Help Desk Technician Level 2 Jobs
Help Desk Technician Level 1
By Performance Columbus Family of Dealerships
At Columbus, OH, United States
Service Desk Analyst Level 2
By Wynne Systems
At United States
Help Desk Level I
By TeamLogic IT
At Flagstaff, AZ, United States
Help Desk - Level Iii Support Technician - Madison, Ms
By Vertex Aerospace LLC
At , Madison, 39110
Technician, Lab - Level 2
By C&H Sugar Company, Inc.
At , Crockett, 94525
$29.73 an hour
Help Desk Level 1 (Denver) (2 Days Remote)
By Sharp Solutions
At , Denver
Entry Level Help Desk Technician
By Reynolds and Reynolds
At , Dayton, 45430
It Help Desk Technician Level 1/2
By Surefox
At , Sunnyvale
$34.55 an hour
Maintenance Technician - Level 2 (7Pm - 7Am)
By Adams Manufacturing
At , Anderson
$36 an hour
Entry-Level Help Desk Jobs
By Inter-Quest
At , , Wi
Level 2 It Help Desk Technician
By AI Engineers
At , Middletown, 06457, Ct
Help Desk Level 1 (Denver) (2 Days Remote)
By Sharp Solutions
At , Denver, Co
Help Desk Technician - Entry Level
By American Heritage Credit Union
At , Philadelphia, 19115, Pa
Tier 2 Help Desk Technician - Remote
By Scantron
At Omaha, NE, United States
Manufacturing Level 2 Technician - Ny003
By WGNSTAR
At Malta, NY, United States
Help Desk Analyst 2 Jobs
By Comtech Global, Inc
At Columbus, Ohio Metropolitan Area, United States
Level 2 Support Technician Jobs
By Mad Data IO
At Dallas-Fort Worth Metroplex, United States
It Service Desk Technician – Level 2 (Msp)
By Bowman Williams
At Los Angeles, CA, United States
It Technician, Level 2 Jobs
By Cutting Edge Network Technologies
At St Petersburg, FL, United States
Rc Data Security And Help Desk Analyst 2
By UVA Medical Center
At , Charlottesville, Va
$21.95 - $34.02 an hour
Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Technician Level 2 to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!
Overview Help Desk Technician Level 2 is responsible for providing technical assistance to customers and employees. They provide support for hardware, software, and network related issues. They troubleshoot and resolve technical issues, and provide technical advice and guidance to customers and employees. Detailed Job Description Help Desk Technician Level 2 is responsible for providing technical assistance to customers and employees. They provide support for hardware, software, and network related issues. They troubleshoot and resolve technical issues, and provide technical advice and guidance to customers and employees. They may also install, configure, and maintain hardware and software. They may also provide training to customers and employees on the use of hardware and software. Job Skills Required• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a help desk or technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• At least two years of experience in a help desk or technical support role
• Experience with customer service
• Experience with troubleshooting hardware and software issues
Job Responsibilities
• Provide technical assistance to customers and employees
• Troubleshoot and resolve technical issues
• Install, configure, and maintain hardware and software
• Provide training to customers and employees on the use of hardware and software
• Monitor and maintain network systems
• Respond to customer inquiries and requests in a timely manner
• Document customer inquiries and resolutions
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