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Customer Service Utilities Specialist Jobs

Billing Specialist Ii-Utilities Jobs
By RealPage Utility Management, Inc. At , Waco, 76712
Strong organization skills, and a high level of detail required
Robust working knowledge of MS Office (Outlook, Excel, and MS Word)
Work closely with properties that take their own reads to ensure they are obtained timely to meet prebill/billing deadlines.
Operate as a SME in partnership with internal software development team to identify and implement process efficiencies
Handle coordination with the collection of read data through the appropriate means for each system type (Inovonics, Tehama, Next Century, etc.)
Ensure sub-meter reads are loaded into the billing system timely for the prebill team to generate prebills according to billing schedules.
Customer Service Representative / Utilities / Administration #7576
By City of Cape Coral, FL At , City Of Cape Coral, Fl $36,130 - $56,555 a year
Two (2) years of experience in an office environment.
Performs diversified office support, clerical and administrative functions requiring specialized customer and departmental knowledge.
Free city-paid employee health coverage, additional for spouse or family
City Employee Health & Wellness Center for healthcare services
5 weeks Paid Time Off (sick & vacation)
City-paid life and long-term disability insurance
Service Worker - Utilities
By City of Surprise, AZ At , Surprise, Az $17.76 - $26.63 an hour

39 Month Motor Vehicle Department Records Check

Utilities Customer Service Representative - 0343
By Stafford County, VA At , , Va $17.99 - $24.29 an hour
General knowledge of customer service procedures;
General knowledge of the practices and procedures of the utility office and billing procedures;
General knowledge of bookkeeping terminology and methods;
General knowledge of standard office procedures, practices, and equipment;
Knowledge of routine accounting principles;
Answers phones and assists walk in customers;
Utilities Customer Service Representative I
By City of Clarksville At , Clarksville, 37040, Tn $37,924 a year
Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting, and distributing mail and entering data.
Processes service changes and schedules and dispatches service orders.
Prepares a variety of routine logs and reports.
Performs other duties of a similar nature or level.
Customer service principles and practices;
Computers and related software applications.
Utilities Customer Service Supervisor
By City of Riverside At Riverside, CA, United States
Respond to and make final decisions regarding difficult customer complaints requiring a thorough knowledge of rules, rate schedules, and collection policies.
Remove meters; install remote reading devices, and devices to discourage energy and water theft; perform meter testing activities.
Monitor, plan, assign and manage workload while monitoring staff interactions with customers in person, in writing and by telephone.
Experience When Assigned To The Customer Service Division
For the CURRENT VACANCY in Customer Service, experience in the following areas is highly desired:
Assign, supervise, and participate in the processing of applications for utility services.
Public Utilities Specialist (Administration)
By US Bonneville Power Administration At , Portland, Or $61,275 - $79,655 a year
If you are relying on your education to meet qualification requirements:
You may substitute education for specialized experience as follows:
specific educational requirements are indicated in this job announcement
Develop plans of action or project plans or specifications necessary to carry out the requirements for the information system(s)
You will be evaluated for this job based on how well you meet the qualifications above.
Assist the system administrators and senior specialists in the design, implementation, maintenance and operation of automated BPA-wide contracting information systems.
Utilities Maintenance Specialist Jobs
By City of Wilsonville, OR At , Wilsonville, Or $27.12 - $34.59 an hour
Completes assigned tasks using the City's asset management program.
Collects filed data and modifies asset records using the City's asset management program.
Exhibit problem-solving skills leading to sound judgment and quality decisions.
Ability to learn and adhere to City policies, procedures, and requirements related to procurement, safety, and operations.
Knowledge of safety practices and procedures applicable to area of assignment.
Ability to apply knowledge of safety standards, best industry practices, and approved procedures relating to the essential functions of the position.
Utilities Inspector 1 - Public Service Commission - See Posting
By State of West Virginia At , , Wv $25,073 - $46,385 a year
Special Requirement For The Transportation Enforcement Division (Motor Carrier Safety And Weight Enforcement Areas):
***DETAILS OF RELATED EXPERIENCE MUST BE SHOWN IN THE WORK EXPERIENCE SECTION OF YOUR ONLINE APPLICATION***
PSC salary exemption per West Virginia Code §24-1-1
Salary Range: $30,536 - $56,491
Utilities Specialist Jobs
By Carolina Beverage At , Cold Spring, 56320, Mn
Other duties as deemed necessary by management.
Research materials and parts as needed, ensure approval from department manager.
1-3 years of maintenance experience in a production environment is preferred
Must have a strong mechanical background, including thorough knowledge in the areas of maintenance, plumbing, electrical, welding, heating, and refrigeration.
Knowledge working in Outlook, Microsoft Office, Word, Excel, and use of company web-based programs
Pay for Performance Program: Opportunities to work your way up, gain experience and earn more!
Customer Service Representative / Utilities / Collection & Distribution
By City of Cape Coral, FL At , City Of Cape Coral, Fl $34,653 - $54,246 a year
Two (2) years of experience in an office environment.
Knowledge of Florida Public Records laws.
Performs diversified office support, clerical and administrative functions requiring specialized customer and departmental knowledge.
Free city-paid employee health coverage, additional for spouse or family
City Employee Health & Wellness Center for healthcare services
5 weeks Paid Time Off (sick & vacation)
Customer Service Representative- Utilities Billing
By City of Plantation, Florida At , Plantation, 33317, Fl $36,923 - $60,923 a year

Description This is a non-exempt position, which is responsible clerical and accounting work in the billing and collection of water and wastewater fees and charges. The employee in this ...

Senior Utilities Specialist Jobs
By City of Raleigh At , Raleigh, 27601, Nc $44,358 - $71,716 a year
Serve as lead worker by assigning work and monitoring work completion
Participate in hiring activities and performance evaluations
C Distribution / C Surface Required
B Distribution / B Surface preferred or able to obtain within 12 months
Occupational hazards and applicable safety principles and practices
Applicable federal, state and local laws, codes, regulations (based on assignment).
Utilities Customer Service Representative Ii
By City of Riverside, CA At , Riverside, Ca $48,144 - $61,404 a year
High Volume Call Center experience
5 years or more of experience providing excellent customer service to both internal and external customers
2 years or more of cashier experience
Work experience with Utility rates or municipal government
This position may be required to work Saturday hours.
Open and distribute mail, type various letters and forms, and perform other administrative and clerical work for the department.
Utilities Specialist I (7 Positions)
By City of Bloomington, IN At , Bloomington, In $21.21 an hour
The City contributes 14.2% of an employee's salary to their retirement fund through the Indiana Public Retirement System (INPRS).
Employees may receive over $2,400 per year in HSA contributions and wellness reimbursements, insurance discounts, and incentives.
City Employees ride for free on Bloomington Transit.
up to $30 per pay.
CITY HALL, HUMAN RESOURCES DEPARTMENT
La Igualdad De Oportunidades De Empleo Es La Ley.
Customer Service Representative - Utilities
By City of Grand Junction, Colorado At , Grand Junction, 81501, Co $20.82 - $23.43 an hour
One (1) year of general accounting and/or customer service experience.
Research and respond to inquiries and direct customers to the appropriate City divisions and departments.
Complete work orders; perform appropriate tags and shut-offs to specific customer utility accounts; complete necessary account closures and/or updates.
Monitor and track delinquent utility accounts; calculate payment schedules and fees using established formulas; respond to inquiries related to accounts.
Perform other duties of a similar nature or level.
High School Diploma or G.E.D.
Utilities Customer Service Representative Iii
By City of Riverside, CA At , Riverside, Ca $55,392 - $70,680 a year
Interprets and explains customer's account by using knowledge of applicable rules and rate schedules; assist in effectively communicating account discrepancies.
Knowledge of utility programs or services
Experience in taking a lead role serving as technical resource
Experience in the administration and collection of late payments
Education obtained outside the United States (US) require one of the following options:
This position may be required to work Saturday hours.
Utilities Customer Service Representative Iii
By City of Riverside At Riverside, CA, United States
Interprets and explains customer's account by using knowledge of applicable rules and rate schedules; assist in effectively communicating account discrepancies.
Knowledge of utility programs or services
Experience in taking a lead role serving as technical resource
Experience in the administration and collection of late payments
This position may be required to work Saturday hours. Work Performed Duties may include, but are not limited to, the following:
Sort, code, and file correspondence, forms, documents, and other materials numerically, alphabetically, or by other predetermined classifications.
Customer Accounts Clerk - Jefferson Utilities
By WPPI Energy At , Jefferson, 53549, Wi $18.76 - $20.24 an hour

WPPI Energy is posting this job opening on behalf of Jefferson Utilities.

Are you looking for a challenging and rewarding role in customer service? Join our team as a Customer Service Utilities Specialist and make a real difference in the lives of our customers! You'll be responsible for providing exceptional customer service and support, while ensuring that all customer inquiries are handled in a timely and efficient manner. If you're passionate about helping others and have a knack for problem-solving, this could be the perfect job for you!

Overview:

A Customer Service Utilities Specialist is responsible for providing customer service to utility customers. They are responsible for handling customer inquiries, resolving customer complaints, and providing information about utility services. They must be knowledgeable about the utility services offered and be able to explain them to customers.

Detailed Job Description:

The Customer Service Utilities Specialist is responsible for providing customer service to utility customers. This includes answering customer inquiries, resolving customer complaints, and providing information about utility services. The Customer Service Utilities Specialist must be knowledgeable about the utility services offered and be able to explain them to customers. They must also be able to troubleshoot customer issues and provide solutions. The Customer Service Utilities Specialist must be able to work independently and as part of a team.

What is Customer Service Utilities Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of utility services
• Ability to troubleshoot customer issues
• Ability to provide solutions
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask
• Ability to work in a fast-paced environment

What is Customer Service Utilities Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of utility services
• Ability to troubleshoot customer issues
• Ability to provide solutions

What is Customer Service Utilities Specialist Job Knowledge?

• Knowledge of utility services
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Service Utilities Specialist Job Experience?

• Previous customer service experience
• Previous experience in a utility customer service role

What is Customer Service Utilities Specialist Job Responsibilities?

• Answer customer inquiries
• Resolve customer complaints
• Provide information about utility services
• Troubleshoot customer issues
• Provide solutions to customer issues
• Maintain customer records
• Follow up with customers
• Ensure customer satisfaction