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Help Desk Technician Level 2 Jobs

Entry Level Help Desk Assistant
By DEELS Properties At , Canoga Park, Ca From $17 an hour
Collaborate with the helpdesk support team to identify and implement process improvements to enhance overall system performance and user experience.
Perform other related duties and responsibilities as assigned.
High school diploma or equivalent; relevant certifications or coursework in IT-related fields are a plus.
Strong problem-solving and analytical skills to diagnose and resolve technical issues.
Customer service skills with the ability to effectively interact with end-users and colleagues at all levels.
Basic knowledge of software installation, configuration, and troubleshooting on Windows-based platforms.
Help Desk Specialist Level 2
By Mantek Solutions At , Commerce, Ca $25 - $35 an hour
College diploma or university degree in computer science, computer information systems, or management information systems, and/or 2-3 years equivalent work experience
MINIMUM EDUCATION, EXPERIENCE, AND/OR CERTIFICATION
Brief customers as well as management on the status of current resolution efforts and attend meetings as requested or required.
Day to day management of MDM Mobile Iron and in-tune
Support all internal and external customers with product training, knowledge and expertise.
Accesses software updates, drivers, knowledge bases, and FAQ’s resources on the Intranet to assist customers with issues.
Hvac / E.m.s. Technician (#011959) Trenton Correctional Inst, Trenton (Edgefield) Level 2
By State of South Carolina At Edgefield County, SC, United States
Determine requirements for HVAC supplies and equipment.
Develop HVAC maintenance and repair program throughout the facility.
Supervise and complete HVAC maintenance, construction and renovation projects for assigned facility.
Establish on-call procedures to respond to emergency maintenance and repair calls and assure the work is promptly and properly performed.
Prepare justification for supplies and equipment and submit purchase requisitions.
Remain abreast of new HVAC/refrigeration techniques, procedures and equipment.
Entry Level Help Desk Technician (2 Week Contract - Starting May 22Nd)
By Finchloom At Tampa, FL, United States
An IT degree, IT boot camp certification and/or 1 + years of help desk experience
Respond to requests for technical assistance via phone, chat or email
Log all help desk interactions
Follow standard help desk procedures
Redirect problems to correct team/s
Identify and escalate situations requiring urgent attention
Entry Level Help Desk Technician (2 Week Contract M-F 8 Am Ct - 5 Pm Ct/Starting May 22Nd)
By Finchloom At Dallas, TX, United States
An IT degree, IT boot camp certification and/or 1 + years of help desk experience
Respond to requests for technical assistance via phone, chat or email
Log all help desk interactions
Follow standard help desk procedures
Redirect problems to correct team/s
Identify and escalate situations requiring urgent attention
Entry Level Help Desk Technician (2 Week Contract M-F 9 Am Et - 6 Pm Et/Starting May 22Nd)
By Finchloom At Raleigh, NC, United States
An IT degree, IT boot camp certification and/or 1 + years of help desk experience
Respond to requests for technical assistance via phone, chat or email
Log all help desk interactions
Follow standard help desk procedures
Redirect problems to correct team/s
Identify and escalate situations requiring urgent attention
Level 2 Service Technician Jobs
By CoolSys Energy Solutions At Newport Beach, CA, United States
Good communication skills and the ability to build strong relationships with customers, coworkers and management.
Performs other related duties and projects as assigned by management.
Certification from an accredited vocational-technical or trade school a plus.
Knowledge of commercial refrigeration, ice machines, gas furnaces, and electrical components.
Working knowledge of single systems, parallel rack systems, display cases and walk-in boxes.
5-7 years’ experience in commercial refrigeration, HVAC, ice machines, gas furnace and electrical required.
Level 2 Service Technician Jobs
By CoolSys Energy Solutions At Aliso Viejo, CA, United States
Good communication skills and the ability to build strong relationships with customers, coworkers and management.
Performs other related duties and projects as assigned by management.
Certification from an accredited vocational-technical or trade school a plus.
Knowledge of commercial refrigeration, ice machines, gas furnaces, and electrical components.
Working knowledge of single systems, parallel rack systems, display cases and walk-in boxes.
5-7 years’ experience in commercial refrigeration, HVAC, ice machines, gas furnace and electrical required.
Technician – Maintenance Level 2 (Rotational Schedule) - Cmc - Prudhoe Bay, Ak
By Worley At , Prudhoe Bay, Ak
Demonstrate support for the company’s environmental management system.
General knowledge of structural and mechanical piping maintenance operations.
General knowledge of rigging and bolt-up procedures.
Advanced knowledge of all of the following: mechanical piping, structural and scaffold disciplines including bolt-up, rigging, pipefitting/installation.
Basic knowledge of piping insulation.
North Slope Training Cooperative (NSTC). Worley can provide NSTC certification training if needed.
Help Desk Support Technician (Level 1)
By PRI Technology At Hartford, CT, United States
1 year of help desk support experience
Experience troubleshooting/managing O365, Active Directory
Experience working with C-level executives
MAC and Windows support experience
Help Desk Coordinator Entry Level
By Disability Services of the Southwest At , San Antonio, 78201, Tx
Learn and perform daily management of our VoIP system.
Technical skills and problem-solving abilities.
Conduct new employee technical orientations for local and remote new hires.
Create and manage all hand receipts for mobile equipment.
Excellent Admin and Customer Service Skills.
One to three years of experience in any type of office/clerical setting.
Entry Level Help Desk Technician (2 Month Contract/Overnight And Weekend Shifts Available)
By Finchloom At Los Angeles, CA, United States
An IT degree, IT boot camp certification and/or 1 + years of help desk experience
Respond to requests for technical assistance via phone, chat or email
Log all help desk interactions
Follow standard help desk procedures
Redirect problems to correct team/s
Identify and escalate situations requiring urgent attention
Entry Level Help Desk Technician (2 Month Contract/Nights & Weekends)
By Finchloom At , Los Angeles, Ca $25 - $30 an hour
An IT degree, IT boot camp certification and/or 1 + years of help desk experience
Respond to requests for technical assistance via phone, chat or email
Log all help desk interactions
Follow standard help desk procedures
Redirect problems to correct team/s
Identify and escalate situations requiring urgent attention
It Service Desk Technician - Level 2
By CIO Technology Solutions At Tampa, FL, United States
Mentor Level 1 staff regarding core technology skills required for CIO Tech’s managed customer networks
3 years of IT support experience within a MSP (Managed Services Environment) preferred
CompTIA A+, Network +, Security Plus, similar certification or experience preferred
Citrix XenApp remote desktop services
2 year (AS) degree in Computer Technology, similar degree or experience preferred
Hybrid work environment (three days in office, 2 days remote)

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Technician Level 2 to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview Help Desk Technician Level 2 is responsible for providing technical assistance to customers and employees. They provide support for hardware, software, and network related issues. They troubleshoot and resolve technical issues, and provide technical advice and guidance to customers and employees. Detailed Job Description Help Desk Technician Level 2 is responsible for providing technical assistance to customers and employees. They provide support for hardware, software, and network related issues. They troubleshoot and resolve technical issues, and provide technical advice and guidance to customers and employees. They may also install, configure, and maintain hardware and software. They may also provide training to customers and employees on the use of hardware and software. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a help desk or technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• At least two years of experience in a help desk or technical support role
• Experience with customer service
• Experience with troubleshooting hardware and software issues
Job Responsibilities
• Provide technical assistance to customers and employees
• Troubleshoot and resolve technical issues
• Install, configure, and maintain hardware and software
• Provide training to customers and employees on the use of hardware and software
• Monitor and maintain network systems
• Respond to customer inquiries and requests in a timely manner
• Document customer inquiries and resolutions