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Ecommerce Customer Care Representative Jobs in Washington

Customer Care Representative Jobs
By Elevance Health At Olympia, WA, United States
Preferred Skills, Capabilities, And Experiences
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Here’s What Elevance Health Offers
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Customer Care Representative - Wa
By The Spokesman-Review At Spokane, WA, United States

Family-owned and operated, The Spokesman-Review is the largest news and information provider serving the Inland Northwest since 1883. The Spokesman-Reviewis the largest, most used, and most trusted ...

Customer Care Representative - Spokane
By The Spokesman-Review At Spokane, WA, United States

Family-owned and operated, The Spokesman-Review is the largest news and information provider serving the Inland Northwest since 1883. The Spokesman-Reviewis the largest, most used, and most trusted ...

Customer Care Representative Jobs
By The Spokesman-Review At Spokane, WA, United States

Family-owned and operated, The Spokesman-Review is the largest news and information provider serving the Inland Northwest since 1883. The Spokesman-Reviewis the largest, most used, and most trusted ...

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction