Customer Experience Specialist Jobs
By EyeSwoon At New York, United States
Assist vendor management teams with customer impacting operations
Manage all inbound customer communications and vendor outreach where necessary
Maintain SOPs, knowledge base content, FAQs and relevant databases
Flag issues across all touchpoints of the customer experience from the website, transactional emails, fulfillment and order resolution
Proven customer support and experience advocate. A problem solver to your core; both reactive and anticipatory
Standout attention to detail and effective writing skills
Customer Experience Specialist Jobs
By Next Jump At New York, NY, United States
Exceptional organization and time management skills
3+ years of experience with frontline customer service and escalations
Strong written, oral and interpersonal communication skills
Strong critical thinking and creative problem solving skills
Experience with e-commerce and working with engineering teams is a plus
Be willing to take on new challenges
Claims Customer Experience Specialist
By Reserv At New York, United States
Strong organizational and time management skills to prioritize tasks and meet deadlines effectively
Proficiency in using customer relationship management (CRM) systems and other relevant software applications
Passionate CX professional who cares deeply about the customer and their experience.
Anticipate the customer needs and take action to manage the process to full resolution
Adhere to company policies, procedures, and regulatory requirements, ensuring the privacy and confidentiality of customer information at all times
High school diploma or equivalent; bachelor's degree or relevant insurance certifications are a plus
Technical Customer Experience Specialist For Web Creators - Florida ,Usa
By Elementor At Florida, United States
Collaborate with other team members and departments to generate greater knowledge and contribute to an enhanced customer experience
Primarily remote with periodic in-person work required.
Master Elementor’s technology and the different services we offer our customers
Utilize different communication tools to enhance customer experience and maintain the high availability of our support functions
Develop your customer service skills and expand your professional expertise
Knowledge and strong proficiency in Elementor and Elementor Pro (minimum three websites, live or self-hosted)
Auto Deal Posters, Up To $35/Hour, Dealership Experience Required!
By FirstChoice Hiring At Wappingers Falls, NY, United States
Competitive income: $28 - $35 per hour based on experience
Previous dealership experience is required
Bookkeeping and/or accounting experience preferred
Detail oriented skills with strong organizational and multitasking skills
Strong communication and people skills
Excellent Pay $28 - $35 per hour based on experience
Benefits Specialist - Customer Experience Team
By Healthee At New York City Metropolitan Area, United States
Salary 60-70K will be determined based on the experience level and Healthee’s development track.
Educate our users on their health benefits.
2 years of relevant professional experience preferably in healthcare, health insurance, or care navigation.
Nurse education - an advantage
Excellent interpersonal skills and the ability to multitask
Working knowledge of general medical and insurance terminology in both English and Spanish- an advantage
Customer Experience Specialist Jobs
By Stanley Automotive At Eastland, TX, United States
Social Media Skills is a plus!
Customer Service Experience is a Plus
Are you looking for more than a JOB?
Do you desire an opportunity to CREATE a great life for yourself?
We are dedicated to investing time and resources in our people.
Earn up to 19 days of Paid Time Off,
Customer Experience Specialist, Performance Apparel
By TRUEWERK At Denver, CO, United States

Job Description We’re looking for a passionate, product-oriented Customer Experience Specialist in the Denver, Colorado area with a strong respect for the skilled trades to be an advocate for our ...

Customer Experience Specialist Jobs
By TeamSnap, Inc. At , Remote $21.63 - $23.56 an hour
Delivering a “WOW” customer experience through slack, email, chat, and phone, to internal and external customers
Providing collaborative support to internal partners and peers through slack and knowledge sharing
A positive attitude, ready to offer help and support in a friendly and professional way
Experience providing customer support at TeamSnap and ability to navigate customer issues and internal tools seamlessly
An excitement to help customers find solutions and learn about our product to identify their best experience
Excellent communication skills, verbal and written
Customer Experience Specialist 2 - Pcc (Updated Work Location)
By Principal Financial Group At , Des Moines, 50392 $18.39 - $27.80 an hour
Handle complex product calls, emails or chats and resolves situations real-time while building foundational financial knowledge.
Demonstrates excellent verbal and written communication skills, including strong typing skills
Correspond with customers via inbound and outbound phone calls or additional channels and provide quality customer service.
Ability to adapt to frequent change, make independent decisions and take ownership to resolve issues
Strong proficiency with business unit products, processes and systems and MS Office and Internet browsers
Ability to handle multiple tasks in a fast-paced environment with attention to detail
Customer Experience Specialist - Retail
By Brooks Sports, Inc At , Remote $18 - $22 an hour
Manage time effectively by prioritizing and multi-tasking
Use daily reporting to manage orders in your territory as needed
Associate degree or equivalent experience preferred
1+ years customer service experience preferred
Knowledge of athletic footwear, athletic apparel, and sports bras preferred
Strong interpersonal skills and the ability to deal with adverse situations positively
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Specialist Jobs
By MyBundle.TV At Miami-Fort Lauderdale Area, United States
Analyze customer feedback and develop knowledge base
Experience with streaming apps, TV and entertainment is a plus.
Excellent written and communication skills
Respond to customer emails, engage in live chat sessions
Troubleshoot and resolve customer issues
Represent MyBundle core values in customer interactions
Residential Customer Experience Specialist
By ALLO Communications At , Lincoln, Ne $17 - $19 an hour
Provide an excellent customer experience!
1+ Year(s) of previous customer service experience, preferably over the phone.
Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
Process incoming orders for new installation, including provisioning service, scheduling with the customer and completing the billing for services rendered.
Complete change of service requests (open service orders and make changes to accounts).
Receive and initiate calls from/to current customers who are reporting trouble issues. Open trouble tickets & resolve service issues.
Customer Experience Specialist (Remote)
By Thomas & Company At Nashville, TN, United States
Identify and escalate priority issues to management, while maintaining a professional demeanor at all times with inbound callers
Equivalent combination of education and experience will be considered
Use Zoom to interact with your teammates, management, and other departments
Manage high volume of inbound calls, chats, and emails with efficiency and accuracy
1-2 years' experience in a Call Center role
Customer service chat experience is a plus
Customer Experience Specialist Jobs
By A1 Garage Door Services At , , Az
Manage large amounts of incoming phone calls and outbound return calls.
Proven sales and customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
Strong knowledge of computer systems and software
Customer Experience Specialist Jobs
By Mud Pie, LLC. At Stone Mountain, GA, United States
Experience in ERP and/or inventory management systems preferred
Strong organizational, problem solving, and time management skills
Leverage ERP and Warehouse Management System for order maintenance
Develop and maintain relationships with customers, buyers, and territory managers
Support territory managers in building, growing, and developing customer accounts
Manage inquiries and resolve concerns
Customer Experience Specialist Jobs
By Intuit At Mountain View, CA, United States
Individual contributor who executes parts of the customer experience plan
Works closely with internal stakeholders and external business partners (when relevant to the offering)
Proactively identifies customer experience insights and opportunities using customer research and analytics, and drives from insight to execution of solutions
Proposes solutions that challenge status quo to eliminate pain both experiences
Works on problems of moderate scope where analysis of situations or data requires review of a variety of factors
Able to independently conduct FMHs and lead experiments that will test customer behavior and solve hypotheses
Customer Experience Specialist-Ags Jobs
By Delta Air Lines At Augusta, GA, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales or customer service is helpful, but not required.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Customer Experience Specialist - Msp
By Delta Air Lines At Minneapolis, MN, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales or customer service is helpful, but not required.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives.
401(k) with generous company contributions up to 9%.
Customer Experience Specialist-Cvg Jobs
By Delta Air Lines At Cincinnati, OH, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales, and at least one year of experience providing customer service.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Customer Experience Specialist-Atl Jobs
By Delta Air Lines At Atlanta, GA, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales or customer service is helpful, but not required.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Specialist, Customer Experience Jobs
By MRA Recruiting Services At Tucson, AZ, United States
Experience in marketing, excellent organizational and writing skills, strong project management skills.
Experience managing budgets, invoicing, and negotiating pricing/contracts.
Demonstrated ability to manage people (indirectly) and a significant workload.
Good writing and verbal skills.
Manage relationships with internal customers and stakeholders, taking a proactive approach.
Internal processes: Responsible for overall scheduling process including calendar creation, upkeep and coordination. Responsible for internal training, staffing, and communication processes.

Are you passionate about providing exceptional customer service? We are looking for a Customer Experience Specialist to join our team and help create an unforgettable dealership experience for our customers. If you have a knack for problem solving and a desire to make a difference, this could be the perfect job for you!

What is Dealership Customer Experience Specialist Job Skills Required?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of automotive industry and dealership operations
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to problem solve and troubleshoot
• Knowledge of dealership software and systems
• Knowledge of dealership policies and procedures
• Ability to handle customer complaints
• Ability to maintain confidentiality

What is Dealership Customer Experience Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous automotive experience preferred
• Ability to pass a background check and drug test

What is Dealership Customer Experience Specialist Job Knowledge?

• Knowledge of automotive industry and dealership operations
• Knowledge of dealership software and systems
• Knowledge of dealership policies and procedures

What is Dealership Customer Experience Specialist Job Experience?

• Previous customer service experience
• Previous automotive experience preferred

What is Dealership Customer Experience Specialist Job Responsibilities?

• Greet customers and provide excellent customer service
• Answer customer inquiries and provide information
• Assist customers with vehicle purchases and financing
• Assist customers with vehicle service and repairs
• Process customer payments