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Guest Experience Center Agent Jobs

Guest Experience Agent (Pbx)
By Cavallo Point Lodge At Washington, DC, United States
Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.
1+ year experience with multi-line phone systems is required.
Must be a creative problem solver with superior follow-up skills.
Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
High school diploma is required.
Guest Experience Representative - Call Center
By Mount Seymour Resorts At ,
You can work 2 on-hill shifts per week, as well as have an appropriate 'work from home' environment
You have high attention to detail and strong admin skills
Previous experience in guest service or sales positions (phone-based customer service experience preferred)
Excellent listening and communication skills
Good computing skills and the capacity to learn new operating systems
Knowledge of Siriusware Point of Sale (POS) is considered an asset
Customer Experience Agent Jobs
By C&C Group At , Remote
Min of 1 years, working experience, within the industry or something transferable.
Min of 1 years’ experience working as part of a team.
Microsoft application experience (Word, Excel, PowerPoint)
Excellent communication skills (verbal and written)
A strong customer focus with good problem-solving skills.
Job Title: Customer Experience Agent (CX Agent)
Customer Experience Agent Jobs
By Bill.com At , Draper, 84020, Ut $18 - $19 an hour
Help drive revenue by using your knowledge and resources to offer solutions that improve their Divvy experience
You enjoy contributing to your team's culture in a remote team environment
Some college/one or more years of work experience.
1-2 years in a customer support role, preferably at a SaaS, banking, or finance company
Respond to diverse and demanding phone or chat support inquiries while delivering excellent customer service and managing customer expectations
Communicate effectively and own the full resolution each customer’s concern
Guest Experience Lead | Easton Town Center
By lululemon At Columbus, OH, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Agent -Holiday Inn Express Galleria Ballpark
By Buckhead America Hospitality At Smyrna, GA, United States
Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
Stay guest focused and nurture an excellent guest experience.
Knowledge of the local area to provide recommendations to guests.
Has a minimum one (1) years of customer facing experience.
Effective verbal and written communication skills in English.
Paid Vacation for Full and Part Time Associates, With Cash Out Options
Amazon Customer Experience Agent
By Glorious At United States
Strong knowledge of and experience with the gaming industry and PC hardware/peripherals
2+ years of experience creating and updating product/support documentation for use on Amazon or other platforms
Knowledge of customer support best practices, tools, and KPIs
Review and respond to incoming Amazon Customer Support messages
Analyze the Voice of the Customer (VoC) dashboard and respond to product reviews as necessary
Escalate any issues raised from reviews or support messages to the appropriate internal team for resolution
Agent Experience Manager Jobs
By Compass At Miami Beach, FL, United States
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience with live or remote training a plus
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Agent Experience Manager Jobs
By Compass At Naples, FL, United States
2-3 years of experience in customer service, training, office management, hospitality, or operations
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Previous experience in real estate a plus
Previous experience with live or virtual training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Agent Experience Manager Jobs
By Compass At Miami, FL, United States
2-3 years of experience in customer service, training, office management, hospitality, or operations
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Previous experience in real estate a plus
Previous experience with live or virtual training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Guest Experience Lead | Reston Town Center
By lululemon At Reston, VA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Customer Experience Agent Jobs
By Rhino At United States
Leverage internal knowledge base to quickly respond to inquiries.
Experience in a high transaction volume environment.
Experience working in Zendesk required, live chat preferred
Strong communications skills specifically on the phone and in writing.
Must thrive in dynamic environments. Driven to grow and take on new responsibilities.
Strong attention to detail, organization skills, with an ability to stay focused on assigned tasks.
Admissions Guest Center Coordinator
By Bethel University At St Paul, MN, United States
Executes the logistics for prospective students and their families from Campus Visit Experience Manager.
Manages Front Desk Student Workers and assists in hiring and training.
Serves as the first point of contact for day of event coordination in the Admissions Guest Center.
Hires and supervises ambassador tour guide team and dorm showrooms.
Coordinates tours for various on campus visits and events, as well as requests from other departments.
Answers phones and in person inquiries at Admissions Guest Center with exceptional guest service.
Senior Vice President Of Guest Experience (Lv Convention Center)
By Las Vegas Convention and Visitors Authority - LVCVA At Las Vegas, NV, United States
Demonstrated leadership experience in customer service management with a solid track record for creating long-term value for hospitality organizations
Bachelor’s degree in business management preferred
Advanced ability to listen and communicate effectively with clients, vendors, management, and other ambassadors in a variety of formats
Exceptional customer service and hospitality skills with the ability to work with diverse groups
Previous experience as a thought leader in the Customer Experience and Operations space with a hunger for innovation
Extensive experience in developing, implementing, evaluating, and updating key performance metrics
Guest Experience Agent Jobs
By Vacasa At , Bethany Beach, De $15 - $18 an hour
Please visit our careers page to review our full benefits offerings
Passion for customer service and ownership of the customer experience
Superior verbal and written communication skills
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
Why Guest Experience at Vacasa
NOTE: This position is 100% remote: Full-time; Weekends Required.
Guest Experience Sales Specialist (Reservations Agent)
By Four Seasons At , Palm Beach, Fl

About Four Seasons Resort Palm Beach

Manager, Agent Experience Jobs
By Chime At San Francisco, CA, United States
5+ years of experience required in product operations, program management, and/or consultancy roles
Strong analytical and problem-solving skills. Ability to leverage data to inform and support critical decisions. CRM, Looker (or Tableau) experience necessary.
Self-service: Provide self-service and automated capabilities to help members solve their own problems; create community for members to support each other
Demonstrated experience in overseeing projects (or programs) and creating process improvement workflows
Possess outstanding communication skills; you are able to articulate complex concepts in a clear manner
Want to work for a fast-paced, high-growth organization with occasional travel. BPO exposure/experience is a plus.
Customer Experience Agent Jobs
By AirCo Air Conditioning At Fort Worth, TX, United States

Customer Experience Agent (Call Center) NOTE: Working a consistent Saturday or Sunday, and working until 8PM may be required. Four 10 hour shift options are available. Pay Rate: $15.00-$17.00 /hr ...

Client Center Guest Service Agent
By Flik Hospitality Group At , San Francisco, 94104, Ca $26 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Agent Experience Manager - Bellevue
By Compass At Seattle, WA, United States
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience with live or remote training a plus
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

Are you looking for a job that allows you to make a difference in the lives of others? Join our team as a Guest Experience Center Agent and help create memorable experiences for our guests! You'll be the first point of contact for our guests, providing exceptional customer service and ensuring their satisfaction. If you're passionate about providing excellent service and making a positive impact, this is the job for you!

Overview A Guest Experience Center Agent is responsible for providing excellent customer service to guests of a hospitality organization. They are the first point of contact for guests and are responsible for responding to inquiries, resolving customer issues, and providing information about the organization’s services and amenities. Detailed Job Description A Guest Experience Center Agent is responsible for providing excellent customer service to guests of a hospitality organization. They are the first point of contact for guests and are responsible for responding to inquiries, resolving customer issues, and providing information about the organization’s services and amenities. They must be able to handle a variety of tasks and be able to multitask in a fast-paced environment. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide information about the organization’s services and amenities
• Handle a variety of tasks and multitask in a fast-paced environment
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction