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It Desk Help Technician Jobs in Virginia

Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Help Desk Technician (Arlington, Va)
By Innovative Driven At Arlington, VA, United States
Manage On-prem AD to include users, groups and group policy management.
Associates or bachelor’s degree in CS, CIS, or equivalent combination of education and experience in related field
Manage Tape Backup System (Hardware, Software and Processes)
Manage O365 Platform to include users, licenses, SharePoint, Exchange, Teams, etc.
Advanced Experience supporting a Microsoft/365 environment (ADUC, Windows 10 desktops, etc.)
This is a HYBRID position – 3 days in the Arlington, Virginia office and 2 days remotely.
It Help Desk Agent - Remote
By Learning Care Group, Inc. At , Novi, 48375
Proficient time management, organizational skills, and ability to meet established deadlines.
Other Skills and Abilities Qualifications
Ability to determine ticket priority based on standard operating procedure or input from the management
At least 1 year of multi-tiered support experience preferred.
Excellent customer service skills with both internal and external customers.
Effective communication skills, written, verbal and interpersonal.
Help Desk Technician Jobs
By Scandinavian Tobacco Group Canada At , Richmond, 23223, Va
Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, VC technology
Minimum 5 years’ help desk experience a MUST
Service-oriented, self-starter with a flexible mindset and strong communication skills
Experience with Office365 and Teams
Your areas of knowledge and expertise (that matter the most for this role):
Work Location: Hybrid remote in Richmond, VA
It Help Desk Specialist (Wage)
By The Rector & Visitors of the University of Virginia At , Charlottesville, Va $19.50 an hour
In addition to the above job responsibilities, other duties may be assigned.
Experience: 0-3 Years of r elevant experience
Deploy laptop computers, desktop computers, mobile devices, and peripherals.
Perform system upgrades and new system deployments when needed.
Provide basic application and system training for users.
Assist in the development of standard operating procedures and customer service guidelines. May assist with hardware and software evaluation.
Help Desk Technician – Herndon Va
By Cogent Communications At Herndon, VA, United States
Create, modify and manage Active Directory objects via Windows Server
Manage and support endpoint solutions for laptops and mobile devices
Degree in an IT-related field or equivalent experience
2+ years of working experience as 1st Level Support / User Helpdesk
Solid knowledge of personal computer hardware configuration and setup
Basic knowledge of DNS, FTP, TCP/IP, file and print servers
It Specialist (Help Desk)
By Battelle At Portsmouth, VA, United States
Assists in collecting new requirements for development to meet customer’s needs.
Analyzes and refines customer requirements, translating requirements into applications revisions and upgrades.
Minimum 2 years’ experience in IT environment
Experience with testing and troubleshooting web applications
Strong skills with Microsoft Office Suite
Experience in providing technical help desk support to end users and customers
It Help Desk Technician
By Old Dominion University At , Norfolk, 23529, Va $53,351 a year
Preferred knowledge, skills, abilities, education, experience, licensure, certification
Any Microsoft or Apple certification or equivalent knowledge and/or experience.
Salary is commensurate with education and experience and begins at $ - 53,351
Special licenses, registration or certification
Level and type of experience
40-hour work week Monday-Friday; Some evenings and weekends; rotating on call.
Help Desk Technician Jobs
By Glocal RPO At Falls Church, VA, United States
Demonstrate excellent multi-tasking and time management skills.
Basic Required Qualifications and Skills: High school diploma or equivalent.
Basic Required Qualifications and Skills:
Maintain a professional and pleasant manner using proper customer service skills via (telephone and/or email).
Demonstrate excellent communication skills, both verbal and written to support incoming customer support calls and emails.
At the start datemust possess a CompTIA Security+ certification in ACTIVE.
It Help Desk Associate
By PLUS Communications At Arlington, VA, United States
Maintain Help Desk Ticket Management System
Manage onboarding & off boarding process for end-user assets, software, and hardware
1-2 years of help desk experience
Associates / Bachelors, or equivalent certifications
Experience in working with Office 365
High level verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences

Are you looking for a challenging and rewarding role as an IT Desk Help Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their IT needs. If you have a passion for technology and a desire to help others, this is the job for you!

Overview IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. Detailed Job Description The IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. The IT Desk Help Technician is expected to be able to diagnose and resolve technical issues quickly and efficiently. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to provide technical support to end users
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience working in a technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of network systems and protocols
• Excellent customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles
Job Experience
• Previous experience working in a technical support role
• Experience with setting up and configuring computers
• Experience with providing technical support to end users
• Experience with maintaining IT systems
Job Responsibilities
• Troubleshoot hardware and software issues
• Set up and configure computers
• Provide technical support to end users
• Maintain IT systems
• Monitor system performance
• Respond to user inquiries
• Update system documentation
• Assist with network and system issues
• Ensure compliance with security policies