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Guest Service Representative Jobs in Oregon

Guest Service Representative Jobs
By Wild Rose Casinos & Resorts At , Jefferson $12.32 an hour
Essential Functions: The essential functions and responsibilities of this position are:
Employee benefits may vary by location, position, length of service, and employment status.
Assist players at the cage
Must be able to type, answer phones & record transactions accurately
Sign up new players and club members, redeem member points
Promote property amenities, participate in special functions & resolve guest complaints
Guest Service Representative Jobs
By Brandt Hospitality Group At Beaverton, OR, United States
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Knowledge of front desk operations and procedures, guest services and hotel services.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure