Director Of Omni Channel Operations Jobs

Enhance omni-channel shopper insights capabilities to strengthen our role as a category influencer and partner of choice with key retailers

Comfortable using self-service quantitative and qualitative research tools with strong experience across a range of custom shopper insights approaches

You have ~5 years related experience, preferably working on FMCG or packaged goods

Sense of humor -- we take our work seriously and ourselves un-seriously

Report to the Sr. Director of Insights

Provide direct support to our Retail, DTC, and Shopper Marketing teams

Enhance omni-channel shopper insights capabilities to strengthen our role as a category influencer and partner of choice with key retailers

Comfortable using self-service quantitative and qualitative research tools with strong experience across a range of custom shopper insights approaches

You have ~5 years related experience, preferably working on FMCG or packaged goods

Sense of humor -- we take our work seriously and ourselves un-seriously

Report to the Sr. Director of Insights

Provide direct support to our Retail, DTC, and Shopper Marketing teams

See more of the benefits we offer.

Drive career development and skill development of division to ensure job satisfaction, retention and future talent development

Must love Excel, have excellent technical skills, and be systems savvy

Demonstrate strong listening, written and oral communication skills, able to present ideas and directions that rally others to action

Accountable for the development and communication of brand, business unit, and division strategies

Develop and communicate comprehensive (seasonal and long term) division and channel financial & product strategies in line with budget

Manage regional retail marketing calendar and liaise with Global Client Engagement to prepare all event request proposals and recaps  

Develop regional strategy and manage gifting program

Coordinate Client experiences including fashion shows and other Global Brand events

Six plus years of experience in Customer Insights, CRM, or Direct Marketing

Strong analytical skills and extremely detail-oriented.  Understanding of analytical or database software, particularly CRM or business intelligence systems, a plus

Curate client lists for engagement opportunities in partnership with CRM and Retail partners

● Exceptional project management skills, ability to multitask effectively, and work cross-functionally

● Calendar management on CRM initiatives

● Manage DOS uniform orders twice a year

● Manage all event deployment processes

● Strong proficiency in Excel and presentation-building skills a must

● High attention to accuracy, detail, and strong organizational skills

May utilize requirement management tools like Quality Center as an example.

Supports project manager by developing detailed project information such as detailed scope information, test plans, evaluation criteria and results, etc.

Bachelor’s Degree or equivalent experience in a directly related field.

3-5 years of OMNI experience required (7.4 preferred)

Detailed knowledge of retirement plans and services

This is a client facing role - Excellent communication skills required

Adaptability / flexibility, initiative and time management skills.

Act as the primary contact for Bunzl for day-to-day supply and packaging management.

Strong computer skills & overall systems savvy, with advanced working knowledge of MS Office, with a focus on Excel.

Manage the reconciliation and audit process for the Wardrobing Allowance program and store incentive programs.

Manage the off-site process in partnership with Leasing and Field Leadership. This includes the off-site vehicle process, where applicable.

Strong written and verbal communication as well as analytical and presentation skills.

Experience working with retailers, preferably in the beauty industry a plus.

Ability to prioritize the needs of the business & manage multiple, time sensitive projects.

Strong computer skills – Excel, PowerPoint.

Excellent oral, written and presentation skills.

Create and update Retailer Marketing Calendars for Nordstrom, Rack, SDM, and Flip, and Macys.

Request and send out comps for all retailers to include photography needs, fixture sets, advertising opportunities, online initiatives, etc.

Strong business acumen and operational knowledge required. Six sigma certifications, preferred.

Major Tasks, Responsibilities, And Key Accountabilities

Benefit plans for your changing needs*

Eligibility requirements vary by position

Ensure that locations are delivering excellent Member service relative to offerings and meeting all SLA’s consistently.

Proven experience managing multiple priorities and projects across teams required.

Mastery of a translatable multi-discipline skill-set – understanding sales, marketing, category management, organization performance, and insights

· Brand Management in CPG

Develop the evolving Kantar NA Retail offer and develop our people through formal and informal training and coaching.

Top-level sales, marketing, consulting and/or eCommerce experience at premier manufacturers, service providers, retailers, or consultancies.

A consultative operating style with strong presence and superb oral and written communication, presentation, listening and influencing skills.

Dental, Vision and benefits to cover unique healthcare needs

Clearly define roles and responsibilities across the channel team

In the first 90 days, build out a partner and a Channel Account Manager effectiveness dashboard and KPI for success tracking

Develop a deep understanding of Evolv’s mission, understand our product, services, and values

Build relationships within the Channel team and commit to a consistent weekly cadence for connecting with direct reports

Understand the Sales Team Structure and deployment (Sales Pod)

Plan at least 3 field visits to ensure understanding of the sales process, from demand generation through go-live

Manage input and follow up on IT tickets to support new store and street systems

Assist with the development, implementation, and monitoring of employee policies to support the delivery of great customer and employee experience

Manage and create Salesforce Objects to improve efficiencies and communications

Salesforce Admin or Developer experience highly preferred.

Salesforce experience required. SAP and POS by GK preferred

At least 3-5 years of experience in retail operations or related field

Improve processes and service to the field by building strong cross-functional relationships, including IT, Internal Control, Finance, Category Management and Training.

Proactively hindsight with the field and NOC business partners to impact current and future processes and impact expense management

Manage input and follow up on IT tickets to support new store and street systems

Manage the creation, implementation, and maintenance of omni support documentation to support store and street profitability and operations.

Assist with the development, implementation, and monitoring of employee policies to support the delivery of great customer and employee experience

Help manage and create Salesforce Objects

Must have experience managing and developing existing channels

Experience as a hands-on channel hunter and developer is essential

One of the most exciting growth MDR, Managed Security providers in the US

Have a unique MSSP offering in MDR but also with a unique, patented tech of their own!

$150k - $160k base, double OTE (uncapped). Flexible for the right person.

Private healthcare for you and your family.

10+years in IT; preferred 2+ years of program management experience.

5+ years of project management and/or related experience.

Provide Agile Program Management to Digital Transactions Core team

Champions project management best practices and processes.

Education and/or strong work experience in Information Technology or a related field (preferred).

Manage bi-weekly releases including driving code reviews, release sign-off, performance testing requests, and post-release testing sign-off.

8+ years Retail Marketing or related experience. Additional experience in visual merchandising, brand management, advertising and digital marketing desirable.

Cultivate relationships with PPD & Partner Brands, collaborating with SMD & Category Management teams.

Bachelor’s Degree – Marketing, Advertising, Retail Management majors preferred

Collaborate with Marketing, Store, Education and Digital teams to promote key SalonCentric initiatives via print and digital communications

Manage Omni Channel Marketing Budget and continually seek opportunities for cost savings and efficiencies

Provide clear creative direction to Creative Services and critically evaluate artwork to optimize visual impact and communication.

Ability to navigate and leverage Power BI or similar data management tools.

Strong knowledge of the CPG industry, including familiarity with all channels.

Exceptional communication, negotiation, and relationship-building abilities.

Strategic thinking and problem-solving skills to identify opportunities and overcome challenges.

Intermediate skill level in Microsoft Office suite, especially Excel and Power Point.

Bachelor's degree in business, marketing, or a related field; MBA or other advanced degree is a plus.

Familiarity with Salesforce CRM, and opportunity management platforms.

Effectively support and scale the day-to-day activities of the global channel sales teams with respect to all partner-related transactional requirements.

15+ years of experience in sales operations or financial roles. Experience leading a channel operations organization is a plus .

Strong analytical and reporting skills required. Ability to develop financial models to provide insights and build business cases.

Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.

Experience partnering with a wide variety of stakeholders.

Start-up/early stage vendor experience is a strong benefit.

Work with internal training and professional services teams to ensure partners maintain training and certification levels.

Channel/partner experience with proven C-level interaction

Experience with national partners, resellers and boutique partners such as Guidepoint, Optiv, Presidio, Trace 3, WWT, etc

Proven experience in proactively building channel partner networks

Specific cloud security, or data security domain knowledge would be a bonus, although it not essential