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Guest Service Representative Jobs in Minnesota

Guest Service Representative Jobs
By Marriott International, Inc At , San Bruno, Ca $24.50 an hour
We’ll support you in and out of the workplace by offering:
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Guest Service Representative Jobs
By First Hospitality At Minneapolis, MN, United States
If applicable, maintain balance and security of house bank and accurately log all transactions. Qualifications Experience & Education:
Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required Communication:
Excellent verbal and written communication skills
Front Desk Agent/Guest Service Representative
By Hyatt Regency O'Hare Chicago At , Chicago, Il $18.50 an hour
Refined verbal and written communication skills
A true desire to satisfy the needs of others in a fast paced environment
Takes pride in a job well done
Ability to stand for long periods of time
Open availability, including nights, weekends, holidays and possible overnights

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure