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Hotel Front Desk Associate Jobs in Kentucky

Hotel Front Desk Agent
By CUSA, LLC At Florence, KY, United States

Now Hiring: Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the MyTown Extended Stay hotel located ...

Hotel Front Desk Jobs
By Commonwealth Hotels At Erlanger, KY, United States
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Knowledge of the local area to make recommendations for a variety of services
Guest Service Agent/Front Desk Clerk/Front Desk Agent
Hotel Front Desk Clerk
By Fairfield Inn & Suites At Newport, KY, United States

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome ...

Are you looking for a job that will let you use your customer service skills and help people every day? We are looking for a Hotel Front Desk Associate to join our team! You will be the first point of contact for our guests and will be responsible for providing exceptional service. If you are passionate about hospitality and have a friendly and professional demeanor, we want to hear from you!

Overview The Hotel Front Desk Associate is responsible for providing excellent customer service to guests while checking in and out of the hotel. They are the first point of contact for guests and must be able to answer questions, provide information, and resolve any issues that may arise. Detailed Job Description The Hotel Front Desk Associate is responsible for greeting guests upon arrival, providing them with information about the hotel, and checking them in and out of their rooms. They must be able to answer any questions that guests may have about the hotel, its services, and the surrounding area. They must also be able to handle any complaints or issues that may arise. Additionally, the Hotel Front Desk Associate must be able to process payments, make reservations, and provide general administrative support. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival and provide them with information about the hotel
• Check guests in and out of their rooms
• Process payments and make reservations
• Answer any questions that guests may have about the hotel, its services, and the surrounding area
• Handle any complaints or issues that may arise
• Provide general administrative support