Global Director Of People Jobs in Arkansas

Proven leadership and people management skills, with the ability to inspire and motivate teams.

In-depth knowledge of total rewards practices, including compensation structures, benefits programs, recognition strategies, and incentive plans.

Strong understanding of performance management processes, including goal setting, performance reviews, and talent development.

Strong ability to drive change management intentionally.

Strong knowledge of relevant employment laws, regulations, and compliance requirements.

Technical skills: Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment.

Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.

Partner with People leadership to provide strategic insights on talent management, organizational design, succession planning, talent reviews, and workforce analytics.

Proficiency in Workday System, including reporting and data management.

Drive the development and implementation of people-first policies and procedures that promote equity, fairness, compliance, and a positive employee experience.

Proven experience (15+ years) in HR/People operations, with a focus on People Operations processes, Compensation, and Policies.

Hands-on experience implementing new People Operations processes, systems, and initiatives.

Experience working with a talent population that is distributed and remote across the United States.

Stay abreast of new and emerging employment laws and People compliance and ensure the timely integration of applicable requirements as appropriate.

Exceptional interpersonal skills with the ability to identify, initiate, and nurture internal and external relationships across all levels.

Outstanding communication and coaching skills (written and verbal) with the ability to listen to understand, positively influence, and use good judgment.

Outstanding facilitation and negotiation skills with the ability to engage all levels of the organization.

Experience working as a one-person team while leveraging available resources and assistance.

Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

Partner with people managers at all levels on their growth and development to help them become more effective leaders and managers

Experience developing and delivering a strong, structured, and scalable people processes and strategy that aligns with the overall company goals.

Experience coaching people partners on resolving employee relations matters.

People department focuses on creating the best experience for our employees

Meet with key leaders to learn more about their organization, their projects/deliverables, and their team structures.

Someone who has experience implementing HR programs such as onboarding processes, compliance, benefits, employee development programs and comp review;

Own HR administration and manage compensation, benefits, leave, termination and disciplinary matters

Oversee and coordinate the performance management process, including performance evaluations, developmental plans and goal setting to enhance individual and team performance

Manage relationships with professional employment organizations, employers of record, payroll providers and entity management firms

Experience handling confidential information with a commitment to company and employee privacy.

Develop on-boarding processes designed to drive a seamless experience for new hires across multiple entities, partners and geographies

Overseeing the full-cycle US employee experience from recruiting, onboarding and rewards to performance management and offboarding

Experience working in a variety of cultural and international settings, with excellent interpersonal communication skills

Experience applying knowledge of basic US employment law (i.e., FMLA and ADA)

We offer competitive compensation and benefits package that includes:

Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence

A remote-first environment that allows employees flexibility to work from most places in the US

Overseeing the full-cycle US employee experience from recruiting, onboarding and rewards to performance management and offboarding

Experience working in a variety of cultural and international settings, with excellent interpersonal communication skills

Experience applying knowledge of basic US employment law (i.e., FMLA and ADA)

We offer competitive compensation and benefits package that includes:

Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence

A remote-first environment that allows employees flexibility to work from most places in the US

Exceptional leadership and management skills, with the ability to inspire and develop a high-performing HR team.

Develop and implement employee performance management processes, including performance evaluations, goal setting, and career development plans.

Implement and manage employee compensation and benefits programs to ensure competitiveness and alignment with industry standards.

Strong knowledge of employment laws, regulations, and industry best practices in India and the USA.

Excellent interpersonal and communication skills, with the ability to effectively collaborate and influence stakeholders at all levels of the organization.

Relevant HR certifications (e.g., PHR, SPHR) are a plus.

Manage and lead quality, enablement, performance and culture teams

8+ years of relevant experience, especially supporting high-volume teams such as sales/customer care in enablement, quality, or operational excellence roles

Experience driving change cross-functionally with a variety of stakeholders

Track record of success in managing managers, and in building and developing high-performing teams

Knowledge of contact center operations is a plus

Identify and prioritize opportunities to improve agent preparedness, performance and retention using a data-driven approach