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Hotel Front Desk Associate Jobs in Illinois

Hotel - Guest Service Associate - Front Desk - Quality Inn & Rodeway Inn Needles
By Greens At , Needles, 92363 $15.50 - $16.00 an hour
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Front Desk Associate Jobs
By NAVY EXCHANGE SERVICE COMMAND (NEXCOM) At Great Lakes, IL, United States

Job Summary: Position is responsible for performing front desk and or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all ...

Are you looking for a job that will let you use your customer service skills and help people every day? We are looking for a Hotel Front Desk Associate to join our team! You will be the first point of contact for our guests and will be responsible for providing exceptional service. If you are passionate about hospitality and have a friendly and professional demeanor, we want to hear from you!

Overview The Hotel Front Desk Associate is responsible for providing excellent customer service to guests while checking in and out of the hotel. They are the first point of contact for guests and must be able to answer questions, provide information, and resolve any issues that may arise. Detailed Job Description The Hotel Front Desk Associate is responsible for greeting guests upon arrival, providing them with information about the hotel, and checking them in and out of their rooms. They must be able to answer any questions that guests may have about the hotel, its services, and the surrounding area. They must also be able to handle any complaints or issues that may arise. Additionally, the Hotel Front Desk Associate must be able to process payments, make reservations, and provide general administrative support. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival and provide them with information about the hotel
• Check guests in and out of their rooms
• Process payments and make reservations
• Answer any questions that guests may have about the hotel, its services, and the surrounding area
• Handle any complaints or issues that may arise
• Provide general administrative support