Register
Recruit Create CV

Guest Service Representative Jobs in Illinois

Guest Service Representative - Nights
By Tricoci University of Beauty Culture At Libertyville, IL, United States
Superior Customer Service Skills, consistent communication skills
Prepare work area and maintain master client file.
Ensure adequate supplies are available at the front desk.
Greet clients and schedule their services, suggesting add on services.
Deliver superior customer service to each client.
Resolve client situations within company standards.
Guest Service Representative - Days
By Tricoci University of Beauty Culture At Normal, IL, United States
Superior Customer Service Skills, consistent communication skills
Prepare work area and maintain master client file.
Ensure adequate supplies are available at the front desk.
Greet clients and schedule their services, suggesting add on services.
Deliver superior customer service to each client.
Resolve client situations within company standards.
Guest Service Representative Jobs
By Tricoci At Arlington Heights, IL, United States
Utilize effective selling skills and in-depth knowledge of spa/salon offerings to promote add-on services, gift certificate sales, and retail sales.
Provides reports to management regarding conflicts or issues that may arise.
Perform general duties as assigned by management in a timely and accurate manner.
Paid time off and benefits contingent on company requirements per role.
Answer incoming calls using the standard greeting in a timely manner and book appointments based on specific service time requirements
Experience with reception desk, hospitality, retail, or customer service in a fast-paced environment.
Guest Service Representative Jobs
By Homewood Suites - San Jose(AP) At , San Jose, 95131, Ca

Physical Requirements and working conditions:

8. If functioning in a Lead Capacity:

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure