Field It Service And Support Jobs in New York , Employment

Are you looking for a job that offers a chance to make a real difference? Do you have a passion for technology and helping people? If so, then a career in IT Service and Support may be the perfect fit for you! With this job, you'll have the opportunity to work with cutting-edge technology, provide technical assistance to customers, and help them solve their IT problems. Plus, you'll get to work in a fast-paced and ever-changing environment, where no two days are the same. So, if you're ready to take on a challenge and make a difference, then this could be the job for you!

Overview of Field IT Service and Support Field IT Service and Support is a position that involves providing technical support and assistance to customers in the field. This position requires a high level of customer service and technical expertise in order to ensure that customers receive the best possible service. The Field IT Service and Support professional is responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. Detailed Job Description of Field IT Service and Support The Field IT Service and Support professional is responsible for providing technical support and assistance to customers in the field. This includes troubleshooting and resolving customer issues, as well as providing technical advice and guidance. The Field IT Service and Support professional must be able to communicate effectively with customers and be able to explain technical concepts in a clear and concise manner. The Field IT Service and Support professional must also be able to work independently and be able to prioritize tasks in order to meet customer needs. Field IT Service and Support Job Skills Required

• Excellent customer service skills

• Strong technical knowledge and troubleshooting skills

• Ability to communicate effectively with customers

• Ability to explain technical concepts in a clear and concise manner

• Ability to work independently and prioritize tasks

• Knowledge of computer hardware and software

• Knowledge of networking and network security

Field IT Service and Support Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field

• At least two years of experience in a customer service or technical support role

• A+ certification or equivalent

• Knowledge of computer hardware and software

• Knowledge of networking and network security

Field IT Service and Support Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of networking and network security

• Knowledge of customer service and technical support best practices

• Knowledge of troubleshooting and problem-solving techniques

Field IT Service and Support Job Experience

• At least two years of experience in a customer service or technical support role

• Experience in providing technical support and assistance to customers in the field

• Experience in troubleshooting and resolving customer issues

Field IT Service and Support Job Responsibilities

• Provide technical support and assistance to customers in the field

• Troubleshoot and resolve customer issues

• Provide technical advice and guidance to customers

• Communicate effectively with customers

• Explain technical concepts in a clear and concise manner

• Work independently and prioritize tasks

• Maintain customer