Register
Recruit Create CV

Hotel Front Desk Associate Jobs in Nevada

Circa - Hotel - Front Desk Agent
By Circa Resort & Casino At Las Vegas, NV, United States
Ability to communicate effectively with guests, team members and management in both written and verbal form
Must have previous cash handling experience
Must have basic knowledge of Microsoft Office, Outlook and Internet
1 year previous customer service experience required.
Responsible for practicing, supporting and promoting the Company Service Standards at all times
Accurately creating reservations and checking guests in and out
Front Desk Agent, Hotel Operations
By Virgin Hotels At , Las Vegas, 89169, Nv
Maintain the Virgin "Tone of Voice," Culture & level of standards set forth by the management team.
Ability to communicate in English clearly and pleasantly with guests, management/co-workers, both in person and on the telephone
Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
Always maintain complete knowledge of the following:
Use excellent communication skills with guests, staff including verbal, written and body language
Learn and retain knowledge of all front office technical systems (LMS, EAM, HotSOS, InfoG, Salto)

Are you looking for a job that will let you use your customer service skills and help people every day? We are looking for a Hotel Front Desk Associate to join our team! You will be the first point of contact for our guests and will be responsible for providing exceptional service. If you are passionate about hospitality and have a friendly and professional demeanor, we want to hear from you!

Overview The Hotel Front Desk Associate is responsible for providing excellent customer service to guests while checking in and out of the hotel. They are the first point of contact for guests and must be able to answer questions, provide information, and resolve any issues that may arise. Detailed Job Description The Hotel Front Desk Associate is responsible for greeting guests upon arrival, providing them with information about the hotel, and checking them in and out of their rooms. They must be able to answer any questions that guests may have about the hotel, its services, and the surrounding area. They must also be able to handle any complaints or issues that may arise. Additionally, the Hotel Front Desk Associate must be able to process payments, make reservations, and provide general administrative support. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival and provide them with information about the hotel
• Check guests in and out of their rooms
• Process payments and make reservations
• Answer any questions that guests may have about the hotel, its services, and the surrounding area
• Handle any complaints or issues that may arise
• Provide general administrative support