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Hotel Front Desk Jobs in Florida

Front Desk Receptionist Hotel
By Harmony Plus Inc. At Miami, FL, United States
Minimum 1 year experience in reservation management within the hospitality industry.
Bachelors degree in hospitality management business administration, or a related field.
Strong organizational abilities to manage reservations, schedules and customer information.
Excellent communication and interpersonal skills to provide top-notch customer services.
Legal documentation to work in the U.S.
Hotel Front Office Manager
By Talent Hire Recruitment At Jacksonville, FL, United States
Must have 2 years experience as a supervisor / manager in the hospitality industry.
Communicate with all department managers on a continuing basis. Especially communicating with the Night Audit each evening/morning
Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities
Handle all training with associates to ensure the hotel standards
Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints
Be very familiar with the hotel computer system for training maintenance and trouble shooting
Hotel Front Desk Associate/Night Auditor
By Thind Management At Tampa, FL, United States
Qualification Standards & Company Requirements
­­­­­­­Greet guests immediately with a warm, friendly, and sincere acknowledgement
Excellent communication skills and interpersonal skills required
Strong problem-solving abilities and the ability to handle guest complaints
Previous experience in customer service or hotel industry preferred
High school diploma or equivalent; additional education in hospitality or related field is a plus
Hotel Front Desk Agent
By Daytona Grande Oceanfront Resort At Daytona Beach, FL, United States

We are looking for talented Front Desk agents to help curate a high-end guest experience at our one-of-a-kind ocean front resort by greeting, registering, and servicing guests in a friendly and ...

Front Desk Agent (Hotel)
By Crescent Hotels & Resorts At Miami Beach, FL, United States
Opera PMS System experience a plus *
Benefits (Crescent Hotels & Resorts)
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Front Desk Agent - Even Hotel Miami Airport - Miami, Fl
By Real Hospitality Group At Miami, FL, United States
Keep records of room availability and guests' accounts using computerized property management systems.
Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
Record guest comments or complaints, referring customers to managers as necessary.
Greet, register, and assign rooms to guests of hotel.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Compute bills, collect payments, and make change for guests.
Director Of Front Office - Caribe Royale Orlando Hotel
By Sierra Lodgings Inc At , Orlando, 32821, Fl
Proven organizational, interpersonal and communication skills.
Possess sound strategic and tactical decision-making skills.
Manages department controllable expenses to achieve or exceed budgeted goals.
High School Diploma and equivalent experience in hotels/resorts.
Professional demeanor appropriate for a resort environment.
Ensure supervisors monitor the status of guests accounts.

Are you looking for a job that offers a unique combination of customer service and hospitality? Look no further! We are looking for an enthusiastic and friendly individual to join our team as a Hotel Front Desk Agent. You will be the first point of contact for our guests and will be responsible for providing exceptional customer service. If you are passionate about hospitality and have a knack for problem-solving, this could be the perfect job for you!

Overview The Hotel Front Desk is the first point of contact for guests and is responsible for providing exceptional customer service. They are responsible for checking guests in and out, taking reservations, answering questions, and providing information about the hotel and local area. Detailed Job Description The Hotel Front Desk is responsible for greeting guests, taking reservations, checking guests in and out, and providing information about the hotel and local area. They must be able to handle a variety of tasks, including taking payments, answering phones, and responding to guest inquiries. They must also be able to handle any complaints or issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Proficiency in computer systems
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel operations
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Knowledge of computer systems
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests and check them in and out
• Take reservations and answer inquiries
• Handle payments and process transactions
• Provide information about the hotel and local area
• Handle any complaints or issues that may arise
• Ensure all guests are satisfied with their stay