Customer Service & Support - 100% Remote100% Remote
By BayOne Solutions At United States
Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
Experience with SFDC or other like CRMs
Process and submit warranty RMAs (Return Merchandise Authorization) with an extremely high rate of accuracy.
Effectively communicate with internal stakeholders and third parties such as partners and customers regarding warranty RMAs in writing.
Own each warranty RMA case from initial creation to submission.
Collaborate with the technical support team to address any case that escapes your area of expertise.
Creator Support (Customer Support) Specialist — Remote
By vidIQ At United States
Continuously improve product knowledge of vidIQ and stay up-to-date on Youtube's new features and updates
Serve as the main point of contact for our YouTube creator customers
Learn our product inside and out to help our creators with all of their requests
Educate creators about our product and its features
Provide personalized support and guidance to creators to help them achieve success on YouTube
Collaborate with cross-functional teams to resolve complex issues
(Remote) Member Support Representative
By Sun Life At United States
Solid systems and technology skills
Strong verbal and written communication skills
Ability to identify trends based on customer feedback or self-observations in order to drive an improved customer experience
Manage stressful situations with composed behavior demonstrating empathy and understanding
Inquiries will focus on aspects of the client’s group benefits plan. Topics will include details about their eligibility, coverage and claims.
Representatives must act with a sense of urgency by being responsive and resolving service issues as quickly as possible
Customer Support Representative 2 - Remote
By RITE AID At United States
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Customer Support Specialist- Remote ($41300.00 - $72300.00 / Year)
By Talentify.io At United States
Associate degree in Business Management or a related field or equivalent experience.
3-5 year’s customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills
Remote Customer Service Support 3
By Mitchell International At United States
Provides customer service to our carriers and provider network
Reviews, facilitates and resolves provider network disputes via our online portal and email.
Resolves any disputes in the contract status. application or pricing.
Answers any follow up questions from carriers
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Customer Support Specialist- Remote ($19.86 - $34.76 / Hour)
By Talentify.io At United States
Associate degree in Business Management or a related field or equivalent experience.
3-5 year's customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills
Partner Support Representative - Remote Role
By Peek At United States
Utilize excellent communication skills to maintain a high customer satisfaction rating in all customer interactions.
1-2 years of experience in customer service and / or technical support
Business level English skills, both written and spoken
Excellent written, oral and interpersonal communication skills
Strong deductive reasoning skills, with an ability to unsurface the root cause of an issue
Experience working within ZenDesk or other support tooling
Customer Experience - Customer Support Representative (100% Remote)
By ClearCaptions, LLC At United States
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes .
Experience with or some working knowledge of analog phones (land line).
Respond to and manage inbound customer inquiries daily .
Manage customer contacts within Salesforce CRM and adhere to standard operating procedures for data capture.
Talented individuals with a growth mindset who want to use their learning and relationship-building skills.
Minimum one-year Customer Service experience.
Remote Online Customer Support Representative At Becker Morgan Group
By join.com At United States
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Support Representative to join our remote team and help our customers with their inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Customer Support Representative Remote is a customer service role that involves providing assistance to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. Detailed Job Description The Customer Support Representative Remote is responsible for providing customer service to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. The Customer Support Representative Remote will be responsible for responding to customer inquiries, resolving customer issues, and providing customer support. The Customer Support Representative Remote will also be responsible for maintaining customer records, tracking customer interactions, and providing feedback to management. Job Skills Required
• Excellent communication skills
• Problem-solving abilities
• Ability to provide a high level of customer service
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to use customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience using customer service software
Job Responsibilities
• Respond to customer inquiries via phone, email, or online chat
• Resolve customer issues in a timely manner
• Provide customer support and assistance
• Maintain customer records and track customer interactions
• Provide feedback to management on customer service issues
• Follow up with customers to ensure satisfaction
• Follow company policies and procedures