Hotel Guest Service Supervisor - Front Desk Lead
By Brandt Hospitality Group At Thornton, CO, United States
Strong customer service skills and the ability to manage difficult guest and team member situations.
Strong oral and written communication skills. Knowledge of Opera, Microsoft Office, Word and Excel a plus.
Takes on projects as assigned by the Front Office Manager and completes them by due date.
Provides input to the Front Office Manager on staff meeting topics; assists with leading the meetings.
Performs functions of the Front Office Manager in their absence.
Previous guest service experience required.
Front Desk Supervisor - The Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Previous Hotel Front Office experience is REQUIRED
Knowledge of office and record-keeping practices and procedures, the use of office machines, and rules of English grammar and composition.
Move reservations as needed to benefit the waitlist, extended stay reservations, special requests, or group reservations.
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Readily available and approachable to all guests and associates
Front Desk Agent - Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Hotel Front Desk Agent/Night Audit $20 - $22
By Monarch Casino Resort Spa - Black Hawk At Black Hawk, CO, United States
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Must have good communication skills.
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Free Hot Meal per shift
Beautiful, modern, fast paced work environment that you can take pride in
Provide a warm welcome to our internal and external guests.
Front Desk Clerk, The Ridgeline Hotel At Estes Park
By Delaware North At , Estes Park, 80517, Co $18 an hour
Previous customer service experience preferred.
Good interpersonal communication skills in person and by phone.
Lost cost team member housing
Discounts on products and services
Greet and register guests via a centralized registration system.
Coordinate with housekeeping department as needed.

Are you looking for a job that will let you use your customer service skills and help people every day? We are looking for a Hotel Front Desk Associate to join our team! You will be the first point of contact for our guests and will be responsible for providing exceptional service. If you are passionate about hospitality and have a friendly and professional demeanor, we want to hear from you!

Overview The Hotel Front Desk Associate is responsible for providing excellent customer service to guests while checking in and out of the hotel. They are the first point of contact for guests and must be able to answer questions, provide information, and resolve any issues that may arise. Detailed Job Description The Hotel Front Desk Associate is responsible for greeting guests upon arrival, providing them with information about the hotel, and checking them in and out of their rooms. They must be able to answer any questions that guests may have about the hotel, its services, and the surrounding area. They must also be able to handle any complaints or issues that may arise. Additionally, the Hotel Front Desk Associate must be able to process payments, make reservations, and provide general administrative support. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival and provide them with information about the hotel
• Check guests in and out of their rooms
• Process payments and make reservations
• Answer any questions that guests may have about the hotel, its services, and the surrounding area
• Handle any complaints or issues that may arise
• Provide general administrative support