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Hotel Front Desk Jobs in New Hampshire

Hotel Front Desk Supervisor
By Lafrance Hospitality At North Conway, NH, United States
Performs training and revenue management strategies with the staff
Maintains a positive, cooperative work environment between personnel and management
Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
Is knowledgeable about all brand standards
Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
Front Desk Attendant - Hotel
By Lafrance Hospitality At North Conway, NH, United States
Be knowledgeable of emergency procedures and Hotel policies.
Hotel Experience is a plus but NOT necessary
Full Time Benefits: Health & Dental Ins., PTO, 401K Matching
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the telephone in a professional manner.

Are you looking for a job that offers a unique combination of customer service and hospitality? Look no further! We are looking for an enthusiastic and friendly individual to join our team as a Hotel Front Desk Agent. You will be the first point of contact for our guests and will be responsible for providing exceptional customer service. If you are passionate about hospitality and have a knack for problem-solving, this could be the perfect job for you!

Overview The Hotel Front Desk is the first point of contact for guests and is responsible for providing exceptional customer service. They are responsible for checking guests in and out, taking reservations, answering questions, and providing information about the hotel and local area. Detailed Job Description The Hotel Front Desk is responsible for greeting guests, taking reservations, checking guests in and out, and providing information about the hotel and local area. They must be able to handle a variety of tasks, including taking payments, answering phones, and responding to guest inquiries. They must also be able to handle any complaints or issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Proficiency in computer systems
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel operations
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Knowledge of computer systems
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests and check them in and out
• Take reservations and answer inquiries
• Handle payments and process transactions
• Provide information about the hotel and local area
• Handle any complaints or issues that may arise
• Ensure all guests are satisfied with their stay