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Customer Solutions Manager Jobs

Customer Success Manager, Fleet Solutions
By Descartes At , $55,000 - $70,000 a year
Strong organizational and project management skills
Manage communication cadence for your assigned customer base
Ability to utilize interpersonal skills to build business relationships quickly
Experience working for a SaaS software product company is a plus
Experience with software systems testing and troubleshooting is a plus
Build and maintain relationships with key customer principals and develop a working understanding of their business and Descartes value alignment
Customer Solutions Manager Jobs
By Graytitude At Woburn, MA, United States
·Well-developed time management and communication skills, self-motivator
Compiles statistics and prepares various reports for management
Customer order and account management supported activities
Other Areas of Concentration, Desired Skills, and Experience:
Assists the Inside Sales Manager in the development, support, and implementation
Receives and manages customer complaints
Customer Success Strategy & Operations Manager, Linkedin Sales Solutions
By LinkedIn At New York, NY, United States
6+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
Strong communication skills, including written and verbal communication experience with senior management
Experience leading a PMO or change management programs, and mobilizing cross-functional teams towards a common goal
6+ Experience with Excel and PowerPoint
2+ Experience working with SQL and Tableau
Experience working with or in sales teams and in SaaS businesses
Customer Success Strategy & Operations Manager, Linkedin Sales Solutions
By LinkedIn At San Francisco, CA, United States
6+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
Strong communication skills, including written and verbal communication experience with senior management
Experience leading a PMO or change management programs, and mobilizing cross-functional teams towards a common goal
6+ Experience with Excel and PowerPoint
2+ Experience working with SQL and Tableau
Experience working with or in sales teams and in SaaS businesses
Customer Solutions Engineer: Pnw
By LogRhythm, Inc. At , Remote $110,000 - $120,000 a year
Experience in SIEM technologies including dashboards, analytics, threat hunting, and problem-solving.
Experience in a customer-facing technical role (e.g., pre- or post-sales engineering).
Experience or formal training in Cyber Security.
Strong speaking, writing, and presentation skills.
Experience installing and working with Windows, *NIX, and SQL
Some software or scripting experience (e.g., regex, PowerShell, …).
Customer Service Solutions Manager
By Siemens At , New Kensington, 15068 $97,500 - $167,200 a year
Required Knowledge/Skills, Education, and Experience:
5 - 8 years of Engineering related experience supporting customers
Excellent communication and presentation skills
Competitive compensation based on qualifications
Education and tuition reimbursement programs available
Flexibility to work remote a few days a week
Customer Solutions Jobs
By McMaster-Carr At , Aurora, 44202, Oh $65,000 - $75,000 a year
This career area offers front-line involvement with fast-paced day-to-day McMaster-Carr operations.
We are committed to comprehensive benefits to support employees and their dependents, such as:
Work Location: Hybrid remote in Aurora, OH 44202
Zero-dollar premiums for medical, dental, pharmacy, and vision plans for employees, spouses, and dependents
100% tuition reimbursement for employees
College assistance for your dependents
Sr. Customer Solutions Manager
By Entrust At New York, United States
Strong project management skills, PMP and/or SCRUM/Agile, SAFe certified.
Experience with PKI (Public Key Infrastructure), SSL, data encryption, multi-cloud security, identity and access management, and establishing a Zero Trust approach.
Existing technical certifications preferred, with ongoing expectation of continuing education and technical certification programs
Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Information Security Manager (CISM), Certified Ethical Hacker (CEH), or other security certifications.
Ability to travel 30% as needed, role is remote.
AWS, GCP, Azure or other cloud certifications
Senior Finance Manager, Ai, Microsoft Customer And Partner Solutions
By Microsoft At , Redmond, 98052, Wa $91,800 - $178,800 a year
Land the company vision around the transformation of our business and customer orientation in the subsidiaries and externally.
Build trust to lay the foundation of long-term growth from a customer and shareholder point of view in a compliant way.
Empower and inspire our people to lead and be part of high performing impactful teams while providing diverse career opportunities.
Leads efforts to leverage technology to increase productivity (e.g., report optimization) and to ensure accurate conclusions.
Be part of a team leading product sales execution insights.
Customer Solutions Specialist Jobs
By Alphatec Spine At Carlsbad, CA, United States
Interact with, and provide support for Sales Management, Direct Sales Representatives and Alphatec Distributors.
Identifies process challenges and / or order fulfillment issues and elevates to appropriate management level for resolution.
Coordinates with Marketing, Legal, Medical Education, Regulatory and all other applicable departments for new product launches.
Attends product training sessions and maintains ongoing product knowledge.
Acknowledges and complies with all Department and company policies.
Excellent leadership ability and interpersonal communication skills
Customer Success Manager, Data Solutions (Remote Est/Cst)
By LevelTen Energy At Seattle, WA, United States

Role Purpose LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver ...

Senior Customer Success Manager – Sales Solutions
By LinkedIn At New York, NY, United States
5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
Sales, account management, product enablement and/or sales effectiveness experience
Proficient organization, project management, and time management skills
Develops and helps customer drive change management principles and processes to support transitioning to new processes, tools, or initiatives related to LinkedIn products and solutions.
Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
Proficient verbal and written communication skills, including expertise in presenting to both small and large remote audiences 
Customer Solutions Coordinator Jobs
By Bardavon Prevention + Recovery At Overland Park, KS, United States
Data entry of essential case data is of high accuracy and meets system requirements
Advanced reasoning and problem-solving abilities and planning skills
Provides exceptional customer experience to internal and external stakeholders
Processes and manages book of business while exceeding client expectations, SLAs, team and individual KPIs
Experience with multiple computer systems and programs
Effective communication and customer service skills
Customer Solutions Specialist Jobs
By Apex Systems At Nashville, TN, United States
Knowledge and experience in a Healthcare environment with a keen sense of urgency.
People oriented enjoys working closely with other departments to create amazing Customer Experiences.
3+ years of customer service/dispatcher experience desired.
3+ years of call center experience desired.
Demonstrates exceptional soft skills in every customer interaction by conveying a positive attitude.
Proactive observation of internal processes submitting suggestions that will result in a positively enhanced customer experience.
Customer Success Manager, Data Solutions
By Fyllo At Chicago, IL, United States
Ability to manage multiple tasks and effectively prioritize various requests and responsibilities
Work cross functionality to ensure voice of customer and drive operational requirements with internal teams
Coordinate, communicate, and manage audience-based and contextual activations from start to finish
2+ years of relevant client-facing experience, ideally at a relevant ad tech company, ad agency, or data provider
Strong troubleshooting, analytical, and problem-solving skills
Excellent organizational, interpersonal, presentation, and communication skills
Customer Solutions Specialist Jobs
By impact.com At New York, United States
Detail-oriented, able to effectively prioritize tasks and solid time management.
Experience (3+ years) in all of these areas is preferable:
Technical or Analytical Campaign Manager
Professional interpersonal skills, excellent written and verbal communication.
Hungry to learn and continuously grow your knowledge as the Product/Business evolves.
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
Manager, Customer Solutions Marketing
By ResMed At San Diego, CA, United States
8+ years of experience in brand management, customer insights, account/product marketing, marketing communications or similar role.
Experience and comfort working in agile marketing workflows and project management tools like Asana and Workfront
Bachelor's degree or equivalent education and experience.
Leverage trends and best practices in consumer, technology, and/or healthcare marketing leadership to drive innovative, effective audience-centric brand experiences.
Experience in various lead-generation techniques and marketing strategies
Omnichannel technology, healthcare, clinical, or CPG marketing experience
Customer Solutions Manager (Replenishment Manager)
By Chobani At United States
Proven understanding of forecasting and inventory management is required
Manage the allocation of promotional volume at store level and analyze results to ensure efficient sell through of product
Manage tracking and perform ad-hoc business reporting to uncover insights that improve performance and make recommendations based on results
Minimum of 5-7 years in sales analytics with specific knowledge of sales data (e.g. Nielsen, IRI, Retail Link)
Perishable replenishment experience strongly preferred
Ability to successfully manage multiple projects
Director, Customer Solutions Jobs
By Radancy At Glendale, CA, United States
Strong analytical skills and working knowledge of Google Analytics.
Knowledge of audience segmentation, ideally candidate segments (e.g. campus recruiting, military, diversity, etc.).
Excellent presentation skills are required.
You'll be responsible for ownership of client presentations, as well as coordinating agendas aimed at efficient and productive meetings.
Strong understanding of programmatic and other performance media strategies
Combine data analysis and client feedback to create optimization strategies and provide solutions for complex campaigns to meet client objectives
Senior Customer Success Manager, Sales Solutions
By LinkedIn At San Francisco, CA, United States
Sales, account management, product enablement and/or sales effectiveness experience
Proficient organization, project management, and time management skills
Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
Proficient verbal and written communication skills, including expertise in presenting to both small and large remote audiences
Manage and execute projects geared to drive adoption of new products and services with customers.
Have knowledge of customer’s operating model and articulate how Linkedin Products add value to organizational goals.

Are you a customer-focused problem solver looking for a new challenge? We are looking for an experienced Customer Solutions Manager to join our team and help us provide the best customer experience possible. As a Customer Solutions Manager, you will be responsible for developing and implementing strategies to ensure customer satisfaction and loyalty. You will also be responsible for managing customer inquiries and resolving customer issues. If you have a passion for customer service and a drive to exceed expectations, then this is the job for you!

Overview:

A Customer Solutions Manager is responsible for managing customer relationships and providing customer support. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to effectively communicate with customers and build relationships. They must also be able to identify customer issues and develop solutions to resolve them.

How To Become an Customer Solutions Manager:

To become a Customer Solutions Manager, you will need to have a combination of education, experience, and skills. You should have a bachelor’s degree in business, marketing, or a related field. You should also have experience in customer service, sales, or a related field. Additionally, you should have strong communication and problem-solving skills.

Customer Solutions Manager Skills:

• Customer service
• Communication
• Problem-solving
• Relationship building
• Negotiation
• Conflict resolution
• Time management
• Analytical thinking
• Interpersonal skills

What is Customer Solutions Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of sales and marketing principles
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service regulations

What is Customer Solutions Manager Responsibilities?

• Manage customer relationships
• Provide customer support
• Identify customer needs
• Develop solutions to meet customer needs
• Communicate with customers
• Build relationships with customers
• Resolve customer issues
• Monitor customer feedback
• Analyze customer data
• Develop customer service policies

What is Customer Solutions Manager Experience?

• Experience in customer service
• Experience in sales
• Experience in customer relationship management
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service regulations

What is Customer Solutions Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Strong communication and problem-solving skills
• Ability to build relationships with customers
• Ability to negotiate and resolve conflicts
• Ability to analyze customer data
• Ability to develop customer service policies

Customer Solutions Manager Educations:

• Bachelor’s degree in business, marketing, or a related field
• Master’s degree in business, marketing, or a related field
• Professional certification in customer service
What tools help Customer Solutions Manager work better?
• Customer relationship management (CRM) software
• Customer service software
• Project management software
• Data analysis software
• Communication tools
• Collaboration tools
Good tips to help Customer Solutions Manager do more effectively?
• Listen to customer feedback and use it to improve customer service.
• Develop customer service policies that are easy to understand and follow.
• Use data analysis to identify customer needs and develop solutions.
• Use customer relationship management software to track customer interactions.
• Develop relationships with customers to build trust and loyalty.
• Stay up-to-date on customer service trends and best practices.
Common Customer Solutions Manager interview questions?
• How do you handle customer complaints?
• What experience do you have in customer service?
• How do you build relationships with customers?
• How do you use data analysis to identify customer needs?
• How do you stay up-to-date on customer service trends?
• What strategies do you use to resolve customer issues?