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Guest Service Representative Jobs in Kansas

Guest Service Representative Jobs
By Hawkeye Hospitality At , Minneapolis, 55403

Excellent computer and typing skills are required.

Ability to communicate effectively with the public and other Team Members.

Guest Service Representative Jobs
By Home2 Suites At , Katy, 77450
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory.
Manager on Duty functions when necessary or as scheduled
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Have a thorough working knowledge of emergency procedures.
Guest Service Representative Jobs
By MCR Hotels At Greater Phoenix Area, United States
Demonstrate knowledge of hotel information including room categories, room rates, packages, promotions, the local area, and other general product knowledge
Answer and manage phone calls in a timely manner, managing multiple tasks at once
Front desk experience preferred, but will train the right fit
Experience with the brand a strong plus
Exceptional customer service skills required
Must possess strong computer skills
Guest Service Representative Jobs
By Hawkeye Hospitality At , Minneapolis, Mn

Excellent computer and typing skills are required.

Ability to communicate effectively with the public and other Team Members.

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure