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It Customer Services Jobs

It Sales / Microsoft Services
By Responza At ,
Knowledge of IT applications, processes, software, and equipment such as network, Exchange, and VPN
Strong organizational and client service skills
Skill in planning and preparing written communications
Interpersonal skills: such as telephone skills, communication skills, active listening, and client-care
Create new sales and business development opportunities through prospecting and collaboration.
Develop strong relationships with customers and prospects. Conduct presentations and consultative selling to business executives.
Manager, Amer It Services
By Nutanix At , San Jose, 95110, Ca $120,000 - $238,800 a year
Requires technical work experience and three or more years of technical management in a modern technology environment.
Experience in vendor, procurement, budget and asset management
Strong knowledge of IT operations, architectures/concepts/terminology, and incident and change management.
Experience working in an international company with offices distributed globally and employees working anywhere
Experience managing office IT systems to provide the best employee experience and productivity.
Excellent written and verbal communication skills (Fluent English).
Sales Director - It Services
By VR Executive Search Consulting LLC At United States
Proven sales executive experience, meeting or exceeding targets
Experience selling IT services - digital solutions, Product engineering Services.
Own and hit/exceed annual sales targets
Develop and execute a strategic plan to achieve sales targets and expand our customer base.
Build and maintain strong, long-lasting customer relationships.
Effectively communicate the value proposition through proposals and presentations
Customer Services Jobs
By Manifest Destination Travels At West Memphis, AR, United States
Cross-sell relevant products to enhance the trip experience
Have effective communication skills, written and oral
Proficient computer skills, including the ability to multitask with several websites and programs
Proven work experience as a travel agent is a plus
Excellent knowledge of computer reservations systems
Personal travel experience will be considered an advantage
Technician, It Services Jobs
By American Airlines At , Dallas, Tx
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
Documents customer interactions in incident management system including asset management
Follows management guidance, adhering to IT policy and procedure
Remotely diagnoses and resolves requests utilizing remote tools
Supports remote access for virtual private network connectivity as well as wireless/broadband connectivity for laptops
Director, It Services And Operations
By Club Car At Augusta, GA, United States
· Experience with digital transformation, change management, ITSM (Information Technology Service Management) and Workflow Automation.
· Strong communication, business acumen, leadership, management, and interpersonal skills.
· Experience supervising infrastructure managed service providers (MSP).
· Establish and manage governance of IT operations risk through regular vulnerability and risk assessments.
· Relevant Certifications: ITIL (Information Technology Infrastructure Library) or other related IT certifications highly preferred.
· Experience working in manufacturing.
Executive Director, It Services
By University of Central Florida At , Orlando, 32816, Fl $122,980 a year
Develop and maintain positive working relationships with key technology and information management leaders and stakeholders across the university.
Develop and manage the budget for Information Technology which supports core business processes of the entire Advancement organization.
Leadership and facilitation skills to develop strong understanding and collaboration between the technical and client sides of product development.
Significant experience leading integrations, customizations or application development for CRM systems, particularly Blackbaud CRM or Raiser's Edge.
Extensive experience developing and executing operational plans aligned to long-term strategic goals.
Benefits packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an experienced and motivated IT Customer Services Representative to join our team! As a member of our team, you will be responsible for providing excellent customer service to our clients, troubleshooting technical issues, and helping to ensure our clients have the best experience possible. If you are looking for a challenging and rewarding role, this is the perfect job for you!

Overview of IT Customer Services:

IT Customer Services is a role that involves providing technical support to customers who are using IT products and services. This role requires excellent customer service skills, as well as a strong technical background in IT. The IT Customer Services professional is responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems.

Detailed Job Description of IT Customer Services:

IT Customer Services professionals are responsible for providing technical support to customers who are using IT products and services. This includes responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The IT Customer Services professional must have excellent customer service skills, as well as a strong technical background in IT. They must be able to communicate effectively with customers and be able to explain technical concepts in a way that is easy to understand.

What is IT Customer Services Job Skills Required?

• Excellent customer service skills
• Strong technical background in IT
• Ability to communicate effectively with customers
• Ability to explain technical concepts in an easy-to-understand manner
• Ability to troubleshoot technical issues
• Ability to provide solutions to customer problems
• Knowledge of IT products and services
• Knowledge of customer service principles and practices

What is IT Customer Services Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in customer service or technical support
• Knowledge of IT products and services
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to troubleshoot technical issues

What is IT Customer Services Job Knowledge?

• Knowledge of IT products and services
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols

What is IT Customer Services Job Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting technical issues
• Experience providing solutions to customer problems
• Experience working with IT products and services

What is IT Customer Services Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Troubleshoot technical issues and provide solutions to customer problems
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