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Customer Success Account Manager Jobs

Customer Success & Account Manager - Custom Learning
By gdtalent limited At United States
Consulting with management and business development on client relationship status and business issues.
This role is an individual contributor role but involves a great deal of stakeholder management.
Signing off on product design deliverables (including technical and editorial) in association with the client project manager.
· Min of 3+ years’ experience in custom learning solutions, ideally in a client-facing role.
Carrying and delivering a financial sales target of $1m
Managing the deployment of products and services.
Account Manager (Customer Success/Customer Experience)
By Technomic, Inc. At Chicago, IL, United States
3-7 years of sales, account management, customer success, customer experience or marketing experience preferred
Knowledge of Salesforce or other CRM interface, experience with utilizing on-line programs and databases.
Strong communication skills (verbal & written)
Strong analytical and problem-solving skills
Experience with client facing meetings and presentations
Food service knowledge and/or willingness to stay current with industry and trends.
Customer Account Manager-Albertson's Jobs
By Nestlé USA At , Seattle $120,000 - $140,000 a year
Required Knowledge, Skills and Abilities:
Understands customer strategy and requirements and develops product offers to quickly liquidate inventory in line with established Nestlé sales guidelines
Strong experience working with cross-functional groups including Supply Planning, Finance and Commercial Development
Strong negotiating experience and skills
Manages trade allowances effectively to maximize profitability for NCP
Responsible for details related to the day-to-day business (i.e. create orders, track shipments, manage trade allowances etc.)
Account Manager, Customer Success (Remote)
By Cardinal Health At , , In
Strong process management and account management skills
Communication management, including the ability to manage communication of sensitive situations and/or information in a professional manner
Customer Relationship and Contract Management
Manages a large IDN customer account portfolio which may require a consultative approach
Communication with Cardinal Health departments and functions ( IT, Generics, Finance, SPD, Nuclear, Collections, Drop Ship, Inventory, etc).
Ability to work across all functional areas representing the Voice of Customer (VoC) to enhance the customer experience.
Customer Account Assistant Manager
By Royal Executives At Portsmouth, VA, United States
After training, the Customer Account Assistant Manager's responsibilities will include:
Skills we are looking for in our Customer Account Assistant Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Assistant Manager:
Account Manager-Customer Success Jobs
By Porex At United States
5+ years of Account Management/Customer Service Experience
Manage customers’ expectations, identify decision makers, build relationships, and be the primary advocate for customer business needs and requirements.
Adept at using technology for effective management of responsibility: Internet, Microsoft Office Suite, ERP/CRM databases, etc.
5+ years of experience in manufacturing industry
Possess excellent verbal (including presentation), analytical and written skills.
Maintain accurate records of customers documents (i.e. contracts, renewals, NDA compliance etc.)
Customer Account Manager Jobs
By REI Management At Newport News, VA, United States
After training, the Customer Account Manager's responsibilities will include:
Skills we are looking for in our Customer Account Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Manager:
Sr. Customer Success Manager , Strategic Account Services
By Amazon At Austin, TX, United States
Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.
Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.
Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
Effective communication and presentation skills
Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.
Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
Customer Account Manager Jobs
By Ascendion At Raleigh-Durham-Chapel Hill Area, United States
• Minimum 3 years of experience in Change Management.
Job Title: Customer Account manager/ Change Management
• Support a structured methodology to lead change management activities to support adoption
• Support communication efforts by enabling design, development, delivery and management of key communications
Skills Required as per Hiring Manager:
• Experience working with and knowledge of Cisco organizations (Renewals, Customer Success, Sales)
Key Account Customer Success Specialist
By SparkPlug At San Francisco, CA, United States
You can work remotely and manage your own time effectively
Tech savvy and proficiency in standard communication, collaboration, and task management tools
The position is entirely remote, with regular all-expenses-paid team retreats
Salary range from $70k - $100k, unlimited PTO, competitive health benefits, wellness incentives
You are a personable team player with outstanding verbal and written communication skills
Minimum of 2-5 years of professional experience in SaaS customer success, preferably at early-stage startups
Customer Success Manager/Account Manager
By Jobot At Virginia Beach, VA, United States
Manage activities of the team and motivate the team to achieve organizational goals.
Custom software (not SaaS), digital agency or related experience.
Is a great communicator skills of active listening, non-violent communication, facilitating meetings, negotiating complicated ideas and concepts.
Compensation and incentives depend on experience and will be determined during the hiring process.
Collect and leverage data to craft growth strategies for each account. Identify and remove blockers preventing high NPS scores.
Prepare and negotiate proposals for upsells, cross-sells and new project SOWs. Ensure smooth handoffs to delivery.
Customer Success Manager/Account Manager
By Jobot At Philadelphia, PA, United States
Manage activities of the team and motivate the team to achieve organizational goals.
Custom software (not SaaS), digital agency or related experience.
Is a great communicator skills of active listening, non-violent communication, facilitating meetings, negotiating complicated ideas and concepts.
Compensation and incentives depend on experience and will be determined during the hiring process.
Collect and leverage data to craft growth strategies for each account. Identify and remove blockers preventing high NPS scores.
Prepare and negotiate proposals for upsells, cross-sells and new project SOWs. Ensure smooth handoffs to delivery.
Director, Customer Account Manager
By Mastercard At Washington, DC, United States
Demonstrated project management, organization, and execution skills with strong ability to manage deliverables and deadlines for multiple initiatives and teams.
Proven skills in relationship management and managing multiple stakeholders with professionalism and maturity.
Accountability for the Customer Portfolio product roadmap and change management, ensuring alignment with core product strategy and development.
Project manage research activities to drive timely delivery of outputs and outcomes.
Experience successfully supporting and executing policy research and/or advocacy programs.
Excellent oral and written communications skills.
Account Success Manager Jobs
By Simpli At Denver, CO, United States
Prior experience within commercial real estate or event management a plus
Providing direction on employee management (e.g., recruitment of talent, performance management/review, employee engagement & development, etc.)
Working with our team to launch and analyze technology integration, app content management and adoption rates.
A Bachelor’s degree (Marketing/Communication/Management a plus)
Reviews various Experience Services reports. Meets with clients and appropriate departments to discuss team successes, challenges, and resolve discrepancies throughout portfolio.
Providing executive team with regular feedback on account status, employee performance and experience initiatives.
Customer Account Manager Jobs
By Innovative Promotions At Phoenix, AZ, United States
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Outstanding time management and follow-up
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Strong work ethic and the ability to learn new skills quickly
Create and present product proposals to customers related to their individual needs
Customer Account Manager Jobs
By REI Management At Portsmouth, VA, United States
After training, the Customer Account Manager's responsibilities will include:
Skills we are looking for in our Customer Account Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Manager:
Customer Account Manager Jobs
By G&G Consulting At Houston, TX, United States
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Outstanding time management and follow-up
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Strong work ethic and the ability to learn new skills quickly
Create and present product proposals to customers related to their individual needs
Customer Account Manager Jobs
By Aurora Ripple Enterprises At Silver Spring, MD, United States
A driven mindset with impeccable time management skills and a superior work ethic
Communicate with other Customer Account Managers on the features and benefits of specific products/services based on individualized needs
Attend regular product training sessions with other CSR team-mates and upper-level management
Desired Skills for Success For Our Next Customer Account Manager:
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
1-2 years of experience in a customer service or sales role is highly recommended
Customer Account Manager Jobs
By Redwood Software At Charlotte, NC, United States
Proven track record in Account Management (renewals and expansions)
Adeptly handling complex and dynamic requirements and deadlines with minimum impact on job responsibilities.
Strong interpersonal skills to include verbal and written communication.
Consistently exceed sales objectives within existing accounts.
Build & strengthen account relationships; Utilize retention strategies to retain existing customers.
Preparing and delivering effective account reviews & demonstrations to expand the use of our products within their business.
Remote Customer Success Account Manager Ii
By Vertex, Inc. At , Remote

: JOB SUMMARY: This position is responsible for working directly with designated accounts, providing personalized service to effectively become an extension of their tax and technical teams. Act as ...

Are you looking for an opportunity to make a real impact? Join our team as a Customer Success Account Manager and help us create lasting relationships with our customers! You'll be responsible for ensuring our customers have a positive experience with our products and services, and you'll be the go-to person for any customer inquiries or issues. If you're passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

Overview A Customer Success Account Manager is responsible for managing customer relationships and ensuring customer satisfaction. They work closely with customers to understand their needs and provide solutions to meet those needs. They also work with internal teams to ensure customer success. Detailed Job Description

A Customer Success Account Manager is responsible for managing customer relationships and ensuring customer satisfaction. They work closely with customers to understand their needs and provide solutions to meet those needs. They also work with internal teams to ensure customer success. Responsibilities include:

• Developing and maintaining strong customer relationships
• Understanding customer needs and providing solutions
• Working with internal teams to ensure customer success
• Analyzing customer data to identify trends and opportunities
• Developing and implementing customer success strategies
• Managing customer accounts and ensuring customer satisfaction
• Resolving customer issues and providing support
• Providing feedback to internal teams on customer needs
• Keeping up to date on industry trends and best practices
• Participating in customer events and conferences
Job Skills Required
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to build relationships and collaborate with internal teams
• Ability to manage multiple customer accounts
• Knowledge of customer success strategies and best practices
• Knowledge of customer data analysis and reporting
• Ability to work independently and manage time effectively
• Knowledge of customer service principles and practices
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least 3 years of experience in customer success, account management, or related field
• Experience with customer data analysis and reporting
• Knowledge of customer service principles and practices
• Knowledge of customer success strategies and best practices
Job Knowledge
• Knowledge of customer success strategies and best practices
• Knowledge of customer data analysis and reporting
• Knowledge of customer service principles and practices
• Knowledge of industry trends and best practices
Job Experience
• At least 3 years of experience in customer success, account management, or related field
• Experience with customer data analysis and reporting
• Experience with customer service principles and practices
Job Responsibilities
• Developing and maintaining strong customer relationships
• Understanding customer needs and providing solutions
• Working with internal teams to ensure customer success
• Analyzing customer data to