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Customer Success Data Analyst Jobs

Customer Success Analyst Jobs
By Spring Health At , New York
Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Capture business requirements from key stakeholders and coordinate with internal teams that may be impacted by changes proposed
A bachelor's degree or equivalent work experience
Ability to multi-task and manage time effectively, handling multiple projects and deadlines simultaneously
Excellent written and oral communication skills
Strong problem solving skills, including identification of patterns, trends and correlations within data to uncover underlying issues and propose solutions
Employee Success (Hr) Data Analyst
By Veeva Systems At , Boston
Experience in transforming goals/requests into a visual story to help end users identify areas of strength and opportunities for improvement
Strong interpersonal and communication skills
Ability to manage priorities across different projects and work efficiently under tight deadlines
Hands-on experience working with Domo or a similar BI/analytics tool (e.g. Tableau)
Understand the business and their priorities to determine the appropriate analysis techniques and deliverables
Analyze internal trends and translate data into consumable insights for varying audiences
Customer Data Analyst Jobs
By Stuzo At , Commerce
Experience with customer relationship management
Experience & Skills You’ll Need
Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter
1-3 years experience in sales, financial or marketing analysis
Experience with BI and Data Visualization applications such as Tableau
Strong writing, communication, organization and facilitation skills
Business Analytics, Customer Success Analyst
By Box At Austin, TX, United States
You have strong presentation skills and can communicate effectively with senior leaders.
You have a strong educational background. You have a Bachelor's in an analytical field (statistics, computer science, economics, etc.)
You will report against your initiatives by identifying key metrics and building dashboards to track business progress and assess core initiatives.
You will work cross-functionally with data engineers, data scientists, and business stakeholders to ensure we're delivering quality insights to the business.
Employee Success (Hr) Data Analyst
By Veeva Systems At , Philadelphia, Pa
Experience in transforming goals/requests into a visual story to help end users identify areas of strength and opportunities for improvement
Strong interpersonal and communication skills
Ability to manage priorities across different projects and work efficiently under tight deadlines
Hands-on experience working with Domo or a similar BI/analytics tool (e.g. Tableau)
Understand the business and their priorities to determine the appropriate analysis techniques and deliverables
Analyze internal trends and translate data into consumable insights for varying audiences
Customer Data Analyst Jobs
By Stuzo At United States
Experience with customer relationship management
Experience & Skills You’ll Need
Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter
1-3 years experience in sales, financial or marketing analysis
Experience with BI and Data Visualization applications such as Tableau
Strong writing, communication, organization and facilitation skills
Customer Success Manager, Data Solutions (Remote Est/Cst)
By LevelTen Energy At Seattle, WA, United States

Role Purpose LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver ...

Data Analyst, Customer Service
By Quince At United States
Communicate your findings and analytic insights to management
Must have good time management with the ability to work with minimal supervision and under tight timelines
Successful execution of company goals and objectives, specifically focused on customer experience
Suggest ways to improve agent performance and customer experience based on your data analysis
3-5 years of call center experience required
Proven experience in data analysis and visualizations
Customer Success Analyst – New York City Based – Syndicated Data Exp Required
By NielsenIQ At New York, NY, United States
Polished, persuasive communication skills with experience in presentations
Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
Expert level Excel skills (pivot tables, v-lookups)
Experience in presenting data analysis to stakeholders and decision-makers
Experience in collaborating on projects and maintaining positive relationships in complex situations
Experience working with customers preferred
Sr. Manager Customer Success Data Insights
By Adobe At United States
Represent the experience of the customer within Adobe
Experience building a practice and have led at least 20+ person organizations
Exceptional organizational, presentation, and communication skills both verbal and written in English
Superior communication and social skills. Ability to successfully convey sophisticated ideas and influence customers and colleagues at an executive level
Strong analytical skills to review the health of your business and translate insights into actionable plans.
Superb organizational skills to lead cross-functional teams
Customer Success Manager, Data Solutions
By Fyllo At Chicago, IL, United States
Ability to manage multiple tasks and effectively prioritize various requests and responsibilities
Work cross functionality to ensure voice of customer and drive operational requirements with internal teams
Coordinate, communicate, and manage audience-based and contextual activations from start to finish
2+ years of relevant client-facing experience, ideally at a relevant ad tech company, ad agency, or data provider
Strong troubleshooting, analytical, and problem-solving skills
Excellent organizational, interpersonal, presentation, and communication skills
Customer Success Analyst Jobs
By Industry Dive At New York, NY, United States
Develop processes to streamline communications for relationship management, renewals, and additional project work
Engage with multiple internal and client stakeholders to advance their knowledge of our digital products
Strong understanding of user experience, banking apps, and digital transformation preferred
Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from
Flexible working options, including home working, flexible hours, and part time options, depending on the role requirements
Gain an understanding of your clients’ strategies key business problems and help solve them
Customer Success Operations Analyst
By Samsara At United States
3+ years of data-driven, operational experience, ideally in a SaaS environment or fast-paced management consulting role
Experience launching change management operational process improvements
Drive industry research of best practices to ensure Samsara is building upon cutting-edge technologies and management practices
Build a project and change management foundation by establishing tools, process, and communication standards within CS
Manage playbooks and processes, team enablement, technology, and data insights for a 75+ person (and growing!) CS organization
Build, maintain, and improve our data and reporting capabilities
Systems Analyst - Customer Success
By Samsara At United States
Excellent critical thinking skills with the ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
Deploying releases and security requirements
2+ years experience in CRM administration and development, previous Gainsight or Totango experience preferred
Experience with data integrity, data quality, data migration and data maintenance
Experience designing test plans, performing unit testing, and launching projects effectively on tight timelines
Proven ability to work cross-functionally to understand business requirements and translate them to effective use of applications
Customer Success & Insight Analyst
By NielsenIQ At Knoxville, TN, United States
Polished, persuasive communication skills with experience in presentations
Experience in presenting data analysis to stakeholders and decision-makers
Experience in collaborating on projects and maintaining positive relationships in complex situations
Experience working with customers preferred
You must be highly analytical, experienced with data-pulling and client facing.
Drive strategic thought leadership with customers leveraging NIQ tools and assets
Customer Success Analyst Jobs
By Curology At United States
Communicate and present data to all levels of management
Strong proficiency in Excel and knowledge of business intelligence a plus
High level of professionalism and strong presentation capabilities
Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
$75 WFH stipend (remote employees)
Home office setup stipend (remote employees)
Customer Strategy & Success Analyst
By Revenue Analytics, Inc. At Atlanta, GA, United States
1-2+ years of relevant customer-facing experience in technology, product management or consulting
Excellent written and verbal communications skills
Ability to proactively manage own tasks across multiple customers and guide team priorities
Bachelor’s degree with strong academic credentials
Intellectual curiosity and eagerness to apply rigorous analytics to business problems
Excels in a highly collaborative team environment with a diverse set of teams and perspectives
Customer Success Analyst Jobs
By Jobot At Philadelphia, PA, United States
Several years of experience in customer success, account management, or a related field.
Strong negotiation and contract management skills, with the ability to manage vendor relationships and negotiate pricing and contracts.
Strong organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.
100% REMOTE - Must Have Contracts Experience
Manage vendor relationships and negotiate pricing and contracts to ensure the best possible service and pricing for our customers.
Strong analytical and problem-solving skills, with the ability to analyze data and metrics to identify trends and opportunities for improvement.
Customer Success Analyst Jobs
By Jobot At Kansas City, MO, United States
Several years of experience in customer success, account management, or a related field.
Strong negotiation and contract management skills, with the ability to manage vendor relationships and negotiate pricing and contracts.
Strong organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.
100% REMOTE - Must Have Contracts Experience
Manage vendor relationships and negotiate pricing and contracts to ensure the best possible service and pricing for our customers.
Strong analytical and problem-solving skills, with the ability to analyze data and metrics to identify trends and opportunities for improvement.
Customer Data Manager Jobs
By KMA Human Resources Consulting At Portland, ME, United States
Background in Data Analysis, Reporting, and Database Management.
Exceptional organizational skills and ability to manage multiple projects in a fast-paced, deadline-driven environment.
Education: Bachelor's degree in Statistics, Mathematics, Finance, Computer Science, MIS, or Business.
Requirements of the Customer Data Manager:
Responsibilities of the Customer Data Manager:
Experience with Database Marketing and/or email marketing using a CDP or CRM.

Are you passionate about helping customers succeed? We are looking for a Customer Success Data Analyst to join our team and help us drive customer success through data-driven insights. You will be responsible for analyzing customer data, identifying trends, and providing actionable insights to help our customers reach their goals. If you are an analytical thinker with a passion for customer success, this is the job for you!

Overview A Customer Success Data Analyst is responsible for analyzing customer data to identify trends and insights that will help improve customer success. They use data to identify customer needs, develop strategies to improve customer experience, and measure the success of customer success initiatives. Detailed Job Description A Customer Success Data Analyst is responsible for analyzing customer data to identify trends and insights that will help improve customer success. They use data to identify customer needs, develop strategies to improve customer experience, and measure the success of customer success initiatives. The Customer Success Data Analyst will work closely with the customer success team to ensure that customer data is accurately collected, analyzed, and reported. They will also work with other departments to ensure that customer data is used to inform decisions and strategies. Job Skills Required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in data analysis tools and software
• Knowledge of customer success best practices
• Ability to work independently and as part of a team
• Ability to interpret and present data in an understandable format
Job Qualifications
• Bachelor’s degree in a related field
• At least two years of experience in customer success or data analysis
• Proficiency in data analysis tools and software
• Knowledge of customer success best practices
Job Knowledge
• Knowledge of customer success best practices
• Understanding of customer data and analytics
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer success metrics
Job Experience
• At least two years of experience in customer success or data analysis
• Experience with customer segmentation and targeting
• Experience with customer journey mapping
• Experience with customer success metrics
Job Responsibilities
• Analyze customer data to identify trends and insights
• Develop strategies to improve customer experience
• Measure the success of customer success initiatives
• Work with other departments to ensure customer data is used to inform decisions and strategies
• Monitor customer data to ensure accuracy
• Create reports and presentations to communicate customer data insights