Hotel Front Desk Agent
By Stanford University At , Stanford $25.00 - $26.44 an hour
Demonstrated accurate cash handling knowledge and experience.
Must comply with the California Vehicle Code and Stanford University requirements when operating university-owned vehicles.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as required.
Coordinate email travel inquiries with internal and external customers.
Perform routine hotel functions, such as taking reservations and registering and checking out guests.
Hotel Front Desk Supervisor
By Oxford Casino Hotel & Event Center At Oxford, ME, United States
Consistently set the example for front desk agents of exemplary service and accurate and complete front desk management.
Minimum of two (2) years prior experience in guest service capacity.
Excellent guest service skills; attentive and detail oriented.
Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
Effective communication skills with the ability to communicate with both guests and co-workers.
Must have basic math skills with the ability to accurately handle cash and process sales transactions.
Front Desk Attendant - Hotel
By Lafrance Hospitality At Manchester, NH, United States
Be knowledgeable of emergency procedures and Hotel policies.
Hotel experience is a plus but NOT REQUIRED
Full Time Benefits: Health, Dental, PTO, 401K
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the telephone in a professional manner.

Are you looking for a job that offers a unique combination of customer service and hospitality? Look no further! We are looking for an enthusiastic and friendly individual to join our team as a Hotel Front Desk Agent. You will be the first point of contact for our guests and will be responsible for providing exceptional customer service. If you are passionate about hospitality and have a knack for problem-solving, this could be the perfect job for you!

Overview The Hotel Front Desk is the first point of contact for guests and is responsible for providing exceptional customer service. They are responsible for checking guests in and out, taking reservations, answering questions, and providing information about the hotel and local area. Detailed Job Description The Hotel Front Desk is responsible for greeting guests, taking reservations, checking guests in and out, and providing information about the hotel and local area. They must be able to handle a variety of tasks, including taking payments, answering phones, and responding to guest inquiries. They must also be able to handle any complaints or issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Proficiency in computer systems
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel operations
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Knowledge of computer systems
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests and check them in and out
• Take reservations and answer inquiries
• Handle payments and process transactions
• Provide information about the hotel and local area
• Handle any complaints or issues that may arise
• Ensure all guests are satisfied with their stay