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Hotel Front Desk Associate Jobs in Arkansas

Front Desk Associate Jobs
By Residence Inn Charleston Airport At United States
- As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
- Significant Travel Discounts on Marriott and/or Hilton properties
-Provide exceptional customer service by being engaging and taking sincere interest
-Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
-You will assist guests with sending and receiving faxes, packages and mail
-Help to resolve problems through recovery when things aren't quite right
Front Desk Associate Jobs
By EMBASSY SUITES - LITTLE ROCK At Little Rock, AR, United States
As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
Significant Travel Discounts on Marriott and/or Hilton properties
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
You will assist guests with sending and receiving faxes, packages and mail
Help to resolve problems through recovery when things aren't quite right

Are you looking for a job that will let you use your customer service skills and help people every day? We are looking for a Hotel Front Desk Associate to join our team! You will be the first point of contact for our guests and will be responsible for providing exceptional service. If you are passionate about hospitality and have a friendly and professional demeanor, we want to hear from you!

Overview The Hotel Front Desk Associate is responsible for providing excellent customer service to guests while checking in and out of the hotel. They are the first point of contact for guests and must be able to answer questions, provide information, and resolve any issues that may arise. Detailed Job Description The Hotel Front Desk Associate is responsible for greeting guests upon arrival, providing them with information about the hotel, and checking them in and out of their rooms. They must be able to answer any questions that guests may have about the hotel, its services, and the surrounding area. They must also be able to handle any complaints or issues that may arise. Additionally, the Hotel Front Desk Associate must be able to process payments, make reservations, and provide general administrative support. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival and provide them with information about the hotel
• Check guests in and out of their rooms
• Process payments and make reservations
• Answer any questions that guests may have about the hotel, its services, and the surrounding area
• Handle any complaints or issues that may arise
• Provide general administrative support