Associate Director, Hcp Education Delivery

10 major new medicines planned for launch over the
next few years creating new career opportunities for
those who want to make a direct impact on patients at
scale.

The Associate Director, HCP Education Delivery will be responsible for consistent delivery of best-in-class HCP education for Therapeutic Areas (TA)/Brands within Integrated Marketing and Customer Experience, US Pharma. This includes applying Novartis HCP Education capabilities, customer, and TA/Brand insight to design and deliver HCP educational experiences that educate, engage, and help HCPs gain comfort in appropriately prescribing Novartis products. This role will be responsible operational support of increases and decreases in demand and supporting ad-hoc HCP education programs and projects as needed.

This role will be responsible for defining and delivering HCP education objectives, programs and resources that achieve the over-all educational objectives, and achieving defined metrics. The role will also share operational insights and knowledge from the HCP education effort to the TA/Brand and HCP Marketers to improve impact. This role will also be responsible for defining key performance standards and driving effective and efficient approaches in HCP education delivery.

Your responsibilities will include, but are not limited to:

• Actively provide feedback on the Novartis roadmap for successful engagements with HCPs to improve overall impact and customer experience.
• Partner closely with HCP facing functions and teams to achieve HCP education objectives and deliver an integrated education experience, including across the field.
• Consistently apply industry best practices and ways of working to deliver leading HCP education
• Serve as an integrator across teams and functions, partnering closely with HCP marketers, Customer Experience Planning and Customer Engagement Center (PEL organization) to effectively operationalize and deliver HCP education programs.
• Partner effectively with the HCP Marketer and the Customer Engagement teams to support HCP Education and field communication and training activities, as appropriate

This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international).

The pay range for this position at commencement of employment is expected to be between $158,400 and $237,600 per year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

What you’ll bring to the role:

Education:

• Bachelor's degree in a related field is required; Master of Science, and/or MBA preferred

Experience:

• Minimum of 3 years of experience in managing HCP engagement programs, peer-to-peer education, and HCP congresses
• Demonstrated ability to build strong business collaborative relationships with various stakeholders and work effectively on a team.
• Minimum of 5 years of experience in commercial marketing preferably in pharma, healthcare or other regulated industry.
• Ideal experience includes prior work building HCP education with proven ability to implement and scale that education across various channels preferred.
• Scientific background preferred. Demonstrated ability to communicate scientific data is essential.
• Ability to develop and deliver resources / programs / tactics on time, on scope, on budget,

Experience in driving enterprise-wide capabilities and an improved HCP experience.

• Ability to lead/enable multiple top-priority deliverables on time, on scope, on budget. Strong project management, with a strategic and analytical mindset, as demonstrated by key projects/initiatives.
• Accomplished and strong cross-functional leadership and ability to collaborate effectively with various stakeholders and teams and effectively lead a team.

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Innovative Medicine US

MARKETING & CUSTOMER EXPERIENCE

USA

East Hanover, NJ

Novartis Pharmaceuticals

Marketing

Full Time

Regular

No

No