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Front Desk Clerk, The Ridgeline Hotel At Estes Park

Company

Delaware North
Address , Estes Park, 80517, Co
Employment type FULL_TIME
Salary $18 an hour
Expires 2023-06-18
Posted at 1 year ago
Job Description

The Opportunity

Delaware North Parks and Resorts is hiring friendly, outgoing, and customer-service focused full-time or part-time Front Desk Clerk to join our team at The Ridgeline Hotel at Estes Park in Estes Park, Colorado.

Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.


We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Lost cost team member housing
  • Flexible work schedules
  • Weekly pay
  • Training and development opportunities
  • Discounts on products and services
  • Employee discounts
  • Employee assistance program
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.


Responsibilities

  • Provide excellent customer service.
  • Coordinate with housekeeping department as needed.
  • Deliver items to guests as needed.
  • Perform other duties as assigned.
  • Greet and register guests via a centralized registration system.
  • Check and balance the daily figures, post room and tax charges on guest accounts.
  • Resolve small issues as they arrive for guest.
  • Handle cash and credit card transactions; maintain accurate paperwork as it relates to front office operations.

Qualifications

  • Good interpersonal communication skills in person and by phone.
  • Must be able to multitask, function in a professional manner under pressure from guests and supervisors.
  • Previous customer service experience preferred.

Physical Requirements

  • Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
  • Stand and walk for extended periods of time.

Who We Are

The Ridgeline at Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.