Director Of Product Operations Saas Jobs

Product Testing: Utilize your product knowledge and organizational skills to test new features and developments before they are released to customers.

Comprehensive benefits package including ample PTO

You tackle issues head-on and solve user issues with your product knowledge, research, and testing.

Ability to handle multiple customer tickets and prioritize effectively (experience with helpdesk software preferred).

: Strong communication skills for interacting with customers and internal teams.

: Experience in writing technical support documentation.

Education: Bachelor's degree in Computer Science, Information Technology, Business Management, or related field. Master's degree preferred.

Certifications: Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar certifications.

Previous SaaS Product Experience: Experience working with SaaS solutions in the areas of cloud computing, identity management, and security.

Project Management: Oversee project managers in orchestrating end-to-end customer implementations, ensuring deadlines, scope, and quality standards are met.

Project Management: Proven track record of successfully leading project managers through complex customer implementations, adhering to timelines and deliverables.

: Bachelor's degree in Computer Science, Information Technology, Business Management, or related field. Master's degree preferred.

Experience Extraordinaire: A solid 4+ years experience in a product management role within an asset allocation software vendor.

You will dive headfirst into client interactions to independently capture intricate requirements.

Challenge Champion: Dive deep into client challenges, understanding their significance before guiding your team towards ingenious solutions.

Versatility Virtuoso: Switch gears effortlessly, tackling granular queries from seasoned developers and pitching game-changing features to Chief Technology Officers.

Tech Trailblazer: Harness your strong technical acumen to work independently with complex analytics and sophisticated datasets, leading the way in innovation.

A solid track record of steering teams towards business success in dynamic environments.

Knowledgeable in a variety of SaaS systems and experience with SaaS management systems.

Experience on a Software Asset Management Team

Experience with SaaS discovery, and asset management tools

Recommend people, process, and technology improvements needed to mature the SaaS management program.

Exercise solid leadership skills combined with strong business acumen and in-depth analytical skills.

3+ years of Information Systems, experience in a fast-moving, agile environment in a high-growth company.

Manage and build strategic customer and vendor relationships

Previous industry experience with B2B and Enterprise SaaS

Experience working with cross-functional software, product, and data teams

Work with internal and external stakeholders to determine and translate consumer needs into actionable product features

Collaborate with cross-functional technical teams and set the course and direction of product development

Study and keep up-to-date with modern real estate and financial principles to incorporate into platform

Manage and build strategic customer and vendor relationships

Previous industry experience with B2B and Enterprise SaaS

Experience working with cross-functional software, product, and data teams

Work with internal and external stakeholders to determine and translate consumer needs into actionable product features

Collaborate with cross-functional technical teams and set the course and direction of product development

Study and keep up-to-date with modern real estate and financial principles to incorporate into platform

2-5 years of relevant professional experience; product operations, project management, or consulting experience strongly preferred

Superb project management that can manage multiple work streams

Strong analytical skills that can navigate large, complex data sets and develop useful insights for the business

Prior experience in real estate or proptech

Drive awareness, education, and adoption of new solutions through training sessions, documentation, and ongoing support.

Build strong relationships with team members across the organization to influence outcomes and maintain project momentum.

3+ years of experience in product management or product development in a SaaS environment

Excellent negotiation skills; be decisive and assertively advocate for user experience as part of the product vision

Bachelor's degree, preferably in marketing/business management, computer science, or engineering

Proven ability to manage multiple projects simultaneously

Advanced analytical and problem-solving skills

Full range of health benefits including medical, dental & vision, short & long-term disability

A minimum of 5 years in a product management role in the SaaS market

Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management

Scope out specific prospect/customer feedback and analyse usage data/patterns in order to validate a business requirement and detail user stories.

Solid technical background with understanding and/or hands-on experience in software development

Superb communication and problem-solving skills

Create and maintain a product roadmap, maintain a product backlog and prioritize features to be built

Strong Product Management and leadership experience

Strong experience with SaaS products

Ability to coordinate with development teams (primary), and also sales, marketing, clients, etc.

A passion for technology and making a difference!

Company paid life and long/short term disability insurance

401k with 6% company match

Exceptionally strong communication skills, backed by stories of effectively communicating and influencing senior management (verbal and written via PowerPoint)

Gain management confidence by creating and delivering insights and recommendations in executive presentations

BA/BS degree in business, economics, finance, engineering, computer science, other related technical field, or equivalent professional experience

Direct experience and exposure to Anaplan as a tool to drive sales or finance processes

Ensure on-time delivery of project by hitting milestones, escalating blockers, and making trade-off decisions to prioritize features and capabilities

Experience using Excel and SQL

10-12 years of industry experience in product operations or similar roles (program management, project management, etc

At least 3 years of direct management experience

Project Management certification. E.g. PMP, CSM, CPSO, CSD, SAFe certification

Establish and maintain a robust product development framework incorporating best practices for project management, resource allocation, prioritization and risk mitigation

Manage and develop a team of 3 project/program managers

Manage the development and evolution of product OKRs/KPIs including monitoring & reporting.

Demonstrate strong leadership skills and have the ability to explain and justify decisions made.

Exhibit excellent negotiation skills in order to achieve desired outcomes.

Develop a 5-year plan for the product and ensure its successful implementation.

Collaborate with engineering teams to provide the engineering perspective and ensure agile software development practices.

Lead and guide the team, making key decisions and providing solutions.

Understand customer needs and communicate effectively with them.

*Marketing experience in the SaaS and HealthCare industry is a must*

• Develop, execute, and manage inbound and outbound lead generation strategies

• Develops, manages and executes marketing and advertising budget

• Engages with other internal departments to continually understand and align with company goals and product offerings

• Manages marketing related consultants and outsourcing relations

• 7+ years of marketing experience in relevant areas

Experience leading a team. Skilled at hiring, building teams, leading and coaching individual contributors.

At least two years of experience in a product, engineering, or business operations role

Excellent verbal and written communication skills; the proven ability to distill complex ideas for a variety of audiences

Strong presentation skills and gravitas

100% remote work environment - since our founding in 2015

Highly competitive and comprehensive medical, dental, and vision benefits plans

Excellent project management skills, with the ability to lead and handle multiple time-sensitive projects.

Collaborate with the product management, engineering, and GTM teams to define and implement product strategy, ensuring alignment with company objectives.

Partner closely with Sales and Customer Experience teams on product initiatives to ensure customer satisfaction and promote product adoption.

Develop and manage KPIs for product performance, ensuring that product operations are aligned with business objectives.

Strong analytical skills, with the ability to translate data into actionable insights.

Outstanding leadership skills, with a demonstrated ability to lead cross-functional teams and drive collaboration.

10+ years of senior-level finance or FP&A positions at high-growth companies; recent and relevant experience with Private Equity sponsor(s)

Industry experience:SaaS, AI or technology-enabled businesses

Collaborative working style with strong communication skills,possessing a high sense of urgency

Location: Remote; MST or PST preferred

10+ years of senior-level finance or FP&A positions at high-growth companies

The Director of FP+A has:

• Identify market opportunities, build business cases, and help drive product roadmap milestones.

• You increase our solutions social, digital and events presence and visibility.

• Implement GTM plans for product launches and enhancements.

• Meet annual targets for product marketing created win revenue.

1 year project management experience

Build and manage a team as revenue increases

Junior level programming skills (higher skill level is better)

2 years experience in business or a business degree

2 years growth hacking experience

Proven problem solving skills on big impact projects

Excellent time management skills with a proven ability to meet deadlines

Research and curate insights internally and externally to inform strategy, product sets, capabilities, offers and pricing, and competitive positioning

3+ years of experience as a SaaS Product Marketing Manager, Product Manager, Product Strategy, or comparable SaaS product role is required

Manage early adopter programs, performance and reports on results

Keep abreast of market trends, maintain knowledge of the aesthetic industry and competitive landscape to help inform the product roadmap

Partner with Product Leadership and Finance on budget and planning expenses