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Client Center Guest Service Agent
| Company | Flik Hospitality Group |
| Address | , San Francisco, 94104, Ca |
| Employment type | FULL_TIME |
| Salary | $26 an hour |
| Expires | 2023-07-12 |
| Posted at | 1 year ago |
Salary: $26 / Hour
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The Guest Services Agent (GSA) is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. Located in the Conference Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. They’ll also be responsible for maintaining the public event space and employee pantries on working floors.
GUEST SERVICES AGENT RESPONSIBLITIES:
Monday - Friday, 8 Hour Shift, Full Medical, Dental, Vision & 401K Benefits, 9 Paid Holidays
Answering telephones in a friendly, professional manner, taking messages with accuracy and appropriately handling or referring questions and requests.
Manage all activity in the internal visitor processing system.
Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries).
Prepare and submit daily reports to appropriate recipients.
Participate in daily, weekly, and monthly meetings.
Greet and direct and / or escort clients to designated meeting room
Work closely with Conference Center team (Coordinators, Catering, Audio/Visual, Facilities) on overall execution of events
Assist in conference room readiness inspections to determine the room is equipped with proper event materials such as pads, pencils, event handouts and welcome packages
Re-setting rooms between meetings.
Adhering to Hospitality signature look
KEY COMPETENCIES:
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
Excellent listening and oral communication skills.
Basic computer skills and knowledge of office technology / equipment.
A high school graduate, with some college preferred. Two to three years’ experience in a client service / reception position within a hospitality or corporate environment.
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Health and Wellness Programs
- Disability Insurance
- Vision
- Flexible Spending Accounts (FSAs)
- Paid Time Off
- Pet Insurance
- Dental
- Discount Marketplace
- Identity Theft Protection
- Medical
- Employee Assistance Program
- Retirement Plan
- Associate Shopping Program
- Holiday Time Off (varies by site/state)
- Commuter Benefits
- Life Insurance/ AD
Req ID: 1186934
Flik Hospitality Group
HILARIA KWAKUMEY
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