Utilities Maintenance Specialist Jobs

We work hard to protect and maintain our systems, ensuring the City's stormwater infrastructure is operating safely and efficiently. You find satisfaction in being a part of a team that helps protect the public's safety and health. You appreciate the importance of providing quality services to the public, and recognize that sometimes inspecting and maintaining utility systems is a dirty job, but someone has to do it.
Is this you? Are you interested in joining an innovative, fun, values-focused team? The City is searching for a new team member with these attributes and with experience in in construction, excavation, and/or maintenance related to utility systems to help us inspect and maintain our utility systems. If you enjoy diverse work assignments and working independently and as part of a cohesive team, submit your application materials today! Please ensure you complete all sections of the application and answer all supplemental questions. Do not use "refer to resume" in the application. Additional information regarding this position, including minimum qualifications and essential job functions, can be found below.

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ESSENTIAL JOB FUNCTIONS

• Delivers customer service notices.
• Assists with turning water main valves on or off.
• Replaces and maintains meter boxes and lids.
• Assists with installing, repairing or replacing water meters, fire hydrants, blow offs, air reliefs and other water distribution appurtenances.
• Mitigates public hazards related to ice and snow during inclement weather.
• Provides support for special events, including set up, take down, and clean up.
• Performs repairs and maintenance on wastewater and stormwater collection system including main lines, manholes, catch basins and water quality facilities.
• Assists with annual utility maintenance programs, including valve actuation, water main flushing, hydrant maintenance and water meter replacement.
• Conducts flow monitoring, dye tests, smoke tests, and tests of drainage, wastewater, and stormwater infrastructure.
• Assists with plan review, punch list development and final inspection for city infrastructure projects maintained by Public Works.
• Performs routine landscaping duties around water meters, fire hydrants, valves, vaults, off street manholes, and various stormwater facilities.
• Participates in assessing and mitigating hazardous materials spills as needed.
• Completes assigned tasks using the City's asset management program.
• Reads water meters upon request.
• Inspects water, wastewater, and stormwater infrastructure to assess general condition and ensure compliance with city construction standards; maintains infrastructure consistent with industry operations and maintenance practices.
• Collects filed data and modifies asset records using the City's asset management program.
• Assists with completing work orders and performing various customer service tasks such as investigating customer concerns and locking and unlocking water meters.
• Performs utility locating for all city-owned utilities; retrieves data, maintains accurate records and files, assists contractors and city staff as required to locate underground utilities according to the OUCC/OUNC Standards Manual.

• Performs routine inspection and maintenance necessary for the efficient and safe operation of the equipment (safety inspection, grease and oil, hydraulic systems, etc.)
• Use desktop computers and mobile devices in accordance with City policy.
• Correctly operates equipment and vehicles to reduce waste, limit noise pollution, and maximize effectiveness.
• Promptly reports equipment and vehicle problems to Fleet Services personnel.
• Safely operates equipment necessary to perform work.

• Effectively communicates with the general public in order to coordinate work and provide general information in support of City activities.
• Effectively communicates orally and in writing with employees from all departments and outside agencies to efficiently coordinate and implement the work program.

• Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.
• Acknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email.
• Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met.
• Be positive and enthusiastic when speaking with customers.
• Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.
• Address difficult or contentious issues in a constructive manner.

• Understand customer's expectations and treat them as a priority.
• Actively listen and give customer undivided attention.
• Treat customers with dignity and respect.
• Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.
• Appreciate differing perspectives, opinions, and needs.
• Be courteous and polite.

• Provide prompt and reliable service.
• Exhibit problem-solving skills leading to sound judgment and quality decisions.
• Change voicemail and email when out of office/unavailable and provide alternate contact person for customers.
• Demonstrate a "can-do" approach.
• Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion.
• Respond to phone/email as soon as possible.

Education: High School Diploma or GED
Experience: Four years of experience or vocational training in construction, excavation, and/or maintenance related to drinking water, stormwater, or wastewater systems.
Required Certifications/Licenses
Possess or obtain within six (6) months of hire:
Oregon Commercial Driver License – Class B with tanker endorsement
Flagging Certificate
Cave-in Protection/Competent Person/ Confined Space
CPR/First Aid and AED Certification
Public Pesticide Applicators License - Right of Way
Possess or obtain within eighteen (18) months of hire:

• Water Distribution and/or Wastewater Collections level I or higher; or
• Erosion and Sediment Control Manager Certification, Certified Erosion and Sediment Control Lead Training, or other alternately approved Erosion Control Inspection Training; and Vegetated Private Water Quality Facilities (VPWQF) certification

• Ability to work as a team member.
• Ability to establish and maintain effective working relationships.
• Ability to adapt to changing technologies and learn functionality of new equipment and systems, including computer hardware and software and mobile devices.
• Ability to interpret construction plans.
• Knowledge of maintenance construction and repair methods and procedures used in assigned area.
• Ability to operate various types of equipment and tools.
• Ability to perform the essential functions of the job.
• Ability to apply knowledge of safety standards, best industry practices, and approved procedures relating to the essential functions of the position.
• Basic knowledge of and ability to learn about traffic systems, signs, street lights, and signals, techniques of flagging and traffic control.
• Knowledge of safe and effective operating practices for vehicles and applicable equipment.
• Ability to determine appropriate resources needed for a project.
• Knowledge of safety practices and procedures applicable to area of assignment.
• Ability to perform heavy manual work under confined conditions and in inclement weather.
• Basic knowledge of and ability to learn to operate heavy equipment and power tools used in maintenance operations.
• Ability to learn and adhere to City policies, procedures, and requirements related to procurement, safety, and operations.
• Ability to perform repairs and maintenance of various infrastructure, equipment, and systems.
• Ability to effectively communicate orally and in writing.