Specialist - Customer Systems Support (Remote)
By AmerisourceBergen At , $47,800 - $68,420 a year
Ability to prioritize work load and consistently meet deadlines; good time management skills
Manages and resolves customer complaints; escalating to Manager and/or Sales Business Owner as necessary.
Documents customer interactions according to standard operating procedures in support of efforts to providing a consistent, high-quality customer experience.
Manages and completes project ticket assignments to achieve desired results within the defined timeline.
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong customer focus and ability to manage customer expectations
Customer Support Specialist Jobs
By Scorpius Global Inc At Burbank, CA, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service specialist, sales representative or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Wanted Qualifications For Our Customer Support Specialist
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Weekend Customer Support Specialist
By Publishing.com At , Remote $33,280 - $37,440 a year
Must have one year of experience in a Customer Service/Support role.
Strong tech knowledge and ability to navigate platforms like hubspot, Intercom, Zoom, Slack and Stripe is an advantage.
Must have strong interpersonal and communication skills.
Must have the ability to multitask and manage time effectively.
Some benefits are available to our US-based employees only.
Responding to customer questions on a day-to-day basis across all of our platforms while conveying our brand voice, personality, and image.
Customer Support Specialist (Central Time)
By BAXTER At , Chicago $33,000 - $76,000 a year
Experience supplying and accessing information from a Knowledge Management system
Maintains product knowledge through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Technical certifications are a plus
1- 2 years related experience providing technical support
Experience using mobile devices such as cell phone, laptop and tablet to perform work activities preferred
Sr Customer It Support Specialist
By Honeywell At , Kansas City, 64147
Excellent interpersonal communication skills (written, verbal/presentation).
Reliable and internally driven team-player. Effective at driving short-term actions that are consistent with long-term goals. Strong troubleshooting skills.
Willingness to learn new skills and technologies.
Must be a US Citizen due to contractual requirements.
US Citizenship needed to obtain and maintain US Department of Energy "Q" level of security clearance. WE VALUE:
Location: 14520 Botts Road,Kansas City,Missouri,64147,United States
Customer Support Specialist Jobs
By Tesla At , Fremont
Fluent in customer management systems and MS Office Suite
Deliver a world-class support experience through speaking to customers directly over the phone and through email
Manage several customer contacts at any given time and maintain timely responses whenever necessary to each customer
Experience in automotive or insurance industry a plus
Evidence of exceptional written and oral communication skills
Exceptional customer service and soft skills
Customer Support Specialist Jobs
By Sleep Doctor At Seattle, WA, United States
High school education is required.
Previous customer service experience or hospitality experience is a plus but not required.
Strong communication skills on the telephone
Excellent verbal, written, and customer service communication skills
Process online orders and follow ups as needed with online orders to ensure shipment of products
Receive and reply to customers via various incoming channels such as email, phone, SMS and live chat.
Customer Support Specialist Jobs
By Televerse Quest At New Jersey, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Career Pathways: Experience opportunities for career advancement and personal development within our organization.
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Mortgage Customer Support Specialist (Ticketing And Calls)
By Extend Your Team At , Remote
Great organizational skills & time management abilities
Experience using customer communication tools (ZenDesk), task management tools, Google Drive, and Email.
Tracking customer experiences across online & offline channels using logs, dashboards, and CRM systems
At least 2 years (and above) of experience under a US Loan or Mortgage account in a customer-facing role
Superb communication, collaboration, and problem-solving skills.
Bachelor's Degree or comparable work experience in financial services
Customer Support Specialist (Information Systems Specialist 4)
By Department of Consumer & Business Services At , Salem, 97304, Or $4,452 - $6,732 a month
Gain and maintain appropriate application and infrastructure knowledge and experience to effectively and efficiently support agency software applications.
Conduct first-call resolution for password resets and management of user accounts, security tokens, and login sessions.
Experience creating and maintaining content for a knowledge base
Work/life balance, 11 paid holidays a year, and a competitive benefits package
Create and maintain content for our Service Desk knowledge base.
Advanced user-level knowledge and troubleshooting of Windows operating systems
Customer Support Specialist Jobs
By MUTOH America Inc. At Phoenix, AZ, United States
Maintain an in-depth knowledge of products, pricing and services offered.
Strong computer skills necessary including a working knowledge of Microsoft Office (Excel, Word & Outlook).
Excellent data entry skills to quickly and accurately review and input data.
Superior phone etiquette and ability to communicate effectively with internal or external customers, peers, and management.
Use and maintain discretion managing confidential matters including finance, legal, sales, and operations.
Strong attention to detail and an elevated level of accuracy required.
Customer Support Specialist Jobs
By Kaplan At , Remote
Exhibit strong listening skills and ability to stay focused on the student experience.
1+ year of Service experience, preferably customer support in a call center environment or customer relations role.
Excellent communication skills, written and verbal, to transmit information accurately and understandably.
Serve as a resource for student and clients regarding core product lines, services, and compliance regulations.
Understand product attributes and how they support student learning.
Advise potential students of available learning options, provide guidance with purchasing decisions and up-sell products or services using a conversational approach.
Customer Support Specialist Jobs
By Scorpius Global Inc At Los Angeles, CA, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service specialist, sales representative or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Wanted Qualifications For Our Customer Support Specialist
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Customer Support Specialist Jobs
By RecVance At Washington DC-Baltimore Area, United States
Proficiency in using CRM software and other client management tools
Knowledge of the industry or product/service offerings is a plus
Career Pathways: Experience opportunities for career advancement and personal development within our organization.
Stay updated on our offerings and industry trends to provide informed recommendations
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Customer Support Specialist Jobs
By uShip At Austin, TX, United States
Consistently deliver a positive customer support experience to every customer who reaches out to us
Strong written and oral communication skills
Excellent problem solving skills, ability to find creative solutions outside of the box
Customer service and inbound call experience in a related industry
Remote or hybrid work options
Job Responsibilities include, but not limited to:
Customer Support Specialist / Cashier / Receptionist - P/T
By The Hertrich Family of Automobile Dealerships At Dover, DE, United States

Do you enjoy working with customers?

Do you thrive in a fast-paced environment where you have unlimited career potential?

Customer Support Specialist Jobs
By Airgas At Independence, OH, United States
Opportunity for career growth - Finance, Accounting, or Leadership potential!
Prior experience in a high-volume, fast-paced office environment with customer facing activities, internal or external.
Proficient in Google suite applications and/or Microsoft Office (Word, Excel. Prior SAP experience is preferred.
Demonstrates effective decision making skills.
Pleasant, interested and knowledgeable demeanor on the phone
Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation.
Customer Support Specialist Jobs
By Medbio, LLC At Grand Rapids, MI, United States
Additional responsibilities include system set up and maintenance
Advanced computer skills (Microsoft Suite and ERP required, IQMS a plus)
Microsoft Power BI and Dynamic 365 experience helpful
Strong written and verbal communication skills
Must have enthusiasm and possess excellent customer service skills
Previous customer service and manufacturing experience a plus
Customer Support Specialist Jobs
By BFC Solutions At Nashville, TN, United States
Experience with Microsoft Dynamics and Microsoft CRM or similar Client Relationship Management system is a plus
1 - 3 years customer account/customer service experience.
Excellent oral and written communication skills
Excellent planning and organizational skills
Set-up and implement new customer accounts to ensure a smooth start to the customer’s program.
Compiling information and data from multiple internal sources and data bases to create accurate and timely reports.
Customer Support Specialist Jobs
By City Hive, Inc. At New York City Metropolitan Area, United States
Ability to work quickly and independently with excellent time management skills
BA/BS degree or a similar college-level education
Outstanding and effective interpersonal skills
Experience with HubSpot, Google Analytics, or Appcues is beneficial
Strong computer skills, including typing skills, and the ability to adapt quickly to new programs
Establish yourself as a dependable, solution-oriented product expert who can creatively and professionally advise clients on digital presence best practices

Are you looking for a job that allows you to help customers and make a difference? We are looking for a Customer Support Specialist to join our team and provide exceptional customer service! If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Support Specialist Skill Requirements?

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Proficiency in relevant computer applications
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team

What is Customer Support Specialist Qualifications?

• High school diploma or equivalent
• Relevant customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Certification in customer service or related field (preferred)

What is Customer Support Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Support Specialist Experience?

• Previous experience in customer service or related field
• Experience in using customer service software, databases, and tools

What is Customer Support Specialist Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and inquiries in a timely manner
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
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