Director Of Omni Channel Operations Jobs

3-5 years of project management

Possesses working knowledge and experience with technology and system applications.

Document equipment, set up and/or process details for the Omni Channel experience in stores

Bachelor's degree or equivalent experience.

3-5 years specialty retail and/ or store operations experience preferred.

Provide analytical support, communication of project objective and execution required for potential growth opportunities

2+ years eCommerce Product Management experience; Checkout and payments experience preferred

Exceptional multi-tasking and project management skills to work cross-functionally, and manage deadlines against multiple deliverables

Leading ideation, opportunity assessment, and launch of digital products that enable customers to have a frictionless experience

Collaborating with cross-functional partners, including Retail, Technology, CRM, Digital, and International teams to gather, review, and prioritize requirements

Critically assessing existing capabilities to understand build vs. buy approach

Excellent written and verbal communication skills

Provide people leadership and mentorship to all program management employees within the portfolio’s functional area (Global Omni)

Partner with technology partners to develop & manage budgets and plans for the portfolio

10+ years of relative experience, preferably in a vertically integrated, global, specialty retail environment

Experience working with systems and/or with technical teams seen as an asset

Experience in retail operations and or other relevant field in bringing retail strategies to life across channels

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

5. Key customer information management and customer feedback.

4. Manage the sales channels of major customers to ensure reasonable and efficient delivery of orders;

3. Market research on major customer groups, competitive product analysis, and potential customer mining;

Cross-functional engagement with multiple teams including Sales, Sales Engineering, Operations, Legal and Finance

Minimum of 3 years work experience preferred within a Sales Operations or other Operational role

Strong attention to detail and problem-solving skills

SQL & Tableau experience preferred (Query/Join/Aggregation)

Exceptional interpersonal communication skills across multiple communication mediums

Managing cases directly related to sales crediting and sales booking reconciliation claims both internally and externally

Provide people leadership and mentorship to all program management employees within the portfolio’s functional area (Global Omni)

Partner with technology partners to develop & manage budgets and plans for the portfolio

10+ years of relative experience, preferably in a vertically integrated, global, specialty retail environment

Experience working with systems and/or with technical teams seen as an asset

Experience in retail operations and or other relevant field in bringing retail strategies to life across channels

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

7+ years of experience in channel sales or a related field

Experience in the software industry, preferably in the SaaS space

Excellent communication and presentation skills

Develop and implement strategies to increase sales through channel partners

Identify and recruit new channel partners that align with business objectives

Develop and maintain relationships with existing channel partners

2+ years eCommerce Product Management experience; Checkout and payments experience preferred

Exceptional multi-tasking and project management skills to work cross-functionally, and manage deadlines against multiple deliverables

Leading ideation, opportunity assessment, and launch of digital products that enable customers to have a frictionless experience

Collaborating with cross-functional partners, including Retail, Technology, CRM, Digital, and International teams to gather, review, and prioritize requirements

Critically assessing existing capabilities to understand build vs. buy approach

Excellent written and verbal communication skills

Excellent communication and project management skills

Manage all retail channels (in-person locations, ecommerce, and pop-ups)

Conduct interviews, oversee scheduling, monitor attendance, manage new hire paperwork, etc.

8-10 years of retail operations experience

Maintain store operating procedures, visual merchandising standards, and POS/store systems

Develop and implement annual retail channel budget