitality Group At Thornton, CO, United States
Strong customer service skills and the ability to manage difficult guest and team member situations.
Strong oral and written communication skills. Knowledge of Opera, Microsoft Office, Word and Excel a plus.
Takes on projects as assigned by the Front Office Manager and completes them by due date.
Provides input to the Front Office Manager on staff meeting topics; assists with leading the meetings.
Performs functions of the Front Office Manager in their absence.
Previous guest service experience required.
Front Desk Supervisor - The Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Previous Hotel Front Office experience is REQUIRED
Knowledge of office and record-keeping practices and procedures, the use of office machines, and rules of English grammar and composition.
Move reservations as needed to benefit the waitlist, extended stay reservations, special requests, or group reservations.
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Readily available and approachable to all guests and associates
Front Desk Agent - Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Hotel Front Desk Agent/Night Audit $20 - $22
By Monarch Casino Resort Spa - Black Hawk At Black Hawk, CO, United States
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Must have good communication skills.
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Free Hot Meal per shift
Beautiful, modern, fast paced work environment that you can take pride in
Provide a warm welcome to our internal and external guests.
Front Desk Clerk, The Ridgeline Hotel At Estes Park
By Delaware North At , Estes Park, 80517, Co $18 an hour
Previous customer service experience preferred.
Good interpersonal communication skills in person and by phone.
Lost cost team member housing
Discounts on products and services
Greet and register guests via a centralized registration system.
Coordinate with housekeeping department as needed.

Are you looking for a job that offers a unique combination of customer service and hospitality? Look no further! We are looking for an enthusiastic and friendly individual to join our team as a Hotel Front Desk Agent. You will be the first point of contact for our guests and will be responsible for providing exceptional customer service. If you are passionate about hospitality and have a knack for problem-solving, this could be the perfect job for you!

Overview The Hotel Front Desk is the first point of contact for guests and is responsible for providing exceptional customer service. They are responsible for checking guests in and out, taking reservations, answering questions, and providing information about the hotel and local area. Detailed Job Description The Hotel Front Desk is responsible for greeting guests, taking reservations, checking guests in and out, and providing information about the hotel and local area. They must be able to handle a variety of tasks, including taking payments, answering phones, and responding to guest inquiries. They must also be able to handle any complaints or issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Proficiency in computer systems
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel operations
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Knowledge of computer systems
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests and check them in and out
• Take reservations and answer inquiries
• Handle payments and process transactions
• Provide information about the hotel and local area
• Handle any complaints or issues that may arise
• Ensure all guests are satisfied with their stay