Enterprise Renewals Manager Jobs

Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.

Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally

Comfortable addressing groups and executive management

Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).

Track and manage all activity in Salesforce (SFDC).

Work closely with Finance and Legal teams to ensure all contracts are accurate

Experience in procurement and/or contract management an asset

2 years experience in a Sales, Renewal, or Account Manager role at a SaaS company or equivalent

Proactively manage the renewal process to ensure renewals are closed in a timely fashion

Evaluate usage and complete the true-up requirements

Strong client-facing communication skills. Must be able to negotiate and problem solve

Aptitude for sales, strong analytical skills

Develop plans and processes in collaboration with HR COEs for performance management, goal-setting, succession planning and career planning.

Steer a change management strategy and plan through adoption and implementation phases.

Opportunities to work from home

Tuition Reimbursement Program including certifications

Bachelor’s degree in education, business or organizational psychology or other related discipline.

3+ years of overall Learning & Development experience

Customer churn forecasting, associated pipeline development and management skills are required

3+ years’ work experience in a SaaS or Cloud company highly preferred (preferably in sales or renewals)

Strong collaboration, negotiation and relational skills

Demonstrated excellence in presentation skills with ability to build relevant, strategic messaging in a customer meeting setting

Must have strong verbal skills with consultative professional business acumen

Salesforce, Clari, Zuora, Gainsight and/or Zendesk experience is a plus

Advanced organizational, administrative, record keeping and time management skills

Bachelor’s degree required or equivalent work experience

Minimum 10 years previous related operations experience setting and experience in the reprographic/mail industry

Advanced knowledge of mail, copy, fax and binding machinery

As required by account contract, knowledge of industry trends and technological changes

Advanced knowledge of Windows 95/98, MS Word, Excel and PowerPoint

Proven strong leadership skills and senior level management experience in the software industry

Prior SaaS Renewals and/or Sales management experience is required

Ability to lead meetings with 20+ people in a managerial capacity; ability to also deliver presentations to Executive Level audiences

Strong collaboration skills partnering with other business areas

Prior experience with Salesforce.com preferred

Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

3+ years of experience in Renewals, Sales Operations, Account Management, or Customer Success

SFDC Report building and Opportunity/Contract management experience

Gather requirements from Sales/Partners/Customer for renewal, expansion and upsell opportunities with clear understanding of co-term/true-up calculations and quoting.

Relevant industry experience: High Tech, SaaS, Cybersecurity preferred

Bachelor's degree from an accredited college or university or relevant experience.

Previous experience managing SaaS Subscription renewals process ideal.

5+ years of experience in renewals management, sales management or senior field operations at B2B SaaS companies

Support global renewal manager territory assignments and quota setting processes

Experience working in high-growth, effectiveness and efficiency focused environments

Experience designing and developing reports, metrics, and dashboards

Mental health, wellness & fitness benefits

Drive a standardized framework and best practices for the Renewals team

Customer churn forecasting, associated pipeline development and management skills are required

3+ years’ work experience in a SaaS or Cloud company highly preferred (preferably in sales or renewals)

Strong collaboration, negotiation and relational skills

Demonstrated excellence in presentation skills with ability to build relevant, strategic messaging in a customer meeting setting

Must have strong verbal skills with consultative professional business acumen

Salesforce, Clari, Zuora, Gainsight and/or Zendesk experience is a plus

Manage the renewal timetable for customers in your cohort

You’ve got a thirst for knowledge, and are keen to understand our app

You have experience collaborating with other teams to achieve your goals

You aren’t afraid to present new process ideas internally that create a better customer experience

45-minute video call with the Hiring Manager

Being familiar with our Product Roadmap so that you can get customers excited about their next 12 months with us

Advanced communication skills (verbal and written), problem solving, negotiation, multi-tasking, analytics and project management.

Effectively communicating with senior management, legal team and company executive management.

Additional duties as assigned by management.

Strong negotiation skills, able to resolve issues independently.

Excellent organizational skills, ability to multitask, detail oriented, exceptional follow up skills and able to meet deadlines.

Basic knowledge and understanding of real estate concepts, practices and procedures.

Acquire the skills to analyze and report accurate rolling 90-day forecasts of renewals in your territory

Work cross-functionally with Legal and Finance teams to provide exceptional proposals and renewals contracts

Gain insider knowledge on Remix by Via’s catalog of products, trends involving customers, Via’s competitors and the mobility/transportation industry

Experience working at a late stage startup or in the public sector

Collaborate with key decision-makers to identify and distill customer requests which ensures timely delivery on customer commitments

Identify upsell/cross-sell opportunities upon contract renewal to maximize the efficiency and quality of the customers’ services

7+ years of experience in customer-facing project management with customer-relationship responsibilities.

Proven leadership/team management skills with the ability to optimize team performance and development (Growth Mindset approach).

Leads, manages, and holds the management and their teams accountable.

Demonstrate effective project management and continuous improvement

Establish, implement, and maintain effective Program Management to ensure all deliverables are met and all respective programs/projects are on schedule.

Manage major projects, standardize operations, and integrate major functions of the business.

Possesses strong organizational and time management skills, driving tasks to completion

Prefer two years prior experience at a management level

Able to be diplomatic when handling calls/correspondence for Management.

Manages the development of business solutions for the greatest efficiency.

Works effectively with IT in order to manage system changes and mitigate any risks presented.

Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.

Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally

Comfortable addressing groups and executive management

Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).

Track and manage all activity in Salesforce (SFDC).

Work closely with Finance and Legal teams to ensure all contracts are accurate

REMOTE OPPORTUNITY* - Pacific, Mountain, Central or Eastern Time Zones Welcomed

Facilitate sales calls with existing customers using a value-based sales methodology, defined call structure, and the Renewals Manager Playbook.

MUST HAVE Minimum 1 year experience at technology company with a software-as-a-service subscription model in sales or customer support capacity

MUST HAVE 2 years experience in customer-facing professional experience

MUST HAVE 1 year experience working within Salesforce CRM

Follow through with your commitments and responsibilities, and if you’re blocked from doing so, communicate that to leadership.

Manage cross-functional team communication, briefings, and weekly status calls

7+ years of experience developing global marketing campaigns for a large company

Excellent written and oral communication skills

Excellent PowerPoint skills and comfortable presenting to large audiences online

Click below to learn more about our benefits in the US.

Define sales and marketing actions to support retention and growth opportunities

Strong advisory skills with the ability to offer credible advice to senior leaders.

Deep communications expertise with internal and external experience and a demonstrated ability to craft compelling stories.

Develop and implement integrated, communications strategies and messaging for specific key U.S. business priorities that span internal and external audiences.

Align communication activities with global and US national strategy and messaging.

Support effort to craft, set and deliver against metrics/KPIs.

Support communications and effort to execute against U.S. leadership speaking engagements.

Time management – establishment, implementation and the successful execution of strategic plan

Define accountabilities in a manner that introduces checks and balances between IT and the business units

Any other responsibilities which relate to the execution of the company strategic initiatives.

10 years of cross functional experience required

3-5 years’ experience with a clear understanding of the “Captive” financial services business

Must have experience working with Strategic concepts and business strategy implementation.

Execute Leads change management efforts to deliver customer centric solutions, by collaborating with development teams and leverage deep subject matter expertise;

Bachelor's degree and 7 years of experience as a product manager, business analyst or similar role;

The primary responsibilities of this role, Enterprise Product Manager, are to:

Acts as subject expert for user questions about the digital product features and capabilities in production;

Creates and analyzes metrics that measure the user experience of the digital products including satisfaction, adoption, engagement, and task success;

Bachelor's degree; or minimum 9 years of equivalent industry experience or similar;