Customer Service Support(Remote)
By W3Global At United States
Minimum Qualifications*High school diploma, secondary education level or equivalent*Two years of related work experience.
Previous customer service experience required (minimum 3+ years in RELEVANT customer service role)
Previous experience with EDI transactions required - AS400 ERP Experience a plus
Strong multitasking skills a must
Previous call center experience preferred
Self-motivated, ability to work remotely
Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
Director, Customer Support (Remote)
By Drata At United States
Extensive customer-facing and escalation management experience required
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Develop training opportunities to enhance those experiences and improve understanding, listening and communication
10+ years of post-sales experience in a technical support role, or equivalent position, ideally in B2B SaaS
Minimum 5 Years (8+ years preferred) of proven experience in leading and scaling technical customer support teams
Exceptional verbal and written communication skills, and comfort with leading presentations and trainings
Remote Customer Payment Assistant Representative
By SterileNetics INC At United States
Required Education, Experience, and Skills
· Set and maintain appropriate communication between customers and the management
Remote Customer Payment Assistant Representative
· Outstanding customer service skills
· Excellent writing and communication skills
· Provide a high level of customer service to all paying customers
Senior Customer Support Representative
By ResMed At United States
Stay abreast of current technology in products, design changes, and new products offered. Share knowledge with other team members.
Minimum of 3 years experience using Salesforce, or similar, to manage and escalate support cases.
Experience working in a remote workforce.
Stay abreast of software releases and new features. Share knowledge with other team members.
Minimum of 3 years experience in application support, SaaS customer support, or call center environment, providing software support to external customers.
Extensive knowledge of customer support best practices.
Customer Experience Representative - Remote, Nationwide
By Stanley Black & Decker, Inc. At United States
Customer Experience Representative – Remote, Nationwide
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Manager, Customer Support (Remote, Us)
By Squarespace At United States
Manage a team of inspired Team Leads, supporting them and removing roadblocks
Manage team allocations, people expectations and career development opportunities
At least 5 years experience managing a customer support operation
Experience mentoring and developing people and team leaders
Experience leading a project from concept through to completion
Retirement benefits with employer match
Remote Customer Support Specialist - Equipment Provided
By HelpWelp At United States
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
Experience handling inbound or outbound voice calls
Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
This position is remote and can be located anywhere in the US.
Each customer interaction focuses around energy efficiency
Each call can be a different utility customer and require a different type of service
Elgato Customer Support - Remote
By Corsair At United States
Escalate critical customer situations to the appropriate level of management and department.
Position Summary, Responsibilities and Expectations:
Provide exceptional customer service while responding to phone, e-mail and chat requests for technical support.
Track and monitor all support cases to ensure timely resolution and follow-up.
Clearly identify, document, and find solutions for customer issues and product problems.
Representative 2, Customer Support Jobs
By RITE AID At United States
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Remote Customer Support Specialist
By World Impact Real Estate At United States
- 2+ years of experience in customer support, preferably in a remote or virtual environment.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and analytical skills.
- Ability to work independently and efficiently in a remote setting.
- Ability to multitask, prioritize, and manage time effectively.
- Responding promptly and professionally to customer inquiries and complaints through phone, email, and live chat.
Ecommerce Customer Support Representative
By MultiplyMii At United States
Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts
2+ years of experience in customer service
Experience in Amazon Seller Central
Excellent verbal and written communication skills and professional demeanor
Display a high level of interpersonal skills
Good customer service and problem-solving skills
Customer Support Representative Jobs
By Insight Global At United States
Employee benefits/provider services experience, healthcare, insurance
1-year Call center customer service experience (high volume environment) or hospitality/retail customer service experience
Comfortable in a fast-paced/high volume environment
Minimum internet speeds: 25 MB download speed and 3 MB upload speed (as measured by speedtest.org)
Customer Support Representative Jobs
By The Intersect Group At United States
• Using customer relationship management (CRM) tools to catch and record customer details and purchasing history/trends
Experience working on a team and using chat to communicate
• Investigates and optimizes a solution’s fit to the requirements of the customer.
• Manage a dedicated que to field consistent inbound calls
• Proactively manage and follow-up on leads
Customer and team communication through a chat tool
Customer Support Specialist - Virtual/Remote
By Enumerate At Fayetteville, AR, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Jonesboro, AR, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Representative Jobs
By Next Level Support Centers At , Murfreesboro, 37129, Tn $12.50 - $13.25 an hour
We are looking for a professional and responsibile individual with 1-3 years of experience in customer service. Inbound call experience preferred.
You must be dependable and meet all attendance requirements.
This is a work-from-home position open in Middle Tennessee
You must be able to utilize and navigate multiple systems simultaneously.
You must be able to maintain adaptability through changes or updates within the business structure.
You must meet and exceed Company policy and Client performance metrics.

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Support Representative to join our remote team and help our customers with their inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Customer Support Representative Remote is a customer service role that involves providing assistance to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. Detailed Job Description The Customer Support Representative Remote is responsible for providing customer service to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. The Customer Support Representative Remote will be responsible for responding to customer inquiries, resolving customer issues, and providing customer support. The Customer Support Representative Remote will also be responsible for maintaining customer records, tracking customer interactions, and providing feedback to management. Job Skills Required
• Excellent communication skills
• Problem-solving abilities
• Ability to provide a high level of customer service
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to use customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience using customer service software
Job Responsibilities
• Respond to customer inquiries via phone, email, or online chat
• Resolve customer issues in a timely manner
• Provide customer support and assistance
• Maintain customer records and track customer interactions
• Provide feedback to management on customer service issues
• Follow up with customers to ensure satisfaction
• Follow company policies and procedures