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It Helpdesk Assistant Jobs

It/ Helpdesk Tech Support /Network Admin Assistant
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved
It Helpdesk Jobs
By Kros-Wise, Inc. At Norco, CA, United States

The candidate shall provide network troubleshooting and helpdesk support, problem definition, requirements analysis, design, development, testing, implementation, coordination, maintenance of IT ...

It Assistant Jobs
By Headway Workforce Solutions At Raleigh, NC, United States
Must be able to type (a data entry assessment is required).
Must have STRONG knowledge of Windows 10 OS and Microsoft Office Suite.
Knowledge of troubleshooting and problem solving with technology.
Good communication and customer service skills.
Install, configure and update election software on 300+ laptops.
Test desktop printers and resupply with paper and toner.
It Helpdesk Support Jobs
By Robert Half At La Jolla, CA, United States
At least 1 year of Helpdesk experience
Adobe Creative Cloud support (basic knowledge of the application)
Assist users with computer issues – both hardware and software
Office 365 support – Outlook, Word, Excel support
Assist the warehouse with issues including the above but also including scanners and mobile devices
Common systems you will be directly troubleshooting are both PC and Mac computers, printers, mobile devices such as iPads
It Helpdesk Administrator Jobs
By PTW At Marina del Rey, CA, United States
3-5 years’ experience with Cisco network switches and security appliances, network infrastructure and cable plant management,. CCNA/MCSE certifications preferred
Windows server administration experience including management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
Meraki Mobile Device Management (MDM)
Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
Manage and monitor corporate computing environment including but not limited to:
It Helpdesk Technician Jobs
By Sunrise Systems, Inc. At Boston, MA, United States
Assignment Length: 6 – 12 months
Location: 400 Frontage Road, Boston, MA 02118 (100% ONSITE)
Ability to collaborate with employee's distributor representatives and customer on a professional well spoken and written level.
Boston Residency (or ability to commute to/from Boston)
Passing of CJIS exam administered by Boston PD
It Helpdesk Specialist Jobs
By TechniPower, Inc. At Cleveland, OH, United States
2+ years of experience with IT Helpdesk
Experience working with existing Servers or helping set up new Servers
Knowledge of firewalls, Active Directory, switches etc..
Able to set up new users, help with software upgrades and perform troubleshooting
It Helpdesk Jobs
By Apptad Inc. At Plano, TX, United States
Call & customer handling skill
Answer Phone calls, Chat and Self-service tickets from end users and track status and progress to resolution
Answer user queries assist them with L1 troubleshooting
Adherence to policies and procedures set by client
Opens, logs, prioritizes, assigns, and closes calls logged in the IT Service Desk
Asks End User all the relevant information concerning the call made or issue reported
It Support / Helpdesk Specialist
By OpenBet At Chicago, IL, United States
Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management
Good Knowledge of Group policy, Puppet as configuration management tools and Encryption
Fulfil User Account Management requests, including Access Card Management
Management of local communication and collaboration channels (Fixed & Data Lines, A/V Equipment etc.)
Maintain the asset database and hardware inventory for Chicago Office; Manage stock of IT Equipment and maintain Lifecyle Management
Strong knowledge and experience of operating system administration (Windows OS / Mac OS)
It Administrative Assistant Jobs
By Emerson Group At Camden, NJ, United States
Minimum of 1- 5 years' administrative support experience with Senior Management.
Prepare and assist in policy and procedure formulation and take initiative to enhance personal knowledge of tasks and procedures.
Knowledge of departmental policies, procedures and other areas of the organization.
Excellent interpersonal, organizational, verbal, and written communication skills with strong customer service orientation
Good aptitude to work and pickup technical skills and work with technical staff.
Superior computer/technical skills required including Microsoft Office Suite.
It Helpdesk Technician Jobs
By Mod Op At Dallas, TX, United States
Help maintain Mod Op IT user knowledge-base in Jira Service Management
Assist with asset management for IT hardware, software, and peripherals
Tech savvy with working knowledge of office automation products, databases and remote control
Perform remote troubleshooting through diagnostic techniques and asking pertinent questions
Install and manage A/V conferencing equipment, including displays, web cameras, microphones, and other devices
6+ years of related work experience.
It Helpdesk Specialist Jobs
By Alexander Technology Group At Watertown, MA, United States
Must be eligible to work in the US for any Employer without restriction or expiration
No third-party candidates will be considered for this role
No relocation assistance can be provided for this position
Administrative Assistant, It Jobs
By Tinker Federal Credit Union At Oklahoma City, OK, United States
Applicable additional education levels may be eligible to satisfy experience requirements.
Regularly interfacing with TFCU management and employees
Remote work on occasion based on scheduleing
An associate degree in a related field, and two years related experience are required.
Previous Administrative Assistant experience and/or financial institution experience is preferred.
Ability to transcribe meeting minutes with advanced listening skills
It Helpdesk Level 2 Jobs
By Simnet Inc. At North Ontario, CA, United States
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Certification required within 6 months of employment.
Must be ready and willing to commit to continuous education, certification, and self-improvement.
Be a documentation wizard! Leaving detailed notes on requirements and solutions.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Research solutions through internal and external knowledgebase as needed.
Contribute to technician knowledgebase and provide training as needed. Seriously, share that knowledge!
It Helpdesk Technician Jobs
By GotWorX Staffing, Inc. At Tamarac, FL, United States
Updates job knowledge by participating in educational opportunities and maintaining personal networks. QUALIFICATIONS AND EDUCATION REQUIREMENTS
Advanced knowledge of help desk software and remote-access systems.
Providing IT related support in person, over the phone, or via remote access to employees.
Manage helpdesk ticketing process ensuring the service levels are achieved.
Bachelor’s degree computer science/ information technology or equivalent experience.
Expert level experience of installation, configuration, reimaging, and support of computer systems hardware and software
Executive Assistant - It
By Zelis At , Remote
Advanced PowerPoint skills, including formatting and graphics experience
Bachelor’s degree or equivalent experience required
Expert knowledge of Microsoft Outlook, Word, Excel, PowerPoint
Excellent written and verbal communication skills
Consulting, Private Equity, Venture Capital or IT experience a plus
Exceptional organizational skills and multitasker
Executive Assistant - It
By Zelis At United States
Required Experience: Qualifications, Knowledge, and Skills
· Advanced PowerPoint skills, including formatting and graphics experience
· Bachelor’s degree or equivalent experience required
· Expert knowledge of Microsoft Outlook, Word, Excel,
· Excellent written and verbal communication skills
· Consulting, Private Equity, Venture Capital or IT experience a
It Helpdesk Technician Ii
By Knowles Precision Devices At Cazenovia, NY, United States
1-3 years of experience with end-user support
Experience working with Windows server 2012, 2016, 2019, Active Directory
Knowledge of networking in a Microsoft environment
Knowledge of Active Directory & Group Policy
Knowledge of PC hardware and repair
Good organizational, verbal, and written communication skills, along with the ability to perform well under pressure.
It Helpdesk Associate Jobs
By Kiss Products At , Ellabell, Ga
Install MS office(365), windows 10,11 and manage account.
Manage IT inventory and purchase IT devices.
Other IT-related tasks given by a manager
Perform troubleshooting through diagnostic techniques for PC, Printers and related Devices
Install or replace PC, hardware, software, and mobile device
Maintain and monitor warehouse system and storage
It Network Specialist (Helpdesk/Custspt)
By USAJOBS At Chesapeake, VA, United States
Experience with Active Directory, creating, deleting and modifying user accounts.
Active certification in related Microsoft IT certifications such as MTCS or MCSA (Windows Client/Server).
Must satisfactorily complete a Federal Background check.
Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations).
Worked for the United States government as an employee overseas in a Federal or military capacity; or
Have been a dependent of a United States Federal or military employee serving overseas.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Assistant to join our team and provide technical support to our customers. You will be the first point of contact for customers seeking assistance with their IT issues. If you have a passion for technology and helping others, this could be the perfect job for you!

Overview The IT Helpdesk Assistant is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description The IT Helpdesk Assistant is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical support over the phone or via email. Job Skills Required
• Knowledge of computer systems, hardware, and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as A+, Network+, or Microsoft Certified Professional
• Previous experience in a helpdesk or technical support role
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a helpdesk or technical support role
• Experience troubleshooting and diagnosing technical problems
• Experience providing technical support over the phone or via email
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Run diagnostic programs to isolate problems
• Install, modify, and repair computer hardware and software
• Provide technical support over the phone or via email
• Maintain records of daily data communication transactions, problems, and remedial actions taken
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Follow up with clients to ensure their technical issues have been resolved