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Customer Support Representative Remote Jobs in Illinois

Customer Services Representative (Remote Position)
By Pete's Collision Center At Chicago, IL, United States

We are seeking a Call Center Representatives are responsible for speaking with potential customers regarding their product needs and scheduling. Compensation: $30.00/hr Duties are as follows: Answer ...

Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By Wisper Internet At Mascoutah, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative / Full Time (Remote)
By Lumos Stratgy At Chicago, IL, United States
High school diploma or equivalent; additional education or certifications in customer service is a plus.
Ability to work independently and manage your time effectively in a remote work environment.
Resolve customer issues, complaints, and concerns in a timely and effective manner, ensuring a positive customer experience.
Maintain a comprehensive knowledge of our products or services to address customer inquiries accurately.
Stay up-to-date with product knowledge, industry trends, and customer support best practices.
Previous experience in customer support or a related field is beneficial but not mandatory.
Customer Support Specialist - Virtual/Remote
By Enumerate At Joliet, IL, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Representative - Cst
By OpenSpace At Chicago, IL, United States
Analyze and monitor key user and operational metrics to help drive improvements to our product and support offerings
2+ years exp of direct customer facing support experience for a technically complex product
Self-motivated, independent learner, eager to expand product and industry knowledge
Highly organized with strong troubleshooting and multi-tasking skills
Accurately, efficiently, and promptly answer questions about the company’s products and/or features
Professionally resolve inquiries and issues by listening, guiding, training and troubleshooting our customers to the best possible outcome quickly

Are you looking for an exciting opportunity to provide exceptional customer service from the comfort of your own home? We are looking for a Customer Support Representative to join our remote team and help our customers with their inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Customer Support Representative Remote is a customer service role that involves providing assistance to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. Detailed Job Description The Customer Support Representative Remote is responsible for providing customer service to customers over the phone, via email, or through online chat. The role requires excellent communication skills, problem-solving abilities, and the ability to provide a high level of customer service. The Customer Support Representative Remote will be responsible for responding to customer inquiries, resolving customer issues, and providing customer support. The Customer Support Representative Remote will also be responsible for maintaining customer records, tracking customer interactions, and providing feedback to management. Job Skills Required
• Excellent communication skills
• Problem-solving abilities
• Ability to provide a high level of customer service
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to use customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience using customer service software
Job Responsibilities
• Respond to customer inquiries via phone, email, or online chat
• Resolve customer issues in a timely manner
• Provide customer support and assistance
• Maintain customer records and track customer interactions
• Provide feedback to management on customer service issues
• Follow up with customers to ensure satisfaction
• Follow company policies and procedures