Register
Recruit Create CV

Guest Service Representative Jobs in Iowa

Guest Service Representative Jobs
By Comfort Inn At , Plymouth, 55447
Front Desk Attendant - Top Industry Pay + Benefits!
50% Discounts at Franchise Hotels nationwide
Strong sense of values and enriching principles with a quality – minded approach to business
Looking to establish a solid career in hospitality with opportunity for growth? Then we are the company you are looking for.
Creating a positive workplace for guests and staff members
Answering all phone calls in a polite and professional manner using prescribed methodology
Guest Service Representative - Homewood Suites By Hilton Clovis
By G&B HOTEL EMPLOYEE LEASING LLC At , Clovis, 93612 $16 - $17 an hour
Use personal judgment and specialized knowledge to give information to people.
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Take the initiative to greet guests in a friendly and warm manner.
Guest Service Representative Jobs
By Courtyard Marriott King Kamehameha's Kona Beach Hotel At , Kailua-Kona, 96740 $23.13 an hour
***Management retains the discretion to add or change the duties of the position at any time. ***
Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide
20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations
Friends & Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations
Sense of place and culture
Paid company holidays and other paid time off (vacation, sick, birthday)
Guest Service Representative Jobs
By Hampton Inn & Suites Downtown St. Paul At , Saint Paul, 55102, Mn $16 - $18 an hour
Experience the difference of working with Raymond Management Company!
Promoting the company’s 100% Satisfaction Guarantee.
Providing information to guests about the local area, hotel services and amenities.
Handling guest check-in and check-out in an accurate and efficient manner.
Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
Continuously promoting, communicating, and embodying the RMC culture.
Guest Service Representative Jobs
By Outrigger Hospitality Group At , Kailua-Kona, Hi
Verbally acknowledges guest warmly with “Aloha, welcome to “ and “Mahalo” when responding their inquiries.
Participates on committees and special projects and seeks additional responsibilities.
Performs other reasonable job duties as requested by supervisors.
Enter by keyboard, all registered guests information in the computer.
Handles room changes for guests based on availability.
Posts charges to guest accounts, transfers charges/credits to accounts, and runs necessary computer reports.
Guest Service Representative Jobs
By G&B HOTEL EMPLOYEE LEASING LLC At , Clovis, 93612, Ca $16 - $17 an hour
Use personal judgment and specialized knowledge to give information to people.
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Take the initiative to greet guests in a friendly and warm manner.

Are you looking for an opportunity to make a difference in the lives of others? We are looking for a Guest Service Representative to join our team and provide exceptional customer service to our guests. If you have a passion for providing excellent customer service and are looking for a rewarding career, this is the job for you!

A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Guest Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment

What is Guest Service Representative Knowledge?

• Knowledge of hospitality industry standards
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services

What is Guest Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a hospitality setting

What is Guest Service Representative Responsibilities?

• Greet guests upon arrival and provide them with information about the hotel and local attractions
• Answer guests’ questions and address their concerns
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Ensure