Guest Experience Agent (Pbx)
By Cavallo Point Lodge At Washington, DC, United States
Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.
1+ year experience with multi-line phone systems is required.
Must be a creative problem solver with superior follow-up skills.
Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
High school diploma is required.
Customer Experience Agent Jobs
By Bill.com At , Draper, 84020, Ut $18 - $19 an hour
Help drive revenue by using your knowledge and resources to offer solutions that improve their Divvy experience
You enjoy contributing to your team's culture in a remote team environment
Some college/one or more years of work experience.
1-2 years in a customer support role, preferably at a SaaS, banking, or finance company
Respond to diverse and demanding phone or chat support inquiries while delivering excellent customer service and managing customer expectations
Communicate effectively and own the full resolution each customer’s concern
Guest Experience Agent Jobs
By Cavallo Point Lodge At Washington, DC, United States
Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.
1+ year experience with multi-line phone systems is required.
Must be a creative problem solver with superior follow-up skills.
Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
High school diploma is required.

Are you looking for a job that allows you to make a difference in the lives of others? Join our team as a Guest Experience Center Agent and help create memorable experiences for our guests! You'll be the first point of contact for our guests, providing exceptional customer service and ensuring their satisfaction. If you're passionate about providing excellent service and making a positive impact, this is the job for you!

Overview A Guest Experience Center Agent is responsible for providing excellent customer service to guests of a hospitality organization. They are the first point of contact for guests and are responsible for responding to inquiries, resolving customer issues, and providing information about the organization’s services and amenities. Detailed Job Description A Guest Experience Center Agent is responsible for providing excellent customer service to guests of a hospitality organization. They are the first point of contact for guests and are responsible for responding to inquiries, resolving customer issues, and providing information about the organization’s services and amenities. They must be able to handle a variety of tasks and be able to multitask in a fast-paced environment. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide information about the organization’s services and amenities
• Handle a variety of tasks and multitask in a fast-paced environment
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction